Myself and multiple family members have had service here. They do a good job. The Dr will call and…read morecheck in on you that evening.

The receptionist that sits be the plastic barrier is so loud when speaking on the phone. its…read moreunsettling in an already unsettleing situation. As I wait for my Mom who was getting an extraction, I heard every single phone call she received including medical histories of patients on the phone. She should be in another room answering the phone. it's absolutely annoying and disrespectful to the patients waiting in the waiting area. I sat for 1.5 hours waiting and it never subsided . She was loud the entire time on the phone . I have worked in the medical industry and this is unacceptable. I heard stuff I should not be hearing as she spoke with people on the phone.

I've been going to Dr. Gotterer 10+ years. Mary the Hygenist is wonderful along with the Doctor…read moreand most of his staff. I recently stopped going because I can no longer tolerate one his staff member. This person is superficial-behaves as if she's doing YOU a favor. It's unfortunate because I truly have enjoyed going to Dr. Gotterer, Mary, Jen, and Heidi.

We were on vacation in the Berkshires and my daughter had a loose wire in her braces that was…read moredriving her crazy. We called Dr. Michael's office and they fit us in the same day and clipped all the wires for a very, very reasonable cost and we were on our way. Very friendly and professional, and a beautiful office space too. Saved our vacation, thanks!

Over the years we have been summering in Pittsfield and Lenox, I have many times used the medical…read morefacilities of the Berkshire Health Systems. Urgent Care walk-in clinics are outstanding. Today Victoria took care of me. Her patience, sense of humor, and competence were exceptional.

Ive been to Urgent Care 2x in the past week for respiratory illness. First time I was told to rest…read moreand if not better to return. I returned today which was day 12 of illness. I had the absolute pleasure of seeing a nurse practitioner named, Ray, today. He was AMAZING!!! His bedside manner was flawless. I felt seen and heard which i find isn't always the case so that was a definite plus. I feel Ray went above and beyond to ensure I'd leave there feeling better. I did just that. Thank you so much Ray for your kindness and taking such good care of me today.

Very bad service made an appointment almost a month out just to have my time wasted. Do not…read morerecommend

I couldn't recommend highly enough! I have Always been insecure about my teeth, but Dr. Raab fixed…read morethat in less than an hour, pain free. He made sure everything was exactly how I wanted it before finishing up as well. Not to mention, his assistant was the sweetest!

My right hip replacement was a breeze. Anterior hip surgery made for a speedy and uneventful…read morerecovery. Within two days post-surgery I felt better than I had in eight months, WITHOUT taking stronger medication than ibuprofen and acetaminophen. Three months in with no problems, and a completely 'normal' feeling hip, I am blown away.

Wonderful experience with Dr Mitts and BOA! They gave me my life back with an anterior hip…read morereplacement in November 2020. Kind, compassionate, professional, skilled..everyone I dealt with was terrific and accessible. The Force Therapeutics app was great to work with for my home rehab. And all this in between surges and slumps of Covid--unbelievable. I highly recommend both Dr Mitts and BOA (including PT). I am profoundly grateful!

Although one of the front desk ladies was a little curt, the x-ray tech and the dentist, Dr. Sohi,…read morewere wonderful. I went in and the dentist actually advised against an expensive procedure I had been worrying about! She was very considerate and offered several options, and said the choice didn't have to be made immediately, which I appreciated.

The dentist and the two girls that work the front are amazing! THE MAN WHO WORKS THE FRONT IS…read moreEXTREMELY UNPROFESSIONAL AND RUDE. You can absolutely tell you are not a priority! If it takes too long help hes over it. He will give you some bullshit response to shut you up. You can tell he doesn't care to work to the point where i'm ready to go elsewhere, rather than deal with him, he also pushed my dentist appointment out just because he can, when I became frustrated that he told me. My insurance had been terminated. Mind You I knew it wasn't. I had accidentally gave him my medical insurance that he insisted he called. If he truly called he would know, it wasn't canceled!!!! It was a medical card!!!! instead of trying to convince me that it was terminated And I needed to figure it out. If this was one time I understand everybody has a bad day. This has now been on multiple occasions.And you can just hear his voice dripping with the sarcasm.I'm not about it.One bad apple will take down the whole bunch! I think he should probably find a new job probably Not in customer service.If he can't handle doing what he needs to do.

Dr Bush has been my doctor for over twenty years. I have nothing but good things to say about him!…read more He is kind, caring and always makes time for his patients without feeling rushed. I couldn't ask for a better primary care doctor!

Eric Buch is the rare kind of provider who is knowledgeable, confident, and caring enough to think…read morebeyond the silo of his specialty. As a thyroid cancer survivor, and an amatuer cometitive athlete dealing with cardio arythmia, he was able to advise questions and approaches that involved my endocrinologist and my exercise regimens as a proactive surveillance program when I first saw him -- this program held the frequency of my arrhythmias at bay for 2 years. When the intensity and durations of the cardio events returned he was able to talk me through the risks and benefits of proactive surveillance, drugs and ablation, giving me the assurance and education to make a decision that was right for me. Now, 8 weeks post ablation, his skill seems to have given me a "cure" to the condition! I can not recommend him more highly!