Every time I have ever had to contact the State of Wisconsin in the course of my duties I am struck by the same three things over and over again from all their public servants:
1. Their sheer friendliness and Customer Service focus (I guess they have not forgotten that public service is all about public service)
2. Their high level of Competence (they must have very good schools and/or live and die by the whole "self improvement" thing)
3. Extreme Efficiency (usually my question is answered in 2 seconds. Saving the tax payers of Massachusetts a lot in long distance calls)
Well done Wisconsin!!! read more