This is my vet. Dr. Marrone is very interested in serving your pet with honest consults to help…read moreyour pet. We moved to Seattle 5 years ago and haven't been satisfied with the total care of our dogs. We also were constantly referred to specialists, because the vet there does only basic care. So now we drive back to Winthrop for our Dogs care. I'd rather drive there for shots teeth cleaning and other services than spend 500. - 1000. On vet services because it's Seattle and they can charge more. Our Bassett Hound loves him too.

While on a hike during our a recent vacation in Winthrop, another dog charged and bit our dog,…read moreleaving a considerable gash. We called these wonderful folks and they were able to squeeze us in immediately between other procedures they had scheduled for that day. They stitched up our pup in no time and sent us home with all the medicine. They couldn't have been nicer about the whole thing! Thanks to them, what was otherwise a jarring experience ended on a good note.

Okanagan Vet Clinic: Dr. Rust is superb veterinarian, cares…read moredeeply about your pet like it is her own, and is willing to explain/educate you about your pet. While outside doing chores, my dog was shot with a gun! It happened in the evening (it was just getting dusky out side). I called the emergency number, and lucky for me, Dr. Rust was on-call that evening. I had difficulty getting my dog's bleeding to stop. Dr. Rust gave me instructions to care for my dog until I could get to the clinic. I live approx 1.5 hours away from the clinic but I felt like Dr. Rust was right by my dog's side the entire time. Dr. Rust has the experience to care for animals in critical emergent situations (with successful outcomes) and to manage your pets health overall health (vaccinations, wellness checks)‍‍‍

My dog wasn't acting right Friday night, so Saturday morning I rushed her down to possibly the only…read moreopen vet clinic in the county. Never having been here before my first impression was that it was a very tidy, well kept, spacious clinic. We showed up with no appointment but the staff worked us in and we were seen immediately. It turned out that my girl had a serious infection raging inside her and needed hospitalization. After meeting Fallon and hearing her plan of action and going over our options I had no doubt that she would be well cared for and that Miley would have her best chance if she stayed with Fallon, as opposed to us trying to treat her at home. Unfortunately my girl didn't make it through the night but I really can't thank Fallon enough for sacrificing her weekend to care for my baby. We received regular updates on her condition and i truly feel that Fallon did all she could for Miley with the resources available to her. Her care, compassion, and professionalism to Miley, myself, and my husband will forever be appreciated.

My experience with Dr. Terry and her staff could not have been better. My doodle needed a small…read moreprocedure. They put me at ease by answering my questions and listening to my concerns. Timely, kind and gentle to my doodle with reasonable pricing. Would definitely recommend.

I was staying in my RV in Twisp in 2008, and my cat had urinary problems. Dr. Terri (small animal)…read morewas not available at the time, so Dr. Dan stabilized my cat enough that I could get him home for necessary surgery. Their prices were reasonable, even though I got charged a weekend (it was a SUNDAY) emergency fee. Since they deal with horses, they have a HUGE parking area, big enough to park your RV there if you are not towing a car. I was so grateful for the weekend work and the reasonable fees, that I gave them a donation to their "indigent pet owners" fund.

Very nice people and good with animals, prices are reasonable.read more

prejudiced and judgmental, poor communication skills, and unprofessional at times. Last winter, I…read morehad a farm call scheduled, that morning I got a call that an emergency visit had to be seen, and he would be a few minutes later than scheduled. I had already been out in zero weather for almost half an hour and needed to go inside for the bathroom. He came while I was inside. I saw there was a text on my phone, saying "He was here, rang the doorbell, but no one answered, so he left." Problem: I don't have a doorbell. He came into the porch to knock or even knock on the storm door (my 4 dogs would have gone ballistic, letting me know. I called him and was spoken to with such anger and contempt, informing me that he couldn't come back (he'd literally been gone 3 minutes) and wasn't coming back my way later. I asked if I would be billed for the farm call, and he said, "he would see about that". Well, apparently, his way of handling it was to decide not to serve my horse ever. Because I called for a farm call for my sick horse, and he refused and even wouldn't do a haul-in appointment for me. Hurt my horses, and you are out of my world. I've given him plenty of my dog business and even worked with him on a rescue dog issue, and I was very impressed with his care. But I'm done now, no room for petty, immature behavior. I would have paid the 80 bucks for a missed farm call even though it wasn't 100% my fault (70+ year old bladder) but then he might have still treated me like he did....

I brought my border collie in to have her canine tooth that was infected pulled. Dr Ames said he…read morecould do it. When I picked her up he didn't remove her tooth said it was old injury and shrugged his shoulders. Instead he pulled a little tooth in front that wasn't infected and sent me home with antibiotics. Charged me $433. Now off to another vet to get job done

I was on vacation in Chelan when my dog started limping and licking his paws. After a few days of…read morethis, I decided to not wait until I was back on the west side. I'm so glad I didn't wait because Dr Shelton and the folks at the Lake Chelan Veterinary Hospital are above and beyond... 1) Dr Shelton is everything you'd want in a Vet (and much more): attentive, kind, knowledgeable, and conscientious of pet owners' finances. He completely put my (normally grumpy) pup at ease. He took more time that I expected to make sure I understood and was satisfied with my pup's health and any next steps. 2) They are convenient: I got an appointment the same day I called. 3) It was clear Dr Shelton builds rapport with his customers: everyone coming and going seemed to have some kind of 'hello' or positive interaction with him. I highly recommend this practice. I'd take my dog back to Dr Shelton in heart beat.

I can't say enough awesome things about this clinic. Dr. Shelton is exceptionally compassionate and…read morecaring. He came highly recommended to me by my vet in Issaquah, Wash., when we moved to Chelan last year. Dr. Shelton listened carefully and thoughtfully to me, the customer, and in fact asked specifically how much treatment I really wanted for my geriatric 19-year old kitty when I brought him in before proceeding with any tests or examinations. He explained things thoroughly and respectfully and offered several treatment options for his condition. His goal and mine were to make my kitty as comfortable as possible until he was ready to go. The staff at this clinic are the cream of the crop. They truly love animals. They are caring, kind and thorough. They called regularly to check on my kitty's progress and offered to be available if I needed them in an emergency. I would highly recommend this clinic and this staff of professionals.

I really like the veterinarian at Lakeland veterinary clinic. We were on vacation in Manson &…read moreneeded to have our dogs seen by vet because Ellie's skin was so itchy & she continued to scratch. They were able to get her a cytopoint shot and it gave her some relief.

We finally had to say goodbye to an ailing 16 year old cat of ours named Katie. Such a…read morecompassionate veterinary clinic. We reached out to the vet in Chelan that had seen our cat before. Their response? The Chelan veterinary clinic was more concerned about themselves; a weak dying 16 year old cat was a rabies threat. We would have to go elsewhere. Shame on them. Dr. Kathy and Heather Vet Tech were awesome. Katie is at peace. Thank God. They sent us a card. Blessings.

Great knowledgeable Vet! Kind and very smart. I wouldn't definitely choose her! And her staff is…read morejust as amazing as she is!

We've been seeing Dr Fehr for probably 8 or 9 years. Always efficient, kind and in emergencies…read morehelps. The staff is as wonderful. We have a pup that requires a bit more TLC due to Addison's and the team provides excellent care and info. Never a moment when we've felt like the cost of care has been high for the great services provided.

Boarded my cat for 2 nights. Morning staff nice however late afternoon front desk staff very rude…read more Not sure how the facility boards cats but mine seemed afraid and skittish and would not come out from under bed for two days. Beware of extra fees etc...

We do some dog rescue as well as have a number of our own dogs and we are so grateful to have…read moreDenise and her amazing staff for our vet care. Denise's extensive experience is unbelievable and she has diagnosed some conditions that baffled other vets. We recently pulled two English Setters out of a horrific hoarding situation who were close to death and Denise not only diagnosed a number of unusual medical issues and successfully treated same, she did so at a very reasonable cost and worked us in so we didn't have to wait for medical treatment. Quite simply, Denise is a rare and wonderfully skilled veterinarian whom we have challenged over the years with some difficult cases and have always been so thankful that she is our vet. (We drive an hour and 40 minutes to see her, which tells you something!)