Choosing a small business, especially Wolverine, is truly worthwhile. You'll be working with knowledgeable professionals who have years of experience in water treatment. Their passion for their work shines through, and they stand by their products. I struggled with hard water for years. A couple of years ago, I purchased a Culligan water softener, but it never worked properly. Despite numerous service visits, nothing improved, and I eventually gave up. That's when I called Wolverine, and I couldn't be happier with my decision. When the Wolverine water specialist came to my home, they conducted an extensive analysis of both the water from the system and the water entering the house to determine the softener's effectiveness. They presented the results in detail and explained that not only did I have hard water, but there was also a high level of iron in it. They clarified that without addressing the iron issue, my softener wouldn't work effectively or last long. The technician showed me how clogged my softener was and that the water quality was the same coming from the system as it was entering the house. I was not surprised to learn the softener was essentially useless, but I was astonished that the original sales representative from Culligan hadn't recommended an iron filter, nor did any of the numerous technicians who had come for service. Throughout the process, Wolverine maintained their professionalism and composure while I expressed my frustrations with the previous company. After reviewing all the water test results, they provided detailed information about their units, how they function, and how they would improve my water quality. The water specialist also helped me establish a payment plan with their financing company. I highly recommend avoiding chain companies and DIY solutions. Having a dedicated service technician I know by name for any concerns or questions, along with a company that genuinely cares about its customers and the quality of their work, is invaluable! read more

5/5 Stars - Exceptional Service from Start to Finish! I recently had the pleasure of working with Wolverine to replace both my water softener and reverse osmosis (RO) system, and I can honestly say they exceeded every expectation! From the initial consultation to the final installation, their team was professional, knowledgeable, and incredibly efficient. The technician who came out to assess my system took the time to explain the options available, answer all of my questions, and help me choose the best systems for my home. I never once felt pressured into a decision, and they made sure I understood every detail of the process. When it came time to install the new water softener and RO system, the technicians arrived on time and ready to work. They were extremely careful with everything and made sure to leave the space clean and tidy. The installation was smooth and quick, and they even took the time to walk me through the new systems, showing me how to maintain them and troubleshoot any potential issues. The difference in water quality has been night and day--my water feels softer, tastes better, and I no longer have to worry about hard water stains or weird smells. Plus, the peace of mind knowing everything was done by experts is priceless. What really stood out to me was their commitment to customer satisfaction. The entire team went above and beyond to ensure that I was completely happy with the service and the products. I highly recommend Wolverine to anyone in need of water softener or RO system installation or replacement. Their expertise, customer service, and attention to detail are second to none. If you're looking for a reliable and trustworthy company, look no further! read more

Fantastic experience from start to finish! The entire team at Wolverine is friendly, knowledgeable, and genuinely helpful. We couldn't be happier with our new system! After dealing with Culligan for years--waiting weeks for service calls, working with inexperienced techs, and constantly being upsold--we'd had enough. We rented from them for 10 years before finally calling Wolverine, and I'm so glad we did. They came out the same day, tested our water right in front of us, and gave us honest recommendations for a long-term solution--without pushing unnecessary extras. They even worked within our budget and found a payment plan that fit our needs. It's clear they truly care about their customers. Since they're a small business, you get to work with the same knowledgeable team every time. No revolving door of new techs--just experienced professionals who know what they're doing. It's a refreshing change, and we're so grateful. Huge thanks to Wolverine and your amazing staff! read more

I've been meaning to write this review for a while now, but time gets away from one. also, sadly, good experiences probably don't get recorded as often as those motivated by dissatisfaction or anger. But also I wanted to wait awhile and see what the longer term results would be. And the results have been very good. We haven't been experiencing the extreme rust problem we were having prior to the water softener install. And our installer, Jared Moore, was very conscientious and professional. He restructured and greatly improved our plumbing setup and went the extra mile to see that things worked well. I've noticed bad reviews written here and I can only say that my personal install experience was great, and so far my long term usage experience with the system has also been so. read more

Had this company come out to do whatever testing as I was sure my old system was not working and had never been happy with them. Sure enough my old system was not working. They offered me a new system and tested my water right there both raw water and the water from the system. They went over pricing, payment options and the owner worked on the budget with me which I really appreciated. They came out that same week and installed the new system, explained everything. It's been 8 months now and I couldn't be happier with my new system and the service at wolverine. I think what I appreciated most was how kind everyone was and always willing to help, answer questions. Thank you!! 10/10 read more

We couldn't be happier with Wolverine. The entire team was so kind and helpful. I called for terrible iron in my water and worried about arsenic. They tested everything and explained the situation in detail to help me understand what I was buying and why it would work. They have stood by their products when a defective part (not wolverine's fault) needed to be replaced. They immediately came out at no charge and gave me 5 free bags of salt for my inconvenience, even though it was no problem for me. Top notch service and quality. Thank you! read more

I called for a quote on a new water softener after my 3 year old hardware store system completely broke. I had high levels of iron and hard water. They offered me options and tried to work with my budget. Everyone from the front office to the service, installation was wonderful to work with. Now my water is iron free and soft and I couldn't be happier with the job they have done and my water. read more

Wolverine Water Treatment, Burton, MI, came to install my new water softener. There were some initial inconveniences due to a lack of communication, but they responded quickly and fixed the problem lightning fast. The technician, Josh, was professional and courteous. Now all is good, and I'm a happy customer. Thank you, Regina for fixing it fast, and Bravo! to the whole team. read more

I've had my softener and iron filter for 2 months and my water quality has never been better. I'm very pleased with my purchase and follow up test results! read more