This business is one of the best businesses I have ever experienced. The professionalism, the…read morecourtesy, the cost-effectiveness.\n And the total experience was definitely a 10 If you need a phone repaired, Android or apple, use this small local company don't buy a brand new phone, get yours repaired. And if you are looking for a phone , they could accommodate that also I highly recommend this company

These guys are absolutely amazing. They're professional, fast, know what they are doing, friendly…read moreand absolutely amazing. Twice now my daughter needed help with her phone and twice they have gotten us in and out within half an hour. They got us the quote we needed for the insurance company, gave us a reasonable price, and were extremely reasonable. They were professional and knew what they were doing. I highly recommend them!!!

Well, the owner saved this review. Hahaha. Seriously, though…read more I broke the screen on my cell phone (HTC HD2). T-Mobile referred me to these guys to have it repaired. I did some calling around first and these guys sounded reasonable so I ordered the part. I was told 7-10 days. After I put down the deposit, one of the gals called me back to say the repair was more complex and the price was different. Hmmm. I HATE that. I also HATE the fact that I had to re-negotiate the terms thru her as she checked back and forth with her manager. Obviously, she had no authority, and even less knowledge. After I got all that squared away... I waited ... and waited. After two weeks I called, "oh, I can't find you in the system, lemme call you back". ... of course no callback, so I went in. YES! The part is in, but the tech isn't. So I came back Tuesday when the tech was supposed to be in. When I came back... "Oops, that part's not for you. We never ordered your part". WTF!?! Ok, so here's the part your wondering ... why is this a 4 star review? Here's the point that I met the owner. Finally, I talked with 'the man'. He apologized and offered a refund, but he also got on the phone after scolding his employees and hustled up the parts. Honestly, I just wanted my damn phone fixed, so after re-negotiating the price (again... down this time). He promised to get the part in and offered to fix my phone tomorrow (on his day off) and gave me his personal cell number. Now, I'll tell you something... I fully realize that hourly employees aren't a great reflection on your business. I'll admit some of mine are not too bright either, so I appreciate him stepping in and taking charge. One thing I would NEVER do, is give a customer my personal cell number. That is above and beyond service in my book. The next day, I dropped off my phone and he gave me a loaner phone. He called me in 2 hours after it was fixed. He had to replace a little more than he first quoted, but he honored the price he gave me. Finally, someone who gives a shit and I appreciate that 100%. My phone is like new. If he were my only contact with this company, this would be an easy 5 star review. If his employees remained my only contact with this company... (well, you can guess what I think on most of them) it would have been a 1 star.

Off point but the ladies that work here are gorgeous! I went in cause I was having problems with…read morethe keyboard of my phone, and there was some dirt and stuff in the keyboard (I bought a used blackberry) and obviously someone spilled some soda or something on it. So the owner cracked it open, looked at it, charged me 20$ for looking at it... something I could of done if I had needle nose pliers or a proper sized screw driver. And she tried to tell me that there was a water mark in there that had been activated (below where the track ball sits). The goofy thing is the water mark on my black berry was under the battery. I can't say for sure but I think that cute store owner drew on the insides of my phone. Considering there are only 2 authorized cricket dealers who offer repairs, and phone flashing (that I know of / are easy to find/ come up on google search). If the owner at this location practiced good business they could potentially make bank. I was talking to the owner of the other store I went to they said their store gets a TON of business from my area. I would of been throwing these beautiful ladies cards to everyone I know if the owner didn't try to pull some shady stuff on me.

Muy buen servisio Grasias Carlos por el soporte k me dio estoy muy agradesido la atension estubo de…read morelo mejor

The customer service and service I experienced was absolutely TERRIBLE. First off the first time I…read morewent to get my phone the screen was "defective" and they needed my phone for another hour. No problem, gave them another hour... when I came back to pick up my phone all was good screen was fixed so I went to open my phone and the first app that pops up was my Venmo. These mother f'ers where on MY VENMO, my Facebook, Instagram, my messages, shopping apps, snapchat, pictures, and so on and so forth WTF?! and then when I confronted the "manager" Angel about it he said I have no clue we didn't do that Mike didn't go on your apps it was just me and him working on it and couldn't look at my face while denying his and his coworkers actions of going through my personal things and my Venmo account. Fucking creeps. I will be taking them to court is ANYTHING of mine is changed or sent out. DO NOT USE THIS PLACE I REPEAT DO NOT USE THIS PLACE

He was able to do my phone and laptop at a more affordable price and quick turn around.read more

I feel like they were biting off more than they can chew. I put my laptop in the shop about 2-3…read moremonths ago and there were multiple delays due to them getting the wrong screen. On top of that they tried using a third party company to fix it behind my back and eventually I got it back in the same condition because of the delays and lack of communication. In the same period of time I got my IPhone 12 fixed as well, it took about 4-5 days but recently I dropped it and I noticed the back of my phone cracked and glass was coming out. Originally it had fiber glass panel so it's barely possible for the glass to come out so I realized they put a regular glass back panel which is a way cheaper material then the actually iPhone quality material. it's my fault for coming here.

I brought in my dead cellphone. They held it for diagnosis and found my problem, did the repairs…read morewithin hours. Great service, reasonable price - recommended.

Do not bring any kind of apple product here what so ever. I brought my apple phone here because of…read moreT-Mobile insurance, and needed the glass on the back repaired. Based on apple's policy for anywhere that fixes a phone it needs to be up to their standards. This means they cannot close a phone without fixing everything within it until it is at a tradable condition. Within my phone the heat sensors were broken and once the new glass was on the phone was stuck in a loop of turning off and on, directly caused by the repair. They did not follow apple's standards policy and because of that now no where can fix the phone and they refuse to own up to their mistakes. Once confronted with this the people were very rude and refused to do anything about. Which both T-Mobile and Apple individually said they are at fault and need to fix it or give a replacement device. Which they refuse to do. They refuse to follow the products company's policy hurting customers, and putting them in a limbo where no where can fix the product.

This place understands and exemplifies outstanding customer service. I was having a mild nuclear…read moremeltdown because my 2 year old phone started acting up. I was terrified the battery needed to be replaced and I had no money to do that. I walked in to a cool and calm person who first plugged in my phone and it started charging (which was the initial major problem.) Turns out after about 20 minutes, the phone was charging fine and it appeared my charging cord had gone bad. After doing a precise diagnosis of my problem and ensuring nothing else was wrong, this kind gentleman would not accept a penny for his assistance, despite my insistence. If you have an issue with your cell phone, this is definitely the place to take it.

They did a terrific job replacing my smashed iPhone screen, quickly and at a good price, even…read morethough it's an older model. Seems like a family run place. The customer service was great.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend