HELP ME !!!!
I am not a WM customer. Nor have I been. Have not been a WM customer since they took over service here.
Last period they dropped off a recycling can. I am NOT a customer. Called them a few days ago requesting they please pick up THEIR CAN. They didn't.
Calling again now. "Customer number". I don't have one. Waiting, telephone trees, irrelevant questions, runaround, TIME WASTING.
At some point my municipality may fine me for having a can on the street for so long. IT IS NOT MY GARBAGE CAN. I AM NOT A WM CUSTOMER.
Please pick up YOUR can !!!!!!
Ok. Customer service wants me to bring THEIR CAN up the driveway to my house and PUT THEIR CAN ON THE CURB FOR THEM this Thursday.
And golly gee, if they don't make it this Thursday, they want me to bring THEIR CAN back up my driveway. Then they want me to put THEIR CAN back on the curb the Thursday after that!
Did I mention I use a ROLLATOR? And that the inclined driveway is full of SNOW AND ICE - plowing notwithstanding?
WM is making an incredible amt of assumptions here. What if I had been out of town? Or needed to leave quickly? Then what happens with WM's RECYCLING CAN dumped on my driveway?
Not encouraging as a business model. read more