I had a leak and it was quickly found and resolved once Squirrel showed up. I was so happy with his…read moreservice and professionalism that I also had all the toilets replaced!

OMG. I called for something simple I wanted to have done for a family member who was overwhelmed…read moreand couldn't afford to do it themselves. From start to finish they were NOTHING but friendly and professional. Amber was the logistical rock star that got me set up with an appointment quickly. Jeff came and assessed the situation and he really listened to what I needed. He was also very frank about the state of my family members plumbing. He even identified an issue that I didn't realize she had been dealing with for years. (No wonder she was overwhelmed). Because of the deeper issues Jeff scheduled an additional visit to rank out the remaining repairs. Between the first and second visit, the water heater died. While Tyler worked in the repair, Jeff trouble shot the water heater issue and helped me make a plan to have it replaced and made a recommendation to help prevent future issues. I won't lie what started out as a relatively simple and (relatively speaking) inexpensive repair turned into a rather pricey overhaul. However it was necessary and Jeff helped take the sting out of it by helping me so kindly and with great empathy. I would highly recommend Black Dog Plumbing because they do iwhat they say they will. They show up and show up in time and they do the job right

Excellent in every way- professional, personable, responsive, fast, quality work, priced extremely…read morefair and reasonable, and I'm the daughter of a former Master Plumber and foreman of large projects. I know what to expect, and Chris Kirby exceeded them all! HIGHLY recommend!!

Brian was a complete joy to work with! He was referred by a friend and I will continue referring…read morehim to my friends. He was prompt in his responses, detailed with his work and an expert in the trade! He provided guidance and made solid recommendations. He was punctual, professional, KIND, respectful and a conscientious worker. The services he provided were worth far greater than the price we paid!! Brian rewired our kitchen, added under counter lighting, reconfigured and replaced all of our switches. He added a couple of receptacles and relocated/added outlets. He's also a great teacher. We watched as he provided great guidance to his helper. Highly recommend!!

Brian Roy is excellent, excellent, excellent! He answers calls promptly, is always courteous and…read morevery knowledgeable. He shows up on time, and does his work efficiently and effectively! He even cleans up after himself and leaves my house in better shape than he found it! He is always my first call and I would recommend him for any level project from hanging fixtures to full scale building or remodels.

I am 67 years old. I have had over 10 homes in my life. I have worked with all kinds of…read morecontractors over the decades. It is NOT my favorite thing to do. WHY, lack of communication. Then I had the opportunity to work with "Take the Plunge Plumbing". Situation: My daughters exterior Rinnai Tankless Water Heater exploded. I use American Home Shield (AHS) home warranty. They assigned Take the Plunge Plumbing. Action: The water was off in the house and this call was expedited. The company was on time, kept me in the loop and always professional. I give that credit to the Owner and Tequila their associate. Follow-Through: AHS wanted a second opinion most likely because the entire unit needed to be replaced. Another company came one week later which left me without water for a week. Take the Plunge Plumbing still came back and attempted to get the manufacture to replace the unit on warranty. Conclusion: AHS gave the entire job to the second company. Completely unfair to Take the Plunge Plumbing. I offered to pay them for their extra time, and they refused. That was quite kind of them. The way they dealt with me throughout this very frustrating process was outstanding. The only other review for this company is a person who did not like the way a truck was driving. My review is dealing directly with this company. I will use them in the future, they are credible, and family owned. Eat well, drink well and always stay healthy.

I cannot speak to the plumbing work this company does, but I can speak to the outstanding human…read morebeings they are. While driving in the area for work, I stopped by the side of the road. I was having the worst day imaginable and took a minute to sit by my car in the ditch. 'Take the Plunge' pulled up to make sure I was okay, reassured me it would get better, and wished me a safe journey. 5 Star Service! Thank you.

My Issue: I own a Loft downtown Birmingham, AL. My daughter lives in the unit. Her 14-year-old…read moreHot Water Heater was working a 35% capacity. I did a google search to find a company that had good ratings. I found Mr. Drippy Plumbing. Seemed like a good company. Promptness: The way Mr. Drippy works on the potential of needing a new hot water heater is them come to your residence to check your appliance. This is not my first rodeo on replacing Hot Water Heaters, A/C units, Appliances and more. I expected to get a time to visit in about a week. Instead, it was the next day. Add to that, they showed up on time. I was shocked. Be A Smart Consumer: I knew from the start, fixing my unit was going to be a segway to replacing it. That is way looking at my issue was not a charge. I also knew, once they saw the unit, the comparison pricing for fixing and new unit would be the sales presentation. Based on my location and needs, I researched the approximate pricing of the replacement, removal, parts and labor. My HOA has a rule to only use licensed and insured venders, or I would do what I used to do. Buy the unit, hire a non-licensed or insured vendor and same money. NOT THIS TIME. Who knows what can happen and the HOA would come back to me. Service Provided: I was presented the numbers and surprise, I selected to purchase a new unit. To my surprise, it was installed that same day. The installer was a true professional. The unit brand was American which is middle quality. The price was higher than what I expected however I paid a bit more because of the great communication I was given throughout the process. Sometimes, we have to give credit to a good company during this challenging times. Issue With the Installation: I live on the third floor with units on the second and first floors. It seems, when the water from my old water heater unit was disposed of, it made a leak in the pipes for the 1st floor unit. I was very upset at first. Then Mr. Drippy Sent in a manager, followed by a water repair company that same day. I called the day after to see what the situation was and the repair was in process. Throughout this situation, I communicated with all parties especially the HOA in great detail. I waited two weeks to write this review. It seems the issue is resolved. Conclusion: Hiring professionals that are licensed, insured and reviews mostly well makes a difference. Will you have to pay a little more, yes. It is worth it, yes. Would I do business with these folks again, yes. Simple as that.

I had a plumbing problem causing a leak in the ceiling of my living room. I called Mr. Drippy…read morePlumbing, and they came very quickly. J.T. and the men in his crew were professional and extremely nice to me and my husband. J.T. repaired all of the plumbing problems expertly and efficiently. I certainly appreciate all of the work J.T. and his crew did at our house. I recommend Mr. Drippy Plumbing, and I would call them again if I have plumbing issues in the future.

Before you hire take a mortgage on your home. What a waste of time and money…read more Way over priced..nice guy until you start asking questions. Ugh

HORRIBLE- BEWARE!! Charged over $700.00 to replace less than…read morea 2ft section of pipe that had a pinhole leak. I am absolutely disgusted and would NOT RECOMMEND!!

The most excellent plumbing service in the universe! I'm very thankful for this company and the…read morecare they take in their work! I highly recommend hiring them!

After getting all work REDONE by a reputable company, I wanted to take the time to review. Extra…read morecare is pure garbage. The owner Andre is about as slow and mentally retarded just like his workmanship. The term sub par is actually a compliment in this case. He claims his experience and expertise is just cause for his actions yet the customer had to assist him in finding the leak! GREAT JOB doofus. 2nd, he took one hour and a half to find "Pepe and the gang" to help him install the water heater. But wait, i thought he was the expert, so why did it take so long to get you a "Pepe", huh??The installation took well over ,7hrs. On top of that, he was not thorough in his work and he charged me extra for a part that should have come with the initial installation. That night, I noticed the tub was still leaking and other complications aroused from the water heater installation. He returned the following day, installed another part, and he claimed the tub was fixed. FALSE...It was still leaking!! Gah damn sorry a**m***....I called another company, enough is enough. They came out, the installation was done improperly ,and it was not up to code. They fixed that as well as the leak from the tub.

got plumber is our go to guy. very good plumber and reasonably priced. Eddie has always treated us…read moregood and came as quickly as can be expected. i would recommend him any day. he has fixed multiple plumbing issues for us in a timely manner and we appreciate it.