WOODFOREST Bank though small and in my experience they tend to be found primarily at Walmart, is a bank that takes care of its members. I have been banking with them since 2012 or so and I started my accounts in Salem OH at the, you guessed it (Walmart Location). I was working out in a very remote setting inspecting natural gas plant construction installations and they were able to cash my checks for me when no one else would. They also helped me set up a savings account and got me going with direct deposit and ordering my checks. I have since gotten married and had two children and have opened savings for both of them and my wife is also on my /our account. The mobile banking works great and rarely has any issues. It was one of the first banks in my experience to be able to replace a debit card the same day, for a nominal fee. If the card is faulty or has quit working they will give you a new card and typically wave the fee. Everyone has bad days, gets stressed out, and has to deal with difficult personalities, that being said all of the tellers and managers have been respectful, helpful, and courteous even when dealing with challenging situations and people. I have credit cards and Apple Pay, and PayPal, and a credit union account, but I refuse to give up my WOODFOREST account due to the reasons mentioned above! Thanks guys keep up the good work!
(Very professional, and clean, they practice social distancing, and look out for their customers as well as society at large while still remaining personal). read more
