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    Winn-Dixie

    4.0 (1 review)

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    Walgreens

    Walgreens

    1.6(16 reviews)
    39.0 mi
    $$

    On the evening of Thursday, June 20, 2024, the pharmacist on duty displayed unprofessional…read morebehavior. I waited at the drive-through window for approximately ten minutes, and someone announced over the speaker that they would assist me shortly. I patiently passed the time by listening to YouTube. When the pharmacist eventually approached the window, I turned off my video and looked up, only to see him walk away and sit at a desk to shuffle papers. After a while, he abruptly stood up, approached the window, threw his hands up, and loudly asked, "Are you here to pick up a prescription?" It wasn't just the words he used but his tone and demeanor that were unprofessional. I affirmed that I was there to pick up a prescription. He then began speaking on the phone, but I couldn't hear him as the speaker wasn't on. It seemed he was frustrated that I had been watching YouTube despite it being a way to occupy my time while waiting. His body language and facial expressions conveyed his annoyance. We had to raise our voices to communicate since I couldn't hear him initially. I appreciate that Walgreens has a drive-through; it eliminates the need to stand in line, but if I have to wait in my car, I have the right to listen to music or YouTube to occupy my time. That is no reason for the pharmacist to convey annoyance. Except for this pharmacist the employees are consistently friendly and helpful.

    Called to see if they had my medicine in stock. Sat on hold for 5 minutes before someone picked up…read moreand asked me to hold. Three minutes later, someone picked up and said "SIR YOUR PRESCRIPTION WILL BE READY TOMORROW" and immediately put it back on hold. Not even a hello? And I'm not a sir I'm currently at 24 minuted and 7 seconds waiting.

    Winn-Dixie - drugstores - Updated May 2026

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