Don't buy anything with a gas motor from them. I purchased craftsman weed eater WS220 For $200…read moresomething last weekend 4-4-2026 I used it this weekend 4-10-2026 and it will not stay running at all. Called and was told they can look at it but not with any type of warranty. So all I can say is they lost a customer. Buyer beware, they will not back what they sell. They sure will charge you to fix a item they just sold you tho

Staff and store is amazing . It is an experience to go there. Plus they have a deli! It is very…read moreclean.

A small, hometown hardware store with just about everything you need. The staff is super helpful…read moreand very nice.

Ben Franklin was my favorite store as a child - it had a little of everything, and lots of craft…read morematerials. The one in my hometown closed years ago, and I was so shocked and excited to see this one! I just HAD to stop in. It was just like I remembered (though here, attached to an Ace Hardware), and I loved it. Lots of neat craft supplies including model car kits, and prices are pretty good. This shop looked well-taken care of, and the staff on the hardware side helped us locate something we needed to grab there. It's not Michaels, Hobby Lobby, Target, or Wal-mart, and in various ways I appreciate that. It's simple but has most things you need (outside of groceries and new wardrobe).

Nice store with a good selection of products. Staff has always been helpful and most prices are as…read moregood or lower than the orange store. Locally owned store. I like buying from small business in my own community.

If ratings could go into the negative, my experience today would merit a review well into the…read morenegative. People at this location have rarely been courteous. Most are surly and curt. Customer Service is generally nonexistent. (We did encounter one nice employee on a previous occasion) Previously when my wife purchased items in the store that were on sale, she wanted more of the same thing and they weren't in stock. So she asked about ordering more online. The clerk nastily responded that she wouldn't be able to get them at the sale price. Which was fine, but there's no need to bark at us. Today my experience went even further south. I was there to pick up the items that had been ordered online. I waited for someone to help me. A man that looked like he just crawled out of bed and was wearing a faded True Value gray T-shirt from perhaps 20 years ago asked if he could help me. And it wasn't in the tone of, "welcome to True Value. What can I help you with?" It was in the tone of, "Let's get on with this so that I can get back to what I'm doing!" I told him that I had ordered some items online and I got an email from True Value saying that they are in and I'm here to pick them up. Just then I noticed my items on the floor. Which were not marked with my name or the fact that they were sold and paid for. I said, "Oh, here they are." And then in an intense and elevated voice Mr. True Value barked at me, "She'll have to check you out over there!!", gesturing to an open register where no one was. I said, "These are already paid for. I bought them online." To which he responded with an even louder and more sharp voice, "YEAH! But she STILL needs to check you out over THERE!!!! It was at this point that I said, "OK. But there's no reason to yell at me". And then I added, "I'm not your dog so please don't treat me like one." At the checkout, the girl had me sign a paper saying that I had received them, which was perfectly fine with me. The man that treated me this way it was a few feet away. As I signed the paper I asked the checkout girl motioning to the man who was rude, "What's his name?" She said, "Gary." I said, "and what's your manager's name?" "Gary. Same guy". I asked "Then who is your district manager?" Blank stare. "Gary's the owner." I was astonished that an owner would have a hateful attitude toward the customer. The clerk was if no further help, in part because the owner was a few feet away listening. I tried obtaining a national customer service phone number to report it but no joy yet. I'm going to use my contacts with a national supplier who deals wth the company to see if I can get anyone who gives a care. I certainly won't find it here. Meny's True Value was in Princeton for years before opening one in Jasper. I'm surprised they can stay in business with such a pervasive rude attitude toward the patrons without whom they would not have a job.

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

Fantastic hardware store. Great service. Knowable staff. I've been going sine 1973…read more On the *very* rare occasion that they don't have what I need in stock, they will order it. No questions asked.

Friendly and helpful staff. But the two employees at the checkout were not wearing mask.read more

I have enjoyed shopping at this store. Everyone is very helpful. One guy even let me borrow one of…read morehis crispers to crimp a drier exhaust pipe ! They had all of the bolts and screws I needed to replace some that I lost after moving my bed to a new house.

I am found here a few times a week. Santa Claus Hardware has almost always had what I've needed…read more Prices are a bit high on some things, but that's not necessarily a bad thing. I am happy to spend a little more in order to shop local. Give them a try as they'll likely be able to assist you. For our little town, they are great to have around. Plus, it's truly locally owned.

A standard hardware store with helpful staff who are eager to assist you find what you're looking…read morefor.

Bloomington Hardware is your family friendly community hardware store…read more I always go there to support their small, family-owned business first, and if they don't have what I need, then I'll search elsewhere. Their customer service is impeccable! As soon as I walk through their doors someone is ready to help me find what I need.

This store is very happy to take your cash money one day. However, the next day if you try to…read morereturn the unopened item because it's not what you need. Even with ​ receipt they tell you you can't get a ​refund. It was not a clearance item or anything just a regular item on the shelf. Ended up in a cursing and yelling match with the manager in the store. They made me get that way as that seemed to be the only way to ever get a refund out of this place without going to ​court. I do not recommend going to this store the manager was an ass. They ​ have lost thousands of dollars of future purchases from me because of this. They also basically demand your phone number when making a purchase so they can track your purchases and sell your information to online data brokers. I no longer give my phone number out to anyone. If you want your identity stolen and your information. Stored and sold. Shop this store. However, if you need to return something good luck buddy.

Not the friendliest people on the planet. I know I caught them off guard. I rolled in at 9:04pm…read morebecause the Yelp profile said they were open until 10:00pm. I said ok, I guess I am coming g back tomorrow to purchase what I want but can I at least take a quick look to make sure you have it so I do t waste a trip tomorrow? Their response was "we do t have time for you to do that." I know they want to get out of here and go home after a little g day at work but COME ON! Would it have killed them to let me look at something g for 5 minutes. I will be VERY UPSET when I come back tomorrow if I find they don't have what I am looking for.... When I could have simply identified tonight that there was no need to come back tomorrow. Oh yeah.... And someone needs to change their hours to a 9:00pm closing time!