We had a great experience at Tennessee Implant & Oral Surgery. My son was so nervous about having…read morehis wisdom teeth removed. They did a wonderful job making sure he was at ease. Dr. Kirk is the best! He has filled his office with professional and genuine team members. The scheduling and billing ladies are top notch. Day of surgery, my son was a handful. Leslie handled him with care and humor which I appreciated. She did an outstanding job setting up and explaining his after care. He has done great! Thank you!!!!

Had an appointment scheduled for weeks that I had to take days off work for and prepare for. I was…read morenervous about it for weeks and I thought it was finally over but they called 10 minutes before the appointment and canceled saying they forgot and that they knew that had to cancel for a while. Will not be going back.

Dr. Long and his staff, particularly Jeanie, whom I see for my regular maintenance twice a year,…read moreare delightful as well as being great at what they do. Couldn't be happier with their expertise and the friendly office atmosphere. It's been a long standing Dr./client relationship. So blessed to have them!!

Excellent service with a family feel. The level of…read moreprofessionalism is outstanding !!!!!

I am just so impressed with this office! This is our second orthodontist experience because my…read moreoldest had her first round of braces in our previous state. Now it's my son's turn for his first round and I'm so glad we have the option of Benson Orthodontics now that we are in TN! We had NO IDEA just how terrible our previous orthodontist was until we started treatment here. We have felt welcome from the moment we called to make our first appointment. Everyone is so friendly. Dr. Benson was very informative when explaining the treatment my son would need, and Rhonda is fantastic at explaining and working with you to figure out the financial aspect of it all. The welcoming environment is just the tip of the iceberg. We were greeted with a front row parking spot marked with my son's name and balloons for his first appointment, which made him feel a little less nervous. The young lady who placed his brackets and wires talked him through what she was doing, while she was doing it, so he wasn't so anxious. I love that I'm able to sit in the treatment area with him and that they have a brushing station and video games nearby, so I don't have to worry about making sure he brushes at school before his appointment if we don't have time. At our previous orthodontist, we felt like we were being herded through like cattle and never felt welcome. I love that at Dr. Benson's office, they have incentives for the patients to take good care of their braces. Being rewarded for such tedious, not-so-fun tasks is fantastic for a 9 year old! Another thing that I thought was great, was the bag full of items they send home with you to help in caring for your new mouth full of metal. They gave us wax, floss, flossers, a new waterpik, toothbrush, toothpaste, a Benson tee, a guide with a list of what my child should avoid eating, etc. and a really great laminated placard to stick to his bathroom mirror that has real photos of how it looks to properly brush and clean braces, with instructions. It also has photos of what broken wires and other problems look like, so he can stay aware if something doesn't feel right in his mouth. AND to top it all off, Dr. Benson, himself, not an assistant or other member of his staff, called the first night after getting the braces placed, to check on my son. I've NEVER experienced the level of patient care provided at this office. Which is very depressing given the amount of money we gave the previous office for my daughter's care. Also, I can't end this review without mentioning the coffee station in the lobby and fresh, soft cookies on the front counter for you on your way out. My son actually WANTS to go to the orthodontist. I can't wait until they start treating my daughter for her final round of treatment as well, because I feel like she missed out on a better experience by not having Benson Orthodontics as an option. I even apologized to her for it.

From the owner: Your smile is just one little feature that makes an even bigger statement. At Benson Orthodontics,…read morewe want to help make sure that your smile makes the right statement about you. Dr. Benson specializes in orthodontics, providing treatments for children, teens, and adults. We offer a comfortable, friendly, fun environment where patients and their parents are encouraged to be involved in their orthodontic treatment from start to finish. Dr. Benson and his team are dedicated to helping patients take care of their smiles by providing treatments that promote strong, healthy teeth and good oral health. Dr. Benson is a premier Invisalign provider, also offering Invisalign Teen and The Damon System, for treatments that are quick, virtually pain free, and leaves you with the smile you've always wanted. Our greatest goal at Benson Orthodontics is to help you achieve a smile that makes you feel comfortable, confident, and happy!

Receptionist never calls back. I've been calling for over two months trying to make an appointment.read more

I have been a client of Dr. Moore's office for a couple of years now. They are very laid back,…read morewhich can be both good and bad. It's good because it's easy to get an appointment, but it's not so good when you need something out of the ordinary, such as documentation to insurance companies. My dental hygienist is pretty cool and always remembers me and my family. I've never had to wait longer than my appointment time, which isn't usually the case with some other places. Dr. Moore is easy going and a bit old fashioned but professional.

kind office staff. it is impossible to get your calls answered and responded too! do not recommend.read more

I want to thank everyone at the Gallatin branch of Aspen dental…read more Was totally amazed at their friendly and open kindness. I had quite a few extractions and top/bottom dentures made. The staff went out of their way to explain procedures and took time honestly to listen to you,and answer any questions. Bottom line is , I was amazed and totally happy with the visit,and would recommend them period. Thank you,you have given me my smile back. JWG

Has to be the worst experience with a dentist I've ever had. Two visits in a row, Pryor performed…read moreno work and sent me home in pain. Tried to refer me to other providers for work that is usually performed in office. They don't respect your time or your health. There are better options in Wilson county.

I've finally found a dentist who truly cares about the well being of his patients, not only that…read morebut everyone that works there loves what they do and cares about the patients as well. I'm very sceptical going anywhere new but so glad I did, they are very knowledgeable and up to date on the the latest dental technology , try this place ! You will feel welcomed and taken care of!

The entire staff is super nice and take time to make sure you understand everything! As a new…read morepatient they let you fill out all the forms needed before your appointment via email link, which saves times at your appointment. Wait time was brief and they make sure you're comfortable while waiting. Dr. Dopson walked me through everything during the appointment and through my personal treatment plan for future appointments. She's gentle and made sure I wasn't in pain for anything! They also handled payment and insurance well, contrary to other reviews I came across.

Summary: Rude Staff and Deceptive Billing Practices…read more BE AWARE! I strongly advise anyone considering this office to look elsewhere. My experience has been a nightmare of poor communication, lack of transparency, and unprofessionalism. 1. Conflicting Information & Billing Errors I received a statement for a balance I wasn't expecting. When I first called, the office admitted it was an "error" and told me to ignore it. Two weeks later, I received the exact same bill. This shows a complete lack of internal coordination. 2. Extremely Rude Front Desk I called again on 01/07/2026 at 3:30 PM to resolve the recurring issue. The staff member who answered was incredibly rude and dismissive. Instead of helping, they were combative and couldn't--or wouldn't--properly explain the charges. 3. Lack of Transparency This office has my insurance information on file, which means they know exactly what is and isn't covered. Despite this, they proceeded with treatment that wasn't covered without asking for my approval first. When I finally stopped by the front desk in person, they gave me a completely different reason for the charge than what was said on the phone. Final Verdict The way this office operates is unprofessional and dishonest. They are not transparent about costs and the staff does not show the minimum courtesy required when talking to customers. It is all a mess. I will never visit this office again and I would not recommend it to anyone.