The best installation service ever. Extremely neat, clean and professional. Ask for Frank to do…read moreyour install and you will be very happy.

I highly recommend this company--everyone from the sales rep (John) to the office staff and…read moreinstallation team are fantastic! Their prices are very fair as well. We got three quotes and their quote was not the lowest, but we appreciated their attention to detail and how they stand by their work, so we were fine with paying a bit more. Last year they installed a sliding glass door for us and this April they came back out and replaced all of our single pane windows with double pane windows. The installation crew was amazing. They took their time and paid attention to detail. They also did a fantastic job of vacuuming everything up afterwards. Thank you to Romano, Alex, Philippe and Guilherme for an outstanding and professional installation!

Reached out through Yelp and got a quick response with quotes. The technician was very…read moreprofessional. He came promptly at appointment time and did an amazing job on the screens in a very little time. Repaired 3 panels in under 30 minutes. And the best price overall. Would definitely recommend this company to anyone. 10 stars service.

Great company.. from appointment to installation they were professional and arrived on time to…read morecomplete the job...friendly and courteous guys too. Screens look great!

I had three companies come out to give me an estimate to repair some sliders in my home. Of all…read morethree, H&W was the best price, best communication and most authentic. They did warn me that it would take some time to get the work done as they are not a big company and they don't job work out. I was happy to wait as the issue was purely aesthetic, not functionality. They did the work today and I was very impressed. Highly recommend this family owned company!

Didn't return call For 4 days. I called again and Amy who answered previously had a horrible…read moreattitude and kept talking over me and did not go well and she hung up on me. Sounded like they have no one to do caulking. Amy needs a different job.

Really happy we decided to go with Central Florida Windows and Doors. They helped replace all of…read moreour windows couple of years ago. We worked with Tim back then who has been very helpful from initially quoting us to personally installing the new windows and door to our home. Along with great customer service, the price that was quoted to us worked perfectly in our budget. Recently, we had to contact them for assistance with repairing a window that a neighbor had damaged. Tim personally worked with us to order the replacement parts and install them good as new. Very happy that I've been able to rely on them now and in the future if anything else happens to our windows.

The team was amazing to work with. From the initial visit, measurement, and permitting to…read moreinstallation. I had a couple of tricky windows for which Tim provided solid options. Pricing was very reasonable. Tim and his team were great to work with and did an amazing job on the installation. Installers are super professional and personable. Worked efficiently and left the area clean after installation. I was a repeat customer and highly recommend them. Love the new windows!

I had all new top-of-line, double paned, and insulated windows installed in 2012. You know, the…read moregood ones that are eligible for a tax credit if you remember to fill out the paperwork in time. (Oh, well....) Anyway, fast forward to 2017 and as luck would have it: Boom! A BB gun bullet hole right in the front -- next to my front door! (Geez!) Obviously the work of a very teen-agery boy, the bullet only damaged the outside pane of glass. It wasn't causing any problems to my home---except for the fact that it was a HUGE EYE SORE that I had to look at for the next TWO YEARS!! That's right. I started shopping for a professional to come and give me an honest quote in 2017. But, like they say; I guess good things come to those who wait because my diligence finally paid off in September 2019. Baldwin windows. Stop looking. Stop shopping. Stop filling out bogus forms online that lead to no more than endless spam and "unknown" phone calls. Just call Tim and he'll set you up and make it easy. I only wish someone had told ME this in 2017! Julie Pickar Luhring

Where everyone else wanted to replace my window at almost $700, this company simply replaced the…read moreballast at a third of the price. Professional and reliable.

I recently ordered windows and sliding door from Eco Glass manufactury at Longwood. I was impressed…read moreby the quality of product when I saw samples in their showroom. The whole process was very smooth and fast. Nice people, easy to work with. Windows came in time, excellent quality product, I did installation myself and the installation process couldn't gone smoother, Thank you, Eco Glass for beatifull product!

Stay away - F rating from BBB, poor installation quality, no customer service. we had continuous…read moreleaks a couple years later. Could not get any timely response. had to call outside companies to come in and fix outside the house and insde from the leaks. In the end we tore out this junk window and called a reputable company. Upon removal we found MORE water intrusion damage that we didnt see in areas that shouldnt have. areas that we never saw leaks.

Used FD 2 times - once for 6 custom windows and a door and another for 2 custom sliding doors and…read morefrench doors. Service and installation was pain free. Strongly recommend their service.

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

They didn't reply to my request for Quote and provide specifics of my screening project. Waited…read moreover 72 business hours for a response.

Very fast response on providing a quote and doing the work. My screen porch is now usable again!…read moreThe owner Nick is a very personable and professional. Reasonable price.