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Truist

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Personal banking

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12 years ago

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Capital Bank Home Loans

Capital Bank Home Loans

(9 reviews)

"I have been referring friends and family to Brent Mendelson since my first home purchase in 2014…read more I called him again in 2019 to make sure we were financially sound to finance a new home. He helped me make sure everything was in order and in 2020 Brent helped us finance our second home. Then again in 2021, he helped us get an amazing refinance for a much lower rate. Brent is by far the most knowledgeable, professional and honest mortgage broker I have ever worked with. His personal attention to detail is a great comfort to me. He knows the ins and outs of the VA loan and we received the best possible rate in the craziest of Covid times. I have the utmost confidence recommending Brent Mendelson at Capital Bank knowing that my friends and family are handled with exceptional customer service and professionalism."

Was interested in refinancing so I did some research and also gave Brent Mendelson of Capital Bank…read morea call. Brent was responsive, explained the process, and made it super easy to get a great rate with low costs AND help us to quickly close on our refinance. The only disappointment - we weren't able to beat Brent's 9-day start-to-close record! The Capital Bank website and portal to support the loan process were also user friendly and quite good. If I have ever have home financing needs again I will be sure to look at Capital Bank again and/or call Brent Mendelson. Full disclosure - this is the second loan where I've worked with Brent (first was for first-time home buyer house purchase). If you cannot tell based on my repeat usage I would highly recommend that anyone interested in a home loan reach out to Brent. If you don't have a loan guy, Brent should be your guy!

Cardinal Management Group A RealManage Company

Cardinal Management Group A RealManage Company

(91 reviews)

In 2015, I had the pleasure of serving as President of our HOA. Within a few months, we started our…read moresearch to replace our the management company. After numerous interviews with many companies, we made the decision to work with Cardinal Management. Over the past 6+ years, Cardinal not only has become our management company, but they have become our resource for educating us on HOA rules and regulations. They have been our guidance to help us in our decision making, they have been instrumental in guiding and advising us on our finances, but most importantly, they have become a friend of our community. Cardinal Management is without a doubt, hands down, the most professional and accommodating management company out there. Victoria Garner and her team are the best decision our community has ever made.

I almost never leave negative reviews, but after more than a week and a half of being completely…read moreignored, I feel other homeowners should know what to expect. My account was suddenly charged over $2,700 in unexplained fees, and despite multiple emails, phone calls, and voicemails, I have received absolutely no explanation. I have also been escalated to higher management, and they have been just as unresponsive. No one answers the phone, no one returns calls, and no one responds to emails. What's most frustrating is not even the amount itself--it's the complete lack of communication. If you're going to charge someone thousands of dollars, the bare minimum is to provide an explanation and respond when they ask legitimate questions. Instead, I've been left chasing answers for over a week and a half with total silence. This level of customer service is unacceptable for a property management company that homeowners are required to work with. I sincerely hope this review gets someone's attention because every private attempt to resolve this professionally has been ignored. I will gladly update or remove this review if someone finally responds and resolves the issue, but as it stands, I cannot recommend this management company based on my experience.

Truist - banks - Updated July 2026

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