The people here are so helpful and friendly. They really were caring and generous. we highly…read morerecommend them!

You will not find a better selection or a better team anywhere! This shop has it all! Plus, pinball…read moremachines!!! Brock, Handsome Dan, and the whole team will make your flooring experience enjoyable and seamless.

Jason and Jacob are not JUST contractors, they are artist and true craftsmen. They took my my poor…read morewater damaged oak wood floors and turned them into the beautiful canvas it is today. My insurance adjuster was sure the whole floor would need to be replaced...they were able to weave in new boards and it turned out perfectly.

We were moving to Traverse City from out of state and on a very abbreviated timeline between…read moreclosing on our 118 year old house and moving in. Jason and his team from Practical Renovations squeezed us in and were working the day after we closed. Within a couple of weeks, they had refinished existing floors, ripped up old carpet and installed new hardwood to blend flawlessly with the refinished flooring. Everything is and was perfect. Additionally, Jason is a valuable resource and recommended other local contractors that proved to be as valuable as he is/was. Cannot recommend Practical Renovations enough....truly outstanding.

Paul and Luke did a professional job and then some when they laid flooring in my house on 9/6/22…read more All joins are tight; all lines are straight. No floor squeaks; no loose spots. They solved a problem I didn't expect to be solved: some rooms already had floor strips; I didn't think it and the new strips in the remaining rooms could be made to line up. Luke and Paul lined up the flooring to make it look like it had all been laid down in the same job. Beyond that, they work smoothly and efficiently. They don't look rushed, yet they don't waste time. I imagine Bay View's other crews are just as professional. But next time I call Bay View, I'll ask for Paul and Luke.

I have Cash N Carry do our installs for our carpet at our Traverse City hotel. They are always…read morehelpful and willing to make everything go well for us. Coordinating with multiple rooms on multiple floors with demanding guests wanting to check-in is always stressful but CnC always works through it with us and stands behind their product. They recently did four of our rooms. The first day they were to install they couldn't make it due to one of their installers being sick. The next day, those installers worked their tails off to make it all work and get all rooms done so we could get them back together for the guests checking in. Thank you, CnC team!

Colleen is knowledgeable, very personable and incredibly accommodating! A fantastic experience at…read moreUpholstery Alternative!

After leaving my patio furniture with them for eight weeks, they could not give me a price or a…read moretimeframe when the cushions would be completed. Very frustrating; every time I called I got someone on the phone who did not know which end was up.

Best experience possible! Extremely knowledgeable and honest! Would highly recommend based on the…read morevalue delivered and the quality of craftsmanship!

Very disappointed. Neil quoted a price but the final bill was $900 more than expected. Never made…read moreany changes. The person Neil referred to us to remove old floor was horrible as well. Over charged and bad job. Would never recommend either to anyone Mary Heckerthorne

A+ Concrete did an amazing job removing and replacing the concrete apron around my garage! I am so…read moreglad I chose them to do the work. They got the job done so fast, cleaned up nicely, there were no complications, no excuses, just great service from the moment I placed the first call for a quote until the project was completed. The finished project looked like what you would hope for on a newly built house. HIGHLY recommend.

This is an amazing company to work with for any project! They worked with us to create a larger…read morepatio than we had initially had plans for, as well as our sidewalk. Everything turned out awesome and everyone was great to work with! Check out their website and look at some of their beautiful creations! I highly recommend A+ Concrete!

We needed to replace carpet in two rooms and checked out all of the carpet places in town and…read morefinally decided on Carpet Galleria. Shannon was great to work with. The installers have been great to work with - very careful moving things, did a great job prepping the rooms, and are VERY much perfectionists when it comes to the install. They really take their time to make sure all of the details are done right. Thoroughly impressed with this place from start to finish. We have a number of pets and please make sure you thoroughly read the warranties around pets - there are a few carpet brands that cover ANY stains, but when you read the fine print most of them start pro-rating the coverage VERY quickly (as in 4 or 5 years after install). We found that Karastan really had the best warranty for what we will likely need.

Heather Loman has been amazing. She is a true designer and not just a sales person. She had great…read morerecommendations, was willing to give her candidate advice and has a great eye. She visualized the space and took into account our wants and needs. She came to the job site for the measures and gave additional thoughts and suggestions. The site is over an hours drive but she was very flexible and willing to help in any way. She went out of her way dropping off samples and provides exemplary customer service. The installers have been great too. Doing a detailed job, making on site recommendations. Timely and responsive to all of our needs. I can't say enough about them. I just wish they had a location near our other home. We are without a doubt, customers for life. Thank you to all of you.

When I called the number that a neighbor gave me, Daniel Van Auken was eager to come over…read moreimmediately and look at my floors. I really thought that it was a good sign. I thought that I would get personal service from Wood Tech. He showed up the next afternoon and was very professional . . . at first. He told me all about his business so I got a brief look into the young company. I told Dan what I wanted and then he started to get all flirty with me. It was very unprofessional but I figured it was all part of his sales pitch. What I really didn't like was when he tried to up-sell me over what I needed. He wanted to do more square footage and go with his premium package. He suggested that I have areas of wood flooring refinished that no other wood floor refinishing company would touch. I had done my research and talked to a few other companies before Dan, so I told him flat out what I wanted and nothing more. He gave me a verbal quote on price per square foot and I was happy with the numbers (he was in the ballpark for what I was looking to spend). He told me that I would have something from him later that day. Unfortunately, I had to wait a couple weeks to get the price quote. I reminded him several times that I was waiting for his bid. That should have been my clue to lose his number but his initial numbers were good and his time to complete the work was attractive. Each time I asked him to send over his estimate, I received an apology and an excuse that was either redundant, too personal or both. When I finally did get the quote, he had changed the scope of the work to the up-sell (which was about six times my budget). There was no mention of what I had talked to him about what I wanted done. I told him that this is not what I wanted nor what I needed. I wanted an estimate for what I asked him to do for me. A week later, he finally did get me a quote for the work that I wanted but again it was more expensive (per square foot) than what he had verbally quoted me a month earlier. I again asked him about it and then Tanya Van Auken chimed in. She said that if I wanted a written quote for the work that _I_ wanted done that I was not the company for them. WOW!! I went back to my neighbor and they did get the up-sell by Wood Tech as well. They didn't do their research and unfortunately they did buy Wood Tech's Kool-Aid. He was all about the getting one time business and not keeping customers. I don't see him being around very long. Needless to say, I went with another company. PLEASE SHOP AROUND!!

My wife and I recently purchased a house and prior to moving in had all the floors refinished by…read moreWoodtech Hardwood Flooring. Prior to selecting Woodtech we got several other quotes but the quote we received from Woodtech was significantly lower. Every step of the process with Daniel was extremely professional including the communication, process and overall quality of the job. We couldn't be happier with our new floors and Woodtech Hardwood flooring! We have already recommended Daniel and absolutely plan to use him for any future projects!