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    Woodspring Suites

    1.7 (25 reviews)
    Open Open 24 hours

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    Lilly P.

    Upon my vacation I had a delay in my flight which was out of my control, I called the hotel to let them know and they said if I didn't show up within a certain time I would be marked as a 'no show' even though I had prepaid for the rooms, however the lady ended up checking me in through the phone. Upon arrival to my room I am welcomed by chunks of hair on my floor, a wet towel that was left in my tub which looked like pubic hair on it and a booger on one of my pillows. That following morning I asked for the room to be cleaned and I know they don't clean rooms unless you are there for a longer period of time however, my room didn't look like it was cleaned at all. I spoke with the gal on shift and she said she would put the request in. Come the next morning I ask for it to be done again as it wasn't done, same response the girl said she would put me in for the first room to be cleaned and it still didn't get done. I asked multiple agents in 3 days and all failed to get this done or even offer assistance. On my second day I was out of my room most of the day expecting my room to be cleaned as she said it would be.. of course it wasn't. On top of that no one is ever at the front desk, it's always closed and you have to go all the way downstairs and use the phone to call and get ahold of someone. On my 3rd stay I needed towels and the agents let me know she ran out of towels and she couldn't give me any. How not? You are a hotel and should have more than enough! She did not care at all, agent Lori told me she had no way of getting ahold of a manager and there was nothing she could do to help me. I paid over $400 for this room to be nasty, not accommodating, no hospitality what so ever. I do not recommend to stay here at all. Save your time, your money and your safety as those needs will not be valued here.

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    15 days ago

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    3 months ago

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    4 months ago

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    1 year ago

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    2 months ago

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    10 months ago

    Dirty, smells musty and elevators smell of dog piss. Trash everywhere, pubic hairs, cum stains, boogers...avoid...

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    9 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    3 years ago

    Short staff waited 20 min for assistance at front desk. African American looked bothered short staffed. Just left he was overwhelmed.

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    3 years ago

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    3 years ago

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