I had hoped that this would work out, I really did. I had been searching for a month for an OB Gyn that took my insurance, but it seemed like nearly every place that did was "High Risk" only. I tried using my insurance company's website to no avail...
I finally called my insurance company directly and asked for help, the first suggestion was this same brand at another branch... Google proclaimed it closed. So this was the companies second suggestion for my area.
I thought to myself, "Finally, I can get a checkup and an ultra-sound and go about my business..." My pregnancies have all been unremarkable, births the same. I wont go on about how many children I have, but I am not a first time mother by any means.
When my husband and I show up for the appointment, early to fill out paperwork, I am greeted with questions that have nothing to do with my visit. Along with that playing in the waiting room is a constant loop of scare tactics designed up frighten you into taking the up sell. This video has some blurbs with a grain of truth, stretched to exaggeration. Other blurbs are outright fictitious and meant to inspire hysteria. At the end of each loop is a mention of where you can find more disturbing videos for sale along with other peripherals.
We were there for over forty minutes past my appointment start time. We let the doctor know that we would not be in town for the birth because we were moving. We just wanted a check up. Evidently she did not mark that down in my chart. At the end of the appointment after a cursory older tech ultra-sound the doctor said that we would have a more detailed ultra-sound scheduled and mentioned 3d.
Upon getting the next appointment and ultra-sound scheduled (six hours apart because the ultra-sound techs and doctors are apparently not there at the same time) we head for home and wait four weeks for the next appointments.
When we arrive for the ultra-sound I am curious if I will have as long a wait as the last time. So I asked the receptionist if they are double booked again today... She looks at me as if she is offended I could suggest such a thing. I'm not naive, I know that doctor's do this, they even do it at the VA. I can even understand to an extent why they do it. I just wanted to know how long I'd be waiting. While I am standing there she asks me if I have had the birthing fee program or some such nonsense explained to me... No, I am not going to still be here. Evidently this is not in my chart even though we very clearly explained this on the first visit. it seems this could be a problem for them because they for some reason cannot bill us until birth or five appointments or until we transfer to another doctor... This sounds fishy to me, especially since I did pay over one hundred dollars the first visit.
No matter, we eventually get to the ultra-sound (The same old low tech version we got the last time btw) and it is good and the tech said everything looks healthy and she can see all four chambers of the heart etc. She even made a point of showing all four chambers to us. NO MENTION OF ANY PROBLEM WHAT SO EVER.
We get to my second appointment of the day, with the doctor, six hours later, and all my labs look fine and had we gone over the billing.... Um we will not be here for the birth. Suddenly the Doctor produces what looks like a "doctored" report of how the ultra-sound tech was unable to see the heart properly and she was going to refer us to a "High Risk" clinic for another ultra-sound. We explained that the tech had told us otherwise and she pressed and said she'd have this other clinic call us. My husband even asked if it was possible she had the wrong chart.
I declined to schedule any further visits with this OB Gyn.
The following day the referral clinic called me to schedule an ultra-sound. I told the representative I would have to call her back because I didn't have an open date and I did not feel I would need it anyway. SHE CALLED THE REFERRAL DOCTOR TO ALERT THEM. A few hours later the original OB doctor calls me and proceeds to try and bully/harass me into doing as she said was needed.
This place is boutique medicine at its worst. If this is how the other location was ran it is no wonder it is now closed. I would rather go completely out of area or even out of pocket rather than deal with these pushy scare tactic using people again. I feel that the panic or die style of this place is just too over the top, and for a doctor to outright lie to us, or at the very least for the ultra-sound tech to outright lie to us... This is inexcusable. Even the family practice place I went to that pushes Botox is not as bad as this place. (And the same place that checks my toddlers having ads designed to make me feel I am old before my time and need some filler is pretty bad) read more