My recent stay in Taunton was bittersweet, as I was in town for my brother's funeral. Having booked…read moreweeks in advance, my only request was for a quiet room. Unfortunately, I was assigned a room overlooking the parking lot dumpsters with a non-functional heater. Despite reporting the cold radiator, the staff simply told me to turn the dial up--which I had already done to no avail. The dining experience was also a letdown. While the presentation was an attempt at "Michelin-style," the £10 mullet portion was tiny and swimming in excessive herb oil, which was difficult to stomach after a long day of travel. On a positive note, the breakfasts were good, the location is convenient, and it served as a helpful meeting point for my family. If you stay here, I recommend double-checking that any special requests are actually communicated to the staff.

Lovely hotel with accommodating staff. After a long day of travel from Lodnon it was a short 5…read moreminute cab ride from the train station. It had a huge bath to decompress after the long day of travel. The attached pub was great with a good selection and a relaxing patio. The included breakfast was very good and checkout was very easy.

Pros Man at the front desk was very mind & helpful…read moreComplimentary shampoo,lotion,conditioner,hand soap Complimentary Breakfast Free/easy parking Big rooms Clean white sheets and bathroom Cons None!

When my boyfriends parent come to visit this is the only place they want to stay these days. It…read moreoffers total luxury at a very reasonable price and the cooked breakfasts are amazing with so much choice. We didn't even stay with the in-laws but they were happy for us to come and join them for breakfast (we did have to pay, but it was worth it). The hotel has a very Victorian feel and all the rooms are tastefully decorated to fit with period. They even opted for extra luxury last time and had a four poster bed! The Penthouse suite is the only exception. Its very modern. Its only a short walk through the park to get into the city centre and it benefits from free parking too. Its not like all the other chain hotels, every room is unique and your made to feel special.

This is one of Cardiff's best hotels. Great location, usually good views of the city from the…read morerooms, good breakfast, tidy bar, decent service at reception and in the hospitality areas. Even though it is still quite new some of the rooms are starting to show their useage. Seems to offer good deals last minute. Have stayed a few times in a suite at a great value price

Great location BUT the lifts are miserable, we wait more than 15 minutes EVERY time we take the…read morelift, there are 2 lifts but only one is functional and this review is being written after one week out of a 2 weeks stay! And when you stay in one of the top floors like we are, you have no other option but to wait, messing up your whole schedule!!!!!! And complaining to the staff does not accomplish a thing. The fitness room is a joke, breakfast is bad and the coffee is always cold, plates are not always adequately cleaned, the only decent thing about this place are the rooms but what would i do with a room I can't reach!!!! So not worth the money, this hotel is surrounded by better ones with working lifts!!!!

Stayed at Carlton House Hotel excellent location, beautiful victorian house with many original…read morefeatures. Large car park and gardens at rear of property. Hotel been modernised and upgraded recently, room was double good size very clean with good quality bedding and towels. Shower spacious and clean and a very good full english breakfast with a choice of continental. Very friendly staff.

You're staying in a beautiful old country manor home. The floor boards creak, and the furniture and…read moredecorating will constantly remind you that you're staying in a special place. The gardens and setting are absolutely lovely. We very much enjoyed sitting out back each evening for cocktails. Staff is friendly and very accommodating. Though the one window opened, our room didn't have much air circulation, and would have been uncomfortably hot and stuffy without a fan that the staff was nice enough to locate for us. We'd be reluctant to return during the warmer summer months. Enjoyed the one dinner we had there, though (and we are foodies) the dishes were a little too over thought and unnecessarily complex. With the two of us having different plates each course, out of only 4 offerings per course, we sampled half of the available plates in one setting. Since the menu was identical the next night, it made me very glad we'd not chosen the dinner option over multiple nights included when booking. Just a personal preference, but would very much have preferred to see simpler preparations using the fresh local ingredients and providing a somewhat broader selection. We really wanted to have our remaining dinners at local pubs, and asked at the front desk for recommendations. We were presented with a page of what turned out to be rather out of date suggestions, and it seemed that none of the available staff had ever actually eaten in the area restaurants. One of the two restaurants listed had actually been closed for months before our arrival. Another pub listed as a steak house had actually been reopened with a completely different menu many months earlier. So don't rely on the staff to help with nearby dining options. But we'd personally recommend Mezze at the Warwick Arms in Clutton and The Somerset Wagon in Chilcompton. Both were superb and only a very short drive. Breakfast was excellent every day and again the staff and service was wonderful. We wondered if, as casual travelers, we were staying in an appropriate place, however beautiful. The other guests in the dining and lounge rooms were nearly all elderly and very well dressed. The wife commented that she felt uncomfortable walking through the common rooms in simple smart casual attire. I'm honestly not sure we are in Ston Easton's target market; and felt a little better each time we'd run across some similarly casual couple. Don't know exactly what the inn can do, but would help they'd broaden their appeal to a younger and somewhat more casual base a little over time.

Beautiful, very old manor. Room was huge (I was in the Chinese suite on an upper floor), the…read moreservice was personal, and the food was excellent (but portions small).

We only stopped in for afternoon tea, so this is a review of the restaurant, not of the hotel per…read morese. Afternoon tea was wonderful. There are two options: a traditional tea with a selection of both savory and sweet bites, including delicious Welsh cakes with clotted cream, finger sandwiches, and a good choice of teas. There's also a "gentlemen's tea" with gin and scotch eggs. Service was friendly and prompt. I would recommend reservations on weekends or busy seasons. We were able to get in without a reservation mid-week.

The Park Plaza Hotel is a truly phenomenal hotel! I spent almost a whole  week at this great hotel…read morevisiting friends across the pond. I was  upgraded to a  huge Executive suite and extremely happy with the size of the room and my  extras. The towels and robe was very nice and thick and the toiletries excellent  too.  I appreciated the hand-out Welsh cakes with soft drinks. The Location was  perfect and very central to the beautiful city. I made use of the beautiful spa  and spent time in the beautiful swimming pool. Which at my age, I don't usually  use do but no one was using either and I felt like royalty. Besides the  excellent service and stellar interaction with hotel staff, I ate many meals at  the Cardiff Plaza restaurant and every meal was perfect. Nothing where I live  compares to  this hotel and the city close-by where I live is supposed to have  the best stateside. Compared to the Park Plaza it's a joke. I put up many  visitors at the cream of the crop locally and was disappointed when I saw their  rooms. The Cardiff Park Plaza Hotel was also priced very good compared to the  same quality hotels stateside. I hopefully will live long enough to return to  the Park Plaza Hotel! If for any reason you find yourself  traveling within Cardiff 'Dinas a Sir Caerdydd' Wales, do yourself a great  treatment and let the mainly Welch staff and stay at this beautiful hotel! I can't say enough praise of the Park Plaza Hotel/Cardiff.

Somebody needs to devise a "Provincial Hotel Rating." The Royal is not a gitzy big-city hotel for…read morethe young-and-too-busy. But for those sensible enough to prefer hotels with some dignity and class, this is it! I have stayed before, and was as pleased this time as last: good location a few steps from the cathedral and a short walk to the river and all the historic ships, but above all friendly, helpful staff, biggish and clean rooms, quiet. Restaurant staff might be better organized, but I will certainly stay here when next I have a chance to visit this delightful city! One reviewer commented unfavorably about the hotel's layout; it is a bit wonky, but this is part of the hotel's history as it has been added onto over the century-plus of its existence. I think it adds to the interest of visiting an historical hotel!

This hotel is in an ideal location. It's walking distance to everything literally. We didn't have…read moreto move the car because right outside was a bus stop and to my left and my right were thrift stores, ample coffee shops, restaurants and the Harbor as this hotel is positioned right in city centre. I will only stay here next time I am in Bristol which will be this spring. We didn't not try the Michelin star restaurant for exploring the city and eating out however the bar was lovely. Marcel one of the bartenders although they closed at 11 if we were still enjoying ourselves along with other patrons he would keep the bar open longer; so accommodating. Also there were times I had leftovers that I would wake up wanting and the front desk would warm them up for me. Our room was clean and even when sleeping in it didn't matter that I got up after 2pm they still ensured our bedding was changed and fresh towels. This place is gorgeous bummer that they no longer have the spa and pool on the ground level but I understand it can be pricey to maintain.

Stayed a couple nights at the Ibis Bristol. We chose this hotel due to affordability and location…read more Very convenient to train. Staff were kind and professional, room was clean. I feel that some of the negative reviews must be people who are very sensitive or used to higher end accommodation. While this hotel is a budget hotel, it's perfectly serviceable with comfortable beds and linens. We didn't have any issues with noise, but admittedly aren't typically sensitive to that. The most recent review I can see on yelp for this hotel is 4 years old, so perhaps they have changed management since that time. I would stay again.

2.5 We booked this…read moreplace for a 1.5 layover in Bristol. Rather than finding an AirBnb. My SO thought booking a hotel would make me happier. The idea of it did, but the place is a little depressing. It's a budget hotel for young people. The lobby has a bar, a pool table, and a small sitting area. It reminds me of a cheaper version of Nobu/Sobu hotels. The room is bar bones. Like a college dorm. No baths -- only stand up showers with a wet room feel. There is no distinction between the shower portion of the floor and rest. So once you take a shower the room is soaked. There only a few channels on the telly. Which was a bit of a bummer. The room service is interesting -- there are no phones, you whatsapp to get service. We texted down for towels and got them within 10 minutes.That was great. They also extended our check in and held our bags no charge. While it's not the the BEST hotel in the world. It's close to the train and is cheap. Depending on your lifestyle it may be amazing. But for me -- it was very meh.