I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

Love was a great help. We did twisted pair runs for networking and cameras as well as exterior…read morefiber. He had solutions for install problems that had stumped me for years. He was not cheap but given intermittent complexities, it all averaged out. Yes, he'll definitely get my return business.

It's true: Online retailers are taking over the globe because of the exploitation of the conscious…read moreneed for convenience, and the capitalization on poor storefront customer service. People wield meager amounts of time outside their professional and personal lives, so why face-to-face with an aggressive--or even rude storefront employee? You don't have to--at least with installing a security system--or mounting a television/wiring a custom audio system. Well, the gentleman (Love) who owns this business resets all the negativity against declining customer service--providing a stellar experience that tops all others. If brick and mortar stores could pivot--then reinvent themselves to centralize around integrity and compassion like Love, you'd see a market-take-back develop against the online conglomerates. Hey Evil Corp! We're looking at you and your online sales!! Elliot is coming for yah! Ha! His prices are going to be difficult to beat, I guarantee that. It was only $300 for a custom fireplace mount on our LG OLED and Sony sound bar. Best Buy and two other mounting companies were $300+ just for the standard fireplace mount. No amount of fresh pine nuts would convince a squirrel to pay that ! So, give yourself a break and give him a jingle from your iPhone or Android--then sit back and let him do his thing. Heck--grab a tasty beverage and have a convo with him! Love (his name) is simply the best, and supporting a small business is how we (as 'Mericans) can bolster the economy in our great state of Texas! 4/15/17 Had Love come back out for an outdoor TV mount set up. It looks great and we couldn't be happier. Always a pleasure to have his expertise.

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

Bennie is very responsive and easy to work with and his work is s great value. He did a great job…read moreinstalling our new tv with a full motion mount on the patio and made sure it was plugged in, connected to the internet and working before he left. Highly recommend and will use his services in the future!

Bennie is a pro's pro. He came out within 24 hours and wall-mounted 75" and 65" inch TVs at a very…read morereasonable price. Friendy demeanor and very detailed - the type that will sit there with you for several minutes as you try to perfect exactly where you want the TV to hang. He also assists with hiding cables and can even add an outlet behind the TV if necessary. I'm having him out again for two additional TVs and Ring/Eufy security camera installation. I just bought a new house and navigating professionals is not easy. No need to overthink TV/tech install though - call Bennie and move on to your next project.

Do NOT use this business! We bought an outside tv, had them mount it for us and purchased a…read morewarranty. Not only that, but we had a speaker system put in for our home. We spent LOTS of money with them! Also a master bedroom tv and warranty When our outside tv went out, no replacement! NO NOTHING!!! Worst customer service ever!! Don't be scammed by this company! They happily take your money, but no customer service in return!!! If I could give them a 0 rating I would!

We had purchased over 60k equipments for our media room and living room from them, their installer…read morecracked the stone on our fireplace wall whileinstalling the TV mount. It took the installer over an hour to drill 2 holes for the TV mount. He couldn't drill the hole successfully and ending up buying a new drill from Home Depot. The installer went ahead to drill on the stone without even asking the type of stone. Yes, they did take the picture after installation without any damage. But next day the contractor that I hired to work on my house saw the crack. I immediately informed the sales rep that we had been working on our purchases and the first response was did we do any work on the fireplace wall after the TV was installed and we told him we didn't. He said there was no crack on the wall after installation but I explained to him that the stone probably fractured when they drilled and didn't show the crack yet. After we agreed that to have their technician to come out to take the TV down to assess if there is any further damage on the stone. On the day that technician came out to take the TV down, he agreed that their technician cracked the stone by not properly drilling while video taping to report the instance and assessment. One of that things that he pointed out was the crack was started from one hole to the other hole that was drilled. Few weeks later, we received an email from them that they are not responsible for the damage and offering us a $100 gift card as we are valuable customer. That really pissed us off. Then, we reached out to the sales rep to dispute and response was nothing that they can do about it. Then, we requested them coming to look at the damage themselves and got no response. Finally, we escalated and got in a call with the owner, sales rep & tech team manager. Owner is trying to blame on the quality of the stone without even knowing the type of stone and claiming that he owns a flooring installation company. Then, we asked whether their technicians are certified to drill any type of stone but the answer was their technicians are only certified by their own team manager. I suggested to have 3rd party to investigate and determine the cause but the owner didn't buy it, I requested both the owner and the sales rep to come out look at the damage but no response. After that call, they asked questions that related to the stone installation method and details which I had received from the stone installation company and also provided the quotation for the repair. I haven't received any response after info was provided for over a month. To sum it up, pricing, service and quality is secondary to me and the most important thing is honesty and accepting the fault.

I was in the market for my 3rd or 4th security system switch up, and decided to go with Aegis, as…read moreI've seen many of my neighbors and several friends have used them. I had a pretty large and difficult Elk system, which was previously Honeywell, that I needed completely removed and replaced with a specific system I had done my research on. From the start Aegis was very helpful and open to whatever type and brand of system I wanted to install. The job was a long one.. they had to start with figuring out what wires were for what zones, because nothing was labeled. I live in a 100 year old home, and that is always an added joy to deal with when it comes to crawling beneath, or getting thru plaster walls and ceilings, but the Aegis guys never complained. They came back day after day, week after week until the new system was up and running! They had to remove the old panel, label each wire for all of my 75(ish) zones, move the location of the new panel, test signal strengths(since my plaster walls can be an issue at times), and add repeaters where necessary. They even came back after all was said and done to make sure every zone was labeled to my liking, and to make sure they had not missed anything! Although the job was probably more effort than the cost, they still did the whole thing with never even telling me something couldn't be done, or I'd be charged extra. I def. Would recommend Aegis Systems to anybody In the Dallas area looking for a great Security company! Update: Have been waiting for weeks to have the security panel moved over 1-2ft for an extension project currently underway on my home. Come to find they didn't show today because they decided to hold appt hostage, for $1100 that was due. This additional balance was for several service calls, that I wanted to make sure were warranted since they were calls to finish, or fix things that weren't completed with the system install. Didn't think it was fair to charge me for several "service calls" when it was trips to get the system up and running smoothly. Thought the 18k I had spent already warranted a complete system with no low battery alarms for several glass breaks setting the alarm off continually at 2am... waiting for the owner to call me to see how we remedy this issue.

Aegis it's not so big that you're just one of the millions of customers, but not too small either…read more They do excellent installations. Their pre-wiring work is top notch. Aegis did the pre-wire for our new house. All of our smoke detectors are powered from the alarm panel, very convenient, eliminates the need to be replacing smoke detector batteries that usually will start beeping between 3 and 4 AM, when the 9 V battery goes low. They also made sure we had an alarm panel where any zone bypassed will stay bypassed. A cheaper alarm system will require you to bypass a zone EVERY time you arm the system, (what a hassle). Their technicians know there trade well. Aegis also does our monitoring. Very responsive and professional.

Optima mounted my TV, did some remodeling to remove a built-in so the TV could be mounted,…read more converted the built-in space to become part of a closet in an adjacent room, installed Lutron Caseta switches, and ran Ethernet through my house. They were super knowledgeable, available, friendly, and I know that if anything goes wrong they'll figure it out and take care of it. Highly recommend.

Excellent initial service and attention to detail…read more On-site installer really knew his stuff!

Very impressed with Foresight Security. Speed, professionalism, ease of install/use. I couldn't be…read moreany happier with a security company. Thanks foresight security!

Great service! They installed my security cameras for a very reasonable price. The job wasn't easy…read moresince this was a two story house and they had to run cables through the attic. I highly recommend them!