After a long year of searching for the right glass / mirror company to replace an odd shaped…read morebuilder mirror, we found Glass Guru. Out of at least 20 companies we reached out to, they were the only company that would come on site and evaluate the project. I set up an appointment with Marcos, the owner, and he was so nice, helpful and had excellent advice. He took the time to help construct a solution that would stand the test of time and had a low failure rate. This made me realize that the other contractors would have failed in installing this massive mirror (almost 9'x5'). We had a few blips along the way and he had to install 2 mirrors and had ordered another one due to manufacturer's defects. This was devastating to both of our timelines but the team - Marcos, Josh and Diane - were so professional and reassuring about it all. They knew this would be completed at 100% of our expectations and nothing less. They must have come here half a dozen times to quell any concerns. And, Diane was so nice over the phone. We worked a lot with Josh for the follow up appointments and he is a perfectionist. He made sure the wall was ready for the initial and follow up installs as when you take a mirror down, it can be messy and can also rip down part of the wall too. We also had a 3D bump out which made it more challenging. He and his counterpart measured everything over and over and took his time installing. We are thrilled with the end result. They knew they could do this and they certainly did. They are not the cheapest but they are the most thorough and make sure the project is done to satisfaction. Whether you have an easy project or a tough one, this is the company I'd absolutely trust and recommend.

I recently had The Glass Guru of SE Orlando replace three insulated glass panels across two windows…read moreand one double door in my home. The entire process was seamless and stress-free. Josh, the installer, did an outstanding job, he arrived on time, worked efficiently, kept everything clean, and ensured perfect fits with no issues. The new panels (replaced the foggy panels) look great. Excellent communication, fair pricing, and top-notch craftsmanship.

Called to get the glass in one of my windows replaced. Great service, good price, and response…read moretime! Exactly what I asked for.

We needed a window repair asap and several other companies quoted us 3 times what Poinciana Window…read moreand Glass Repair quoted. They called me and came out to repair the window same day and they were done in 5 minutes. Exceptional customer service, professionalism and efficiency. I highly recommend them for any window needs.

Did a great job on my sliding glass door repair. Replaced the rollers quickly and efficiently. Came…read moreon a Sunday. We're very responsive.

Quick reply with a fast quote and great price,. Came out within a couple of days and made my…read moresliding patio door worked like new. Highly recommend and will share with all my family and friends.

I had all new top-of-line, double paned, and insulated windows installed in 2012. You know, the…read moregood ones that are eligible for a tax credit if you remember to fill out the paperwork in time. (Oh, well....) Anyway, fast forward to 2017 and as luck would have it: Boom! A BB gun bullet hole right in the front -- next to my front door! (Geez!) Obviously the work of a very teen-agery boy, the bullet only damaged the outside pane of glass. It wasn't causing any problems to my home---except for the fact that it was a HUGE EYE SORE that I had to look at for the next TWO YEARS!! That's right. I started shopping for a professional to come and give me an honest quote in 2017. But, like they say; I guess good things come to those who wait because my diligence finally paid off in September 2019. Baldwin windows. Stop looking. Stop shopping. Stop filling out bogus forms online that lead to no more than endless spam and "unknown" phone calls. Just call Tim and he'll set you up and make it easy. I only wish someone had told ME this in 2017! Julie Pickar Luhring

Where everyone else wanted to replace my window at almost $700, this company simply replaced the…read moreballast at a third of the price. Professional and reliable.

I had them replace 3 windows in my home. The replacements match the surrounding windows perfectly…read more Prices were very competitive. Installation was on time.

Called for a quote for a small rock chip in windshield. They advertise they do this. Gentleman on…read morephone said about 80% are not repairable. That is a horrible % of success for someone who claims they do this.

I've been coming here for years for my misc. glass and mirror needs and it's always a great…read moreexperience. It's hidden downtown behind some buildings but there is designated customer parking for ppl coming in and out. There is a bay door next to the office where a ring goes off when someone walks in and then someone comes and greets you. You can call as well but I've gone in typically for framing work with my frames. They are already knowledgeable of thickness or smoothing edges if you tell them what you need the piece(s) and can give recommendations. They give you a call when your order is ready and pending what you need it doesn't typically take long. Super friendly staff, great customer service! It's personable and you can tell they care about their work.

5 Stars for a mirror and glass shop that is remarkably quick and remarkably personable!…read more My partner called to get an estimate on installing a mirror in a large wooden frame we have. The woman on the phone was courteous and gave him an estimate. First off- We went in on a Friday to drop the frame off and they called us with it fully ready first thing on Monday morning. That's incredible! We were thrilled with the quick turnaround. Secondly- This frame is one made and carved by my great grandfather and hols incredible sentimental value. It is also quite delicate due to the intricate carvings. They were attentive when we let them know to please handle it gently and with care and it was returned to us in the same condition as when we left it. A+ for that! Lastly- the customer service was excellent. Randy was there when we arrived to pick it up and he was not only so helpful in getting the large (and heavy) mirror into the back of our car, but he also asked us about the frame and commented on the craftsmanship. When he heard it was made by my great grandfather, he showed me some really cool features in the wood on the back that I wouldn't have noticed. He said he is a bit of a woodworker himself, so he really appreciated the piece and I have to say- it made my day! I shared the info he gave me with me family and it was just really special to know a bit more about my great grandfather's process and precision. Thank you, Randy! COVID note: They have a lobby area but have a sign asking you to go right in through the open garage doors to the shop so as to keep you from being in a small enclosed lobby during these crazy times. I appreciated that! (Plus, there's a happy little shop cat that was very friendly!)

I've tried working with Frank . he's knowledge in glass and mirrors . Not a good boss . I have over…read more30 years doing windows and doors and construction , So I do know a bunch of stuff . He call everyone that works for him stupid . if you can get him to answer your call or show up good luck . takes him months to get to your job . I would suggest a different company if you need the job done quickly .

5 Stars for great follow-up with quotes and a job well-done…read more I needed a half glass wall for my shower, after having spent a month showering in the corner trying not to wet the floor. Could I have added a curtain temporarily? Yes. Would that have let me put this order and installation off for another few years? Surely. Frank answered our Request a Quote on Yelp with some great information. After that, we got a quote and were able to move forward. Frank came by to look at the shower and make his own measurements (a good thing, because ours were definitely off). He also made some suggestions- like raising the top of the glass higher. In hindsight, leaving it the way we had initially planned would have been a wet disaster, so I appreciated his expertise. Eventually, a final quote came our way. I'll admit that I missed the call and then never called Frank back, so I'm glad he had great follow-up to account for my forgetfulness! We scheduled installation as soon as the glass piece had arrived at his workshop and Frank and another gentleman came and had it installed in no time. He noticed a part of my shower wasn't caulked and even caulked it himself, though it wasn't necessary to the job. Really great service! In the end, we're very happy with the new shower glass and would recommend Frank to anyone in the future. Plus, I have a mirror I need fitted in a frame, so he'll be hearing back from me soon!

fair in price professional and honest very knowledgeable , and friendly thank you work done quick…read morecame asap.

From the owner: We specialize in replacing and fixing broken windows, glass, screens, sliding glass doors, and…read moremirrors for commercial and residential properties.