At first I was upset at this company because my husband got into an accident and was told I would…read morehave to pay $150 when it wasnt his fault. But when I went in the price was 120$ and they were very polite. Thank you for your customer service.

They we're super nice when I called and helped me through because I've never called a tow before…read moreand then they were super understanding when I no longer needed it after calling!

One of their drivers was passing by and I needed a tow. Polite kid very friendly charged 120 for…read moretowing and hook up however, The kid didn't know what he was doing and hooked up the J-hook to my tie rods. Repair was almost $500. Secretary in the office was very rude and after having to drive down to his office, I finally managed to get only 300 for my time trouble and damage that they caused. Doesn't take a genius to figure out how the tie rod got bent and they knew it.

Poor communication and service. Left me stranded for an hour and a half, just to call roadside to…read morecancel! Had to wait an extra hour because the assigned tow driver didn't contact roadside to have the claim reassigned! Beyond pissed!

woke up to go to work & my car wouldn't start. called escort towing & spoke with Brent. he was…read morevery professional, helpful & had a tow truck out to me within 30 minutes of me making the call. I would recommend this company to anyone that is having car troubles.

From the owner: Professionally owned and operated since 1979! read more

I was merging onto 696 East from M5. I had my blinker on and…read moretheir driver purposely sped up to NOT let me merge in and ran me off the road. When I called dispatch, I was told it wasn't his driver's responsibility to let me merge in. I wouldn't have been run off the road if he had NOT SPED UP to keep me from merging. Need to learn courtesy and rules of the road. This company is dangerous!

Broke my transmission cable and now they're saying it was like that. Strange as no engine lights…read morewere on, it had no shifting issues and suddenly when it arrives after the tow it won't stay in gear? They also didn't mention the issus at all to me even though he supposedly noticed it at my house, but waited until I walked away and then tells the service dude. I was standing right there when they were talking, could have told me

Ali was great! Was here so fast and was a life saver!!! Thank you so much!!! Am so happy with…read morethis tow company

Not professional. The lady who answers the phone is a bit rude and should would on customer service…read moreskills!

Steve was quick to respond when my son's tire blew on the side of the freeway. Very kind man …read more.. got my son up and running quickly! I will definitely keep his number handy as my van is nearing the 285,000 mile mark! Thank you again for getting him to safety quickly!

I had hit a pothole in Warren MI and blew out my tire. My Roadside insurance located a towing…read moreservice with a 1 star rating, many complaints, a 1 1/2 hour wait and no working phone. Since they were to arrive after 9 at night, I cancelled the call, contacted Steve and he came right away. He was very professional, organized and efficient and had my problem resolved quickly. I would use him again.

I found this service by doing a Yelp search…read more I was stranded on a Saturday. My call was answered immediately and the dispatcher sent someone to meet me. I had no idea what was wrong with my car. I explained the issue to the tow driver, who arrived in about an hour's time. He didn't offer any solutions or suggestions, but I was still grateful for his professionalism and timeliness. He also allowed me to ride with him to my home - which was supremely valuable. Perhaps the tow company merely tows and doesn't offer suggestions. Turns out that all I needed was a battery.

Despite my warnings, the operator dragged the front fascia of my Saturn Sky on the driveway. Then…read morehis truck leaked hydraulic oil on my driveway.

I needed a jump at my house and decided to support local. Guy showed up in his personal truck with…read morea portable battery jumper over 5 hours later. Took less than 10 minutes. Charged $150 plus a 10%!!! service charge for having to use a credit card (that's an additional 7% profit to them). He didn't even disclose the amount of the credit card surcharge to me. I needed another charge (defective new battery) a few months later and decided to call a place in Brighton. Only charged $30, no credit card surcharge, showed up in less than an hour and extremely polite. No doubt taken for a girly fool by TAC. Choose somewhere ethical.

Outstanding service. Quick response and very good at what they do...when I call AAA I always make…read moresure it's tac towing that's coming to get me!!! And you should do the same

Lakeside was at my home within 45 minutes of a phone call. Jacob was very professional and treated…read moremy car like it was his own! He also came into the Ford Service Area and spoke with the Advisor. First class, and my go to!

Prompt, professional, courteous and friendly. Lakeside took…read morecare with my car to deliver to the dealership for electrical work. A-plus.