I love things remembered - I love monogrammed/personalized items and this place does it at a decent…read moreprice. This location is located inside the Galleria, on the 1st level - near Banana Republic, Vera Bradley, and Loft. For some reason, when I placed an online order for pickup at this location, when calling for an ETA, they said they never received the order. Typically, orders are received within 10-15 minutes and we ended up having to get our order the next day, instead of later that day. Upon arrival, the employees were friendly and prompt. The products we received were great and service was quick. No complaints there.

Excellent place to get a sentimental gift. Good for wedding gifts of all kinds, congratulatory…read moregifts and housewarming presents! Products: good quality Service: varies day to day an the time of day. For the most part, they are very helpful because they have to be. Typically, you have to get something engraved if you buy something from there and they are the experts! Tips: If you plan on getting something engraved same day plan on saving at least an hour of wait time after buying and deciding on a product. If it is a weekend, plan in twice as much time. If its a holiday weekend, you will just have to wait a day or two. If you go on the weekday, my turn around time is 45 min to an hour.

If I could give zero stars, I would. Horrible, horrible, horrible customer service!!! It's worth…read morethe trip to Memorial City to be treated with respect & have your merchandise created correctly.

I would make the drive to memorial city or even sugarland. The customer service was very much so…read morelacking. Products were lacking and the store front itself was not clean or inviting. Love things remembered but maybe in another mall

Our order of 2 ornaments is worthless. The ornaments were good but the engraving was terrible. Tiny…read moreprint that is unreadable. Plenty of space to make the engraving larger but was so small you can't read the inscription. The ornaments are worthless. Will never order from Things Remembered again.

absolutely trash order anywhere else, if you care about from…read morewhome the gift is intended

Did you loose power to your cell or business well AT&T has admitted that they have been responsible…read morefor all the disruptions stating that we are their customers? Read my FB post in it entirety by clicking on: https://www.facebook.com/share/p/Ueh2ENEhyNodQUiT/?mibextid=oFDknk Although, it's lengthy it is very informative because you may be going through the same thing now or will be in the near future. - J

This company does not even deserve a rating. Services are unreliable no matter the lead time given…read morefor a product to be completed, and staff have no authority to resolve issues. My event is ruined due to this service failure and I have no time to fix their failure.

Things Remembered in Baybrook Mall is a lifesaver! The employees were all so kind and helpful today…read more(which also happens to be Christmas Eve - don't judge me). Especially when it comes to glassware (wine glasses, rocks glasses, decanters), TR has tons of quality options from various price points. Plus $10 for engraving, it's a super affordable, thoughtful gift for anyone - and especially newly married friends. They even had an area of free items with engraving. Crazy! The man doing the engraving was hilarious and so helpful. The woman (ponytail and glasses) who was taking care of customers including myself couldn't have been more helpful. I wish I'd gotten their names... This is a great place and perfect for gifts any time of the year!

My son was having a hard time figuring out what to get his mom and grandma for Christmas, so I…read moresuggested we check out Things Remembered in Baybrook. There was a bunch of staff working and we were immediately approached by one of their employees. He was trying to be helpful, but he did not have the people skills needed for sales. We had to ask several times on the engraving process once we found the items we wanted. He just did not explain things clearly. They have great keepsake items that can be personalized which is a bit pricey, but people seem to like the gift items. I think I will just go to another Things Remembered next time though.

Not to be confused with Thongs Remembered, which is the name of my memoirs of all my hot ex…read moregirlfriends, especially the Los Angeles ones. Not my favourite location of this store, which creates unique gifts for you but will charge you a lot for it. The actual hardware sold here is anything but good quality, but it's still a nice unique gift in a mall full of generic corporate stuff, and who really cares about the quality. It's the thought that counts.

Went here for a memorial necklace that was near and dear to me. The necklace itself is great, but…read morewhat stood out the most was Sharon. She went above and beyond to assist me and even engraved my items on the spot during this busy holiday time. We shared stories of our furbabies and overall Sharon simply made a difficult time just a little bit easier. Abbi was also there and very kind. Sharon, I and my fur angels thank you.

They always have events in their parking lot, which I love. I tried to find the actual event so I…read morecan leave a review for them, but overall, I come to this mall quite a bit because they have a lovisa inside. I go there to buy my jewelry. I would rather the service there is pretty cool.

Outside of getting your steps in you're bound to find something you like at this mall. Plentynof…read morestores,decent food court, Cheesecake factory now!! Mall is organized pretty clean and not to packed during the week. The weekend and holiday time you can expect a crowd. However they have plenty of parking. Nicely located off the highway and near hotels.

I visit Monarch about once a year to do plaques for work. They are very professional and their work…read moreis top notch. Ordering is easy and can be done via email and they give you a couple of proofs before proceeding. I had an issue with one of my print jobs and they immediately fixed it since I had the proof and it wasn't done like the proof that I approved. They have the most beautiful trophies, plaques and gifts for anniversaries, weddings, sporting events and everything in between. I love to browse while I wait to see what cool things they have. They are open 830-5 which is convenient.

Excellent service ordering and picking up some trophies I had made. The workmanship was superb and…read morethe price was reasonable.

Monument Worx is professional, responsive, and courteous. They answer the phone immediately, and…read morethe final date engraving job was done within a week. Highly recommend. Call Ken today and you will not be disappointed.

I have dreaded even shopping around for my mom's headstone, so I put it off for a year. A few days…read moreago I called Monument Worx and described over the phone what I had in mind and they did EVERYTHING else! I can't believe how simple it was from out of town! Ken is a perfectionist and communicated several times the day he engraved and set the stone! Thanks Ken for making a dreaded event, so easy! Nannie would love it! *Ken also cleaned my baby brother's 30 year old headstone because he said it was dirty next to my mom's*

Nice clean mall with plenty of parking. Good selection of…read morestores and dining Great for a casual outing or just running last minute errands

Its size is slightly larger than average. Plenty of parking but sometimes you have to park far and…read morewalk a little to enter the mall. To me personally, the food court often feels crowded and cramped.