Dr. Nguyen was good, unfortunately his billing group is not! After I had paid the final agreed to…read moreamount I got a random bill for $94.00. This bill showed up 4 or 5 months after everything was done. I called two times without a return call. When I finally did talk to someone they just said it was the amount insurance didn't cover and would not provide a written explanation.

I went in with a referral for a fractured tooth, in immense pain and spent 30 minutes filling out…read morepaperwork. Get in to see the doctor and he says the tooth has to come out. But first, so we can bill the insurance company and me a bit more, he wants new x-rays, because the ones the referring dentist sent over were too dark. He then says he needs medical clearance from my primary doctor, so he's not extracting the tooth today. I guess I can just deal with the pain and take another day off from work IF/WHEN he gets clearance.

I went in for my top wisdom teeth extraction, the whole environment was so relaxed, everyone I…read moreinteracted with so calm and casual- Dr. Wicke was the one who did my procedure. Like it legitimately was just another day in their job and that was so relaxing to me! It really took away all the fear and worry I had! I see a lot of reviews have issues with appointments being late, but I really feel like that is an unfair thing to hold against them as all procedures go differently and they can't predict that! My appointment was at 11:15, we got there around 10:45. They told me one of their procedures was running later than expected, and I went out at 11:45 and was in my car by 12:30. All around really great experience! If I had any more wisdom teeth to give I know where I'd go

I was referred to this office by my oral surgeon out of state after moving to the area. contacted…read morethem and the office staff was not experienced, nor did they take the time to talk to the surgeons who practice at this location. instead of doing so, the office staff referred me to a general dentist for a titanium post implant, which I was referred for in the first place. don't waste your time with this establishment.

Beautiful facility with great patient care. They are a great duo and true asset to Old Hickory…read morecommunity.

*resharing my review from Google*…read more I am so glad & thankful that I chose this office to remove my wisdom teeth! I was very nervous because I was removing all 4, had never had an IV, and had never experienced any type of sedation/anesthesia. The whole staff went above and beyond to make sure I was comfortable. They were adept in their skills while providing the highest level of kindness and compassion. Dr. Mills did a wonderful job, and I truly believe that I was in the best care possible. Additionally, I really appreciated that this office was able to provide a ballpark estimate before my consultation since I was paying without insurance. 10/10- would definitely recommend!!

Dr Shea did surgery on myself, my husband, and daughter. The staff of kind and reassuring…read more I felt confident in Dr Shea experience

I was super nervous to have my surgery and everyone there made me feel extremely comfortable. Super…read morefriendly staff

We had a great experience at Tennessee Implant & Oral Surgery. My son was so nervous about having…read morehis wisdom teeth removed. They did a wonderful job making sure he was at ease. Dr. Kirk is the best! He has filled his office with professional and genuine team members. The scheduling and billing ladies are top notch. Day of surgery, my son was a handful. Leslie handled him with care and humor which I appreciated. She did an outstanding job setting up and explaining his after care. He has done great! Thank you!!!!

Had an appointment scheduled for weeks that I had to take days off work for and prepare for. I was…read morenervous about it for weeks and I thought it was finally over but they called 10 minutes before the appointment and canceled saying they forgot and that they knew that had to cancel for a while. Will not be going back.

Everyone at this office is very friendly and patient, especially with those who have dental phobia,…read morelike I do. Dr. Haley and Paige were especially patient and kind when treating me. They spoke to me about my options and answered all of my questions and concerns. Dr. Haley was not only gentle but quick with my tooth extraction. We discussed whether or not I needed an implant on this back tooth that had to be extracted and he did not recommend it so you know he is not in it solely for the money considering how much more that would have cost compared to a "simple" (to most people but not to me) extraction. Another bonus is that you don't have to discuss any financials in the front office. They will come to your exam room to discuss cost and payment arrangements. I thought that was a very professional process on their part and more doctor and dental offices should consider approaching financials in that manner. I would highly recommend Dr. Haley's practice for any oral surgeries needed. Should I need further work, I will definitely return to him.

Terrible front desk staff. Rude and disrespectful. Never even made it back to the dentist I was…read moreso put off. My referring dentist is gonna get an earful. Do NOT go here!

Thank you to all the wonderful staff at this location! I recently got my wisdom teeth removed and…read moreI've never been to a dentist that I felt so comfortable! The staff was just all so friendly and helpful through everything. They helped ease my anxiety day of the surgery which I was very nervous about dentists are one of my biggest fears. The procedure was so quick it was over before I knew it! I also had a great and comfortable recovery I didn't feel pain any of the days. I can't thank the staff enough here for making it so easy.

Dr. McLeod was incredible. I went for a very difficult bridge section and extraction. To say he is…read morevery skilled is an understatement. One of the most pleasurable experiences I've ever had in a very painful and unpleasant situation. The office was great and followed up on my condition. Would highly recommend. Clean office and very clean tools. Great staff. Thank you!

Zero judgement zone!! Incredible dentist - Dr Mark and sweetest gentlest hygienist Holly…read more I have referred family and friends to this practice. They are outstanding!!

Just a FYI, The receptionist told me that "Dr. Mark" got out of the regular dental business years…read moreago and only wants to do bone grafting and "high procedures" now. I am not sure what all that means, but just FYI to anyone who was calling just to try to do a cleaning. I personally don't want to have to go to a new partner all the time and explain my history over and over again. I was a patient there, but she said he doesn't do "any of that stuff anymore." Those were her words. I would rather not have to see someone else and wait till a big problem comes up to see him.