Our water pump went out two days before a planned cruise ("it's always something")! We secured a…read morenew pump and called CBM first thing Monday morning. They reported they could squeeze us in Tuesday, but invited us to bring in the boat (room on their 60 ft slip)- we delivered the boat within the hour. Staff helped us with both arrival and departure! Jon then spent time learning about our deficient pump. His expertise with the electrical system was immediately apparent. They were able to replace the pump Monday & we retrieved the boat before closing. Given our experience, CBM was accommodating, efficient, and fairly priced; we will return!

I take no pleasure in writing these comments, I feel that anyone planning to take their boat into…read moreCommencement Bay Marina, (CBM), might want seriously reconsider. Here's why: 1. My boat is a 2018 Monterey 295SY. I had it trailered to CBM after it sat for two months in Seattle at Rockingham Marina, where none of the work to promised was completed. I had to lobby Monterey Boats to allow me to take the boat to CBM, because Rockingham was their go-to marina for boat warranty work. I asked Monterey to allow me to take the boat to CBM because I trusted Jeff, CBM's chief mechanic, and had been doing business with CBM for over ten years. 2. My boat arrived at CBM from Rockingham Marine a mess. Neglected, it had accumulated water in the cockpit and cabin that was molding under the carpets and seat pillows. I keep my boats in pristine condition so this was tough to see. At CBM my boat sat outside, canvas unsnapped, with no external power attached for about two weeks. After two weeks, it was moved inside where I thought work would soon begin. It did not. 3. I got on the boat personally while it was in CBM's possession only to see mold being created because everything in the cockpit area was wet. The boat has a full canvas top. It had been left unsnapped. I corrected this situation by moving carpets outside while rearranging a canvas that was sitting in the cockpit area, a new canvas to be installed as part of the warranty work. My boat was degrading before my eyes and CBM did little to stop that from happening. 4. The boat sat for two months before any meaningful work was done. Ostensibly, this was because of negotiations between CBM and Monterey over the cost of warranty items. In this time, a bid was taken for canvas work. CBM asked an outside contractor to give an estimate on the cost of installing the new canvas. The canvas guy looked at the boat, then issued an estimate of about $2400.00. CBM added $600.00 and sent the estimate to Monterey. It was an exorbitant estimate and CBM should have known that. Nonetheless, CBM sent it to Monterey who refused to pay. Fact: the new canvas needed about 10 snaps and a little effort to get it on the boat correctly. I gave up trying to get the canvas installed at CBM. Note: I spoke with the canvas estimator they used. He told me how he went about getting his estimate. His explanation was ridiculous. CBM should have known better. 5. I was to pay CBM for the boat's annual servicing, work that could have been done in that two-month period while waiting for Monterey to agree to terms. CBM did almost nothing in that time frame, preferring to wait until Monterey agreed to terms. This made no sense, considering I was paying out-of-pocket for the annual servicing. 6. The young lady that handles contacts between CBM and the builder ultimately put me in a very difficult position, one where I could no longer negotiate with Monterey. I ended up paying two thirds the cost of the warranty work because CBM made an offer to Monterey without talking to me. It was an offer that was too good for Monterey to refuse. 8. When the charges came in, CBM said they DID NOT change the oil and filter. When asked about the $450.00 charge for changing the oil, CBM's response was, "I was mistaken, they did change the oil". Within twenty minutes of taking possession of my boat, I checked the oil. It was dirty, and noticeably not new. 9. The horn was supposed to be fixed. It was not. The horn sounds as horrible as it did when I gave the boat to CBM. I was charged. 10. One mechanic left holes in the wall fabric when installing the CO2 detector (this boat is valued at somewhere in the range of $160,000 and $185,000, so holes in the wall fabric do matter). He also left part of the hanging closet (while working on the CO2 detector), on top of the canvas that was lying in the cabin. When asked about the piece that was part of that coat closet, the chief mechanic said his mechanic had no reason to be in that closet and it was not his fault. Truth: the mech had to go into the closet to install the CO2 detector. He simply did not finish the job. 11. When I picked up the boat, I noticed a portion of the new canvas was missing. When asked about it the next day, the chief mechanic's response? "It was never there." I knew that it was. They found the canvas two days later. CBM also swore that a cockpit table cover was never received. It, too, was found months later at CBM, grease covered, ruined. I trusted Commencement Bay Marina. Sadly, after over ten years of associating with CBM, that trust is gone. Note: I installed the canvas myself for about $50.00. I'll change the oil myself at the end of this season. I will have the horn and the wiper installed as soon as I get the new parts from Monterey. I am not mad. I can afford to pay. I am disappointed, not just at the poor workmanship, but at the belligerency of the mechanic when problems were brought up. I was a loyal customer for life. No more. One word: Dumb.

Anthony was responsive and came out to work on our speedboat. He worked for 11 hours and fixed the…read morecarburetor, the spark plugs and the shifter. We paid him (in full) for that. But, he took a few parts to order that the boat required to run again. Then he ghosted us. Now we don't know the parts he took and our boat doesn't run. We will be more thorough next time when working with a mobile boat mechanic. Learned our lesson.

From the owner: DockWork has two sectors to the company one sector is the boat repair engine repair maintenance…read moreand much more the other sector we offer dock repair New builds dock maintenance maintenance programs to residential doc owners as well as the commercial Marina owner we have a wide range of services that we provide like Barnacle removal pressure washing repairing decking grading concrete slabs gangways and peers our maintenance program allow you to add the special services to your package the maintenance programs can be 6 months a year all the way up to two years we also offer 24-hour service where we will arrive immediately to retrieve a dock in a storm that's floating away something that's about to break cause damage to try to provide fast services to stop these events from happening we offer piling removal and existing dock removal new Doc builds and installs we offer pile driving a certain time of year we have many offers all you have to do is reach out and we will let you know all about our services the second section of our company is a mobile mechanic service for Your Vessel we have 24-hour emergency services as well as your standard mobile service appointments where we repair everything on your boat from the engines inboard or outboard as well as fiberglass work electrical, hydraulic, interior, woodwork carpentry all your interior needs fuel tank removal and install window repairs, painting and much more there's not one service that we don't provide

I've been to Point Defiance Marina quite a few times and especially when we were new to the area…read more Steve and I walked all the way from Owen Beach to the marina a number of times and always enjoyed the walk and view. You can see Vashon Island and it's ferry, Mount Rainier on some days and even some aquatic life in Puget Sound like jellyfish and seals. Some time passed where we finally went into the boathouse and even though we don't own a boat (and don't intend to) or are into fishing we still found lots of merchandise that we found and Steve even bought a t-shirt so there is a wide variety of merchandise to check out. There is a restaurant tucked down here we should check out sometime, an Anthony's restaurant that we will perhaps go to sometime also.

This is a lovely area to spend the afternoon in! The…read moreBoathouse is where you can go for your supply run. They have a variety of fishing equipment, snacks, sandwiches, and really cute clothing/décor. The marina itself has several activities to do. They offer boat and kayak rentals - the boats come from the Boathouse store and the kayaks come from wayyy down on Owen beach. For those that like to fish there is an area off the pier that allows you to do so and there's a fish cleaning station nearby. If you have a boat there are drive up and hand launch areas to get you in the water and moorage is available with gas and pumpout on site. From a walking stand point: great place to see sea life, close to the ferry, and an all around lovely place to get some fresh air!

I wanted to add to my current review from six months ago. During the last six months, Nick has…read morecompleted several projects on my boat. Each time, he left the boat cleaner than when he arrived. He was professional, honest, and took pride in the work he completed. Yesterday, Nick and Court arrived to complete another project. Both exceeded expectations. I rated them 5 stars, 6 months ago. I'd rate them higher if I could now.

If I could give 6 stars, I would…read more My family and I are new to yachting and we bought a boat we could afford (30 yr old Bayliner 3688). One of the first things we needed to fix was the toilet (for the in-laws). We bought an electric toilet and needed someone to install it. We were introduced to Nick from Binnacle Marine from a vendor in the marine industry. The one thing that stood out first versus other marine repair companies, is that Nick is immediately likable, and extremely friendly. He took the time to explain to us "newbies" what he was going to do, how he was going to do it, and then he just made it happen. He was so thorough with the install and so professional. He even cleaned up his mess after and it was like he was never there. That was on day one. With the laundry list of upgrades and minor repairs that we had, he was able to help up prioritize need to do vs. want to do, and has been very upfront, communicative, and informative. I have learned more chatting with Nick about our boat in 3 weeks than I learned in the 10 yrs of saving for this boat and reading about yachts, online. We won't use anyone else. Nick now does ALL of our boat repairs. The guy loves boating and it shows. His passion, his main mission is to keep people on the water and keep them safe by giving them peace of mind through the work he does. We will be recommending him to anyone that needs marine services in the Seattle area. If you want to see his work, message me. I'll try to update with photos (I haven't taken any because I didn't know there was a Yelp page until just now).

Highly recommend FBC as a year round option to try out various types of boat for differing seasons…read more We commonly boat out of Foss in Tacoma and have only experienced highly respectful, professional and courteous staff! Boat are always clean and cared for & they will do their best to accommodate same day requests or switch your boat if another is available and would better meet your needs. I didn't realize how lucky we were to have Foss staff until experiencing a few other locations (mainly out of state).

Would not recommend this club for the experienced active boater…read more Staff was kind but to many restrictions apply . Little misleading per the sales pitch.

I have used them for the past 5 years, they started amazingly well, no shady business. But once…read moreKevin left the boatyard my experience working with them started deteriating. I kept bringing my boat back because i liked the admin mainly and one of their technican, but at somepoint decided that workinging with this boatyard is no longer for me. If you plan to hire them, I encourage you to look at some recent reviews of the boatyard.

Customer service needs to be worked on. Speaking of the people handling the slots not The mechanics…read more. Also, the marina needs some work as well.wood is bad I felt like I was gonna fall through the planks and into the water. All around not friendly, not welcoming