Right from the start, we were concerned about the use of foggers in our home, as we'd heard they can damage electronics. The representative that came to our home was arrogant and condescending, insisting that in 30 years of doing this, he'd never heard of such a thing happening, despite any Google search showing otherwise.
Mitchell's attitude was bordering on insulting during the conversation, and we nearly refused service. Repeatedly, he acted as if we were completely insane for worrying about our electronics.
We were talked into letting him do (thankfully) just the kitchen. Upon returning home after the treatment, our microwave was no longer functional. Luckily, this is all that was damaged, but it made me upset that exactly what we were afraid of had happened.
Calling the office, we were asked for pictures and a video of the microwave not working, which I did. During the initial call, Wayne was very pleasant and understanding. I was told to wait a day and, if it was still not working, to call back so they could make a "determination."
The next day, it was not working. So I called back. Wayne was not as pleasant this time, and insisted that the microwave was old and this was likely just a coincidence. I insisted they need to stop saying they've "never heard" of this happening, because it clearly has now. He said he'd "take that into consideration" but refused to be any more help. The call concluded with Wayne hanging up on me.
I wouldn't trust these people for a second.
(Edit: I have no idea why it's tagging me as from Soma. I'm from Salisbury MD) read more