I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

We love Red Rover. They are super flexible and we can generally add days last minute which helps…read morewith our work travel schedule. Our dog goes with them for the social time and always comes home happy and exhausted. On rainy or muddy days he's returned clean and toweled. He's always super happy to hear them at the door. Highly recommend!

My precious muppet baby was SUCH a timid Quarantine pup before starting her pack walks with Red…read moreRover. She jumped at cars, she jumped at trucks, she would never engage assertively with any dog bigger than her, and cars weren't her jam. Well! No longer. Every time we go outside she jumps into the copilot seat ready to take on an adventure. Yesterday she approached a large German Shepherd at the dog park without any trepidation and appropriately picked up on social cues with the Shepherd's twin titan came over to check the scene out as well. She walks much better (definitely not perfect!) on leash than before which helps my anxiety and her safety. Overall l, Red Rover has been an important and necessary investment in her socialization in these pandemic bubble times. Cant say enough positive things about Del the walker and Jeremy. Thanks!!

Happy Go Lucky Pet Care deserves more than five stars! I could go on fur-ever about how exceptional…read morethey are. My dog has been with Happy Go Lucky for four years, and in that time Paula has shown nothing but genuine love and care for every dog in her pack and you can tell they adore her right back. Since joining Paula's walks, my dog has gained confidence on the trail, improved training skills, and become a happier, healthier pup overall. She gets great exercise, socialization, and plenty of positive stimulation. Seeing Paula and her pack of furry friends is truly one of the highlights of my dog's day. Not only is Paula wonderful with the dogs, she's also incredibly professional, organized, and communicative. A clear, hard-working person you can always depend on. She truly does it all and does it so well. I wholeheartedly recommend Happy Go Lucky Pet Care for your pet care needs. There's no one else I trust more with my pup!

Lisa walks my cavalier twice a week. She's cheerful and wonderful with the dogs. At the end of each…read moreday of walking, we get a lovely photograph of the group of dogs that she walked that day. They are wonderful and I recommend them highly.

In May, I moved to the Central Richmond of SF from living in the inner Sunset of SF for four years,…read moreand I was looking for a place I could trust for dog walks/play group and occasional boarding. WLTDO is the place! As an anxious dog owner myself, it makes me nervous to have my dog with strangers or unknown dogs. The owner, Lauren made me feel immediately comfortable and welcome and she took the time to talk about, meet, and understand my dog, his needs and my needs to match him with an appropriate doggie play group and dog walker. Shoutout to my dog walker Brandon, he is so kind, helpful and always sends me pictures of my guy playing, active and having a blast with other dogs. Shoutout also to Apollo who has watched my dog for 3 trips I've been on from the lengths of 3-6 nights. He did an incredible job and was very communicative. My dog absolutely loves time with Brandon and Apollo and the other doggies Who Let The Dogs Out (WLTDO) is reasonably priced compared to other companies and I could not been more grateful to have found them. Going back to my job this week 8-4. I have a lot of peace of mind, knowing my dog has found a doggy playgroup for an hour every day that will come to the home and take him to a doggy park and give him some excitement and social socialization in the middle of the day so I am not panicking to get home at the end of each day like I used to be. Thank you so much WLTDO team!

Lauren is great at front of the house, always keeping us up to date and being flexible with…read moreschedules. Our 2 Aussies love Brandon and come home tired, which is saying a lot for them! He always sends us photos and takes the dogs to different places all the time. Really appreciate the peace of mind from WLTDO!

Fetch is absolutely amazing and Nelly loves her usual care giver Todd..As soon as he knocks on the…read moredoor, her tail begins to wag and wag and he loves her as well. I will only utilize Fetch Pet Care as they rock !

Very happy with the care my dogs received! Very understanding of Big dogs and their personalities!read more

Great dog walkers, super responsive, and flexible on last minute changes or requests. Overall…read morefantastic service!

Lynda is the BEST! We have a cabin in Arnold and use her Calaveras branch for day sitting and…read moreovernights. My dog Lido is the light of my life, and that's putting it mildly - meaning I can be a little over bearing and generally don't let him stay just anywhere. I can honestly say Lynda is one of the only people that's not a family member that I trust wholeheartedly with his care. It also helps that he has become best friends with one of her recent foster fails I love that they only take small (or very calm larger dogs), allow them to cuddle in bed and most importantly only use positive reinforcement. I always trust that he is being treated as if he was one of their own. Could not recommend Lynda or her services enough. We feel so lucky to have found her!

When we were faced with the possibility of boarding our lab for over a week at one of the big…read morenearby facilities, I was determined to find a better alternative. I wanted somewhere she could feel cozy (not stuck in a kennel for most of the day!) and get plenty of loving attention and exercise. After a few lackluster interviews with sitters I found on our town's facebook group, I got a recommendation for the Natural dog. I was immediately drawn by their pictures of their pack on hikes in hills and appreciated the quick, thorough response I got to my inquiry. We scheduled a trial night to make sure our girl would be a good fit for an extended stay (we loved that they did this check) and I could tell right away from seeing Paul interact with her that she was going to be in good hands - he is definitely a bit of a dog whisperer. While we were away, we got daily photo updates of her living her best life, exploring the trails and snuggling on the couch. It gave us so much peace of mind knowing she was happy and well cared for. We've already booked two return visits :)

Our 2 1/2 year old Bernie doodle loves her weekly "dog pack" walks/hikes with Paul and pups. It has…read morebeen a game changer in releasing some of the boundless energy she has. Thanks to the Natural Dog and Paul and Nora!

Great place! Caring and professional staff. I have a senior…read moredog that requires special handling and they do a great job od accommodating my Josie's needs. Highly recommend!

Great Service - Great groom - Lovely owner - the animals leave happy every time.... Love these guys.read more

Very reliable and dependable!! Heidi , Ryan and their staff took care of my 2 kitties for 10 days…read more They gave play time , fed the kitties, cleaned the litter and picked up my mail . PPP made sure to clean up the kitty litter from the floor and sent a few photos over as I was missing my fur babies. My 2 kitties were well taken care of. I highly recommend them.

Excellent pet sitters. Very good with animals and trustworthy. Our cat likes them and she can be…read moremoody with other people and hiss at them.

Susan and her care team at Half Moon Bay Dogs have been boarding, grooming and watching my dog on…read morevarious vacations since 2016. As an anxious dog mom, I really appreciate Susan's responsiveness and communication through daily texts and updates. She cares so much and it shows from the smooth drop off and pick up processes. My dog is always happy, clean and exhausted upon his return home. There is an option for pick up and drop off with the Half Moon Bay Dogs mobile pick up van. I've not used it but friends have and are very pleased and my pups Holiday photo from staying there has made it on the back of it! Thanks again Susan and team for watching my lil guy!

I boarded Lola for the first time since I rescued her a few months ago. I was worried about her…read morefeeling I had deserted her. Well, don't waste your time worrying!! She was treated with all the love and care any dog needs. Thank you Susan for such wonderful care. Susan thought Lola got too dirty playing and got her bed dirty. Solution! Wash them both. Lola was happy to see me but I felt she would have been just as happy to stay.