Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

Cedar Falls iowa , CPR. At first was excited my phone was fixed and working again. Screen and…read morebattery replaced. THEN , IT HAPPENED. Not much after it stopped working , took it back. They fixed it again saying the battery came disconnected. Ok , fixed. Then it kept coming disconnected several times after , now ive had this phone for years been dropped from short and long distance several times never broke the screen nor did the "BATTERY" EVER come loose or "DISCONNECTED" , yet some how the battery keeps disconnecting WITHOUT being dropped. So i told them if you have to SUPERGLUE the battery in i dont want it to "DISCONNECT" ever again from the SLIGHTEST movement. Non the less this was the like 5th time in for the same exact issue they said it was good this time and next time id be charged i said ok hope y'all SUPERGLUED it they said they got it good this time. Ok. Lone behold ONE HOUR after the Daumn thing went again when just picking it up out of my council!!!! REALLY??? Had to go buy a new one that i couldnt afford being on FIXED income after paying over $100 to "fix/replace" battery and screen that at SLIGHTEST touch goes dead. Was willing to give highest rating at first for fast repair and glad to have my phone back with great service till the same issue kept reoccurring over n over. Now i give a NEGATIVE 5* and will get service done elsewhere. Hope others have better service than i got at CPR in Cedar Falls, iowa.

I recently had the screen on my i-phone with shattered cracks throughout. I was referred to this…read morelocation that they could fix it. I was like, yeah, sure! Well, slap me silly. Tim the owner was able to replace the screen just like new and fully functional. I'm still impressed. He's very particular of doing a good job and if can't fix it he'll let you know, but I would say his success rate is quite high and wouldn't not hesitate one second to recommend him and this location.

From the owner: At Electronics Repair, quality is number one. Our parts and labor are backed by a Lifetime…read moreWarranty*. We repair all makes and models of phones and tablets. We also do micro soldering repairs, recover software and data, sell accessories and devices we refurbish.

Rundaq is first class in customer service. I broke my screen (for the third time) and went to…read moreRundaq. I had seen their advertising and knew they had a reputation for fair treatment and fast turnaround. Both were true. My phone took less than an hour to repair, but since my home button was damaged they gave me a refurbished phone at no charge. Since it was going to take a while to populate my apps, one of the owners offered to bring it to my place of business when it was ready to be sure I was satisfied. I was! What a great experience!

From the owner: We offer the lowest prices in Sioux Falls. Guaranteed.read more

I called 7 times, 3 of the calls were a pick up and a hang up. When I did get a man on the call, he…read morehad little interest in helping me. I had just told him I was out of the country and his response was: come into the store. I decided then to switch services. I don't know what his problem was, don't care. Rude behavior will not be tolerated.

Great looking store and even better employees. The young lady that helped me (Paige I think) was…read morevery professional and helpful. Answered every question I had easily and with a smile on her face. Much better service than the average phone shop.

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

The customer service at 41st and S Westport store was amazing. I had bought a new phone online,…read morecame in the mail, took the phone into multiple stores. Entered 41st and Western for some help to activate my phone, couldn't help me, 41st and Kiwanis, couldn't help me, 41st and W Empire (Main store & Managers) couldn't help me, at this point I was getting frustrated with Verizon, they redirected me to go to ANOTHER store... found the last store on the street and praise to the people working 6/5/24. 41st and S Westport! I have to give it to them. New lady and New guy with experienced manager. They all did their part in helping me activate my new phone! $1500 phone at that. I had told them my experience with the other stores. They were very unhappy, especially at the "main store." Again let me state this.. NEW EMPLOYEE'S. This Lady helped me the best she possibly could. She got me as far as customer service on the phone, Which the guy made us call Emergency SOS!! Very unprofessional. Hung up on him and started over. So new customer service lady answers, We had to tell her what happened with the last guy on the phone because he got us nowhere. She got us right to the point, activated my phone! Again praise to the New lady at 41st and S Westport. She did an amazing job! Helped me with ease and got me out of the store with a smile! Great service from those 3! I will definitely return. If I were able to rate the other stores would give them negative rating with a waste of my time. Thank you!

DeAndre was spectacular! He helped me with all my questions and made my phone transfer super easy…read more Give him a raise!

Went in store for something else while killing time, and they sold me a glass phone screen…read moreprotector that had a warranty to back it. Had to have screen protector replaced in a matter of months and then the next screen protector didn't last even quite as long. Which the glass from the protector coming off cut me and dropped phone, which shattered phone screen. Store employee only said that I'm insured only for so many (2-3) replacement screens, and not for damages. Had store owner call me and say the same condescending thing, when it was a faulty product if not applied right for it to not last as long as it did for either amount of time. I said that they should at least fixed the phone and the owner said that they see no reason why they should bc it is not their problem anymore. Who says that right away without hearing everything right out the gate?!?

Well, first of all, I went in for a battery replacement on my iPhone XS. It got replaced and I was…read moreupsold on a screen protector. I got it, of course, to help support their business. I was told about a battery message warning me the phone wouldn't recognize the non-Apple battery and the message would go away... eventually. Well. I still can't check my battery health and the message is still on my phone. I've been trying to contact Will, I'm assuming the owner, and was told a short time after contacting him that we'd figure out what the problem was and get it taken care of. Every text I've sent has been ignored and my matter still hasn't been resolved. And the very reason I replaced the battery in the first place is still happening, only worse - an overheating phone. Be careful doing business with these guys. I got burned.

They messed up all of our phone lines. Literally just needed to add a line to our family plan. Was…read moresupposed to be easy but both the staff and management over complicated things. They messed everything up and charged us when they should have refunded us. Couldn't get the basics right at all.

Had to add a phone line for my daughter who wanted to keep her previous number and was with a…read morecompetitor. The timing was horrible, the system went down, the competitor complicated things as well as she had problems accessing her previous account. Kyler steered through the whole situation with ease and managed to reduce any stress we had. He was knowledgeable, professional and explained us through the whole ordeal. He managed to change a frustrating experience into a positive one. I left happy and glad I met such a fine young man. Thank you