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Woodside Dental

5.0 (5 reviews)
Closed • Closed

Services - Woodside Dental

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Columbia Center for Implants & Periodontics - Parking at mall by Lidl's across from office (7.7.23)

Columbia Center for Implants & Periodontics

3.8(16 reviews)
1.8 mi

Updated 9/21 post follow up appointment: I spoke at length…read morewith Dr. Jose and Dr. Torres both owners of the practice and I have been assured that they are taking my concerns and experience seriously, and will be addressing and training the admin staff. I feel better about my overall care and I am giving the practice another opportunity to turn my perception around. Again I had no issue with the care from the providers, and I really do hope I continue to have positive future experiences with the practice. I've been here quite a few times between my appointments and my husbands. First I'll mention the things I like about the practice and there are not many. I like Dr. Chon and the dental hygienists for the most part. Professional and knowledgeable, very clean sleek modern looking offices at both locations. Now for the bad: the front desk staff at both locations are sorely lacking. They send out appointment reminders for the wrong office location, causing us to be late for one of my husbands appointments. Flat out lied about not doing so even though we clearly had the text reminder showing the wrong office. My appointment for my laser procedure lasted longer than necessary. I was left waiting in the exam room long enough for the numbing gel to completely wear off and just took the lidocaine injections without it because I wanted to get in and out. So my appointment was at 2 I believe the actual surgery happened just over an hour later. Same issues with follow up appointments, it's hit or miss whether the reminder is for the office we are supposed to be going to. Dr. Chon is a very competent provider and I'm sure the other providers are good but I will not be going back after my final appointment this month. I personally would rather find a different practice and take my chances. Am I too harsh? Maybe but after seeing patients myself for 16 years I would never behave this way and allow my front desk staff to be so woefully incompetent.

I went to Columbia Center for Implants & Periodontics at the end of last year and had a very…read moredisappointing experience. I was seen by Dr. Torres, who evaluated me and told me I needed to extract five teeth and replace them with implants and bone grafts. She said she couldn't provide a quote or treatment plan at that visit and instructed me to return in two weeks to see Dr. Jose for his input. She even advised me to cancel a deep cleaning I had already scheduled with my regular dentist so I did, even though I really needed it. Two weeks later, I showed up for my appointment with Dr. Jose. They brought me back, made me wait a long time, and eventually an assistant came in to tell me that Dr. Torres had completely forgotten to inform anyone that I was supposed to see him. The only thing she left at reception was a treatment plan for extracting tooth #19--nothing about the five extractions, grafts, or implants she originally told me I needed. The assistant said Dr. Torres would call me that day to apologize and clarify and she never did. I chose this center because of the glowing reviews, but my experience was the complete opposite. It was unprofessional, disorganized, and a total waste of my time. Time I could have spent getting proper care somewhere else. After this ordeal, I went to The Mugford Center, and the difference was night and day. They were professional, responsible, and actually followed through. I ended up getting all the treatment I needed there without any of the runaround. The thousands of dollars I was prepared to spend at Columbia Center for Implants & Periodontics ultimately went to The Mugford Center instead. A place I recommend 100%.

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Columbia Center for Implants & Periodontics - April 2023

April 2023

Columbia Center for Implants & Periodontics - April 2023

April 2023

Columbia Center for Implants & Periodontics - April 2023

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April 2023

Maryland Smile Center

Maryland Smile Center

2.5(8 reviews)
1.5 mi

When I first went to Maryland smile center I got a fill in a couple of teeth nothing crazy. First…read moreas they were doing my fill one of the receptionists walks in my room and starts coughing with no mask while my mouth is wide open for a procedure. But when I went back for the recheck I noticed something was off so I walk on the building the reception puts me in the chair starts checking my mouth. Then she starts going on about how her coworker who had been there since like 7:00 am that he shouldn't have a break. She said he was lazy and that she never takes breaks because she's so computed to her job. Then the doctor comes in Dr.park or whoever the male doctor is there. I tell him I think something is wrong with my tooth, twice he tells me no, then the third time I insisted he says "I'm telling you nothing is wrong". So obviously I choose to find another vet cause nobody is gonna talk to me like that and continue to get my money. I call and try to get my carats for my new dentist the receptionist tells me she will send them. I said great can you just send my records with it. She tells me "that violates HIPPA" I asked her why that is and what she thinks the law is with hippa she doesn't give me an answer. For anyone who doesn't know it protects me from anyone else who isn't me from getting my records and prevents them from talking about my records with anyone who isn't me. But I am entitled to my records. It would make sense if they had to verify who I was but even so you sent records to me and didn't verify so I could've been anyone so you could've definitely violated HIPPA if I was a stranger anyway which makes no sense to me. Fast forward my new dentist found that DR.Cho who did my fill in left decay in the tooth and that there was no way Dr.park didn't see it and was just doing dismissive and disrespectful.

Great customer service. Very happy with the outcomes, will certainly repeat. Scheduling was easy…read moretoo.

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Maryland Smile Center
Maryland Smile Center

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Woodside Dental - generaldentistry - Updated May 2026

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