This Admiral's Club was a pleasant surprise! It's like a lovely oasis in the mess that is O'hare…read more I was really impressed at how large and clean the club was, how nice the staff was, and how many food options there were. I didn't eat anything, but I got a solid hour of work done, which was nice.

Those that know me understand how much I value customer service. The staff here at the admirals…read moreclub hands-down gets five stars. I had issues with my ticket during this layover. They went above and beyond to take care of me. Thank goodness I had extra leis with me spreading Aloha. They were more than grateful to get fresh leis from the islands.

Great lounge experience! I used the Lot lounge last week when I was flying Turkish airlines…read morebusiness class. I was so grateful when the ticket agent told me I could use the Lot lounge-my online research had let me to believe Turkish passengers used the (dreaded) Swissport lounge. This lounge is gorgeous! I was here in the morning, so the sun was shining through beautifully (though they appear to have tined windows so the sun isn't overpowering). The lounge was not busy (seriously, there were maybe 3 other people), though it did start to fill up as it got closer to my flight time. There's plenty of seating options-comfy chairs, tables, etc. I took a seat at the bar along the back which gave me a great view of the runway (my favorite!). The food was fine-nothing outstanding but nothing horrible. They did have a decent variety of hot food and cold food, including some Polish items. They also have a fancy coffee machine, which I used to get a latte. They also have a nice bar, and when I was there a bloody Mary station, which was a nice touch. Service was a little slow-there wasn't someone staffing the bar at all times (possibly because it was early morning?), so sometimes I had to wait a bit to get a drink. Not terrible, but I did notice. They had a special for fall, an apple cider mule that was delicious. Overall, a great lounge to use before a long transatlantic flight. It was gorgeous and the food/drink was good.

The staff greeted us was nice and courteous. The food selection is not extensive, quality was OK…read more There were just three choices for desserts. I had the Spice Apple & Raisins Hand Pies, that was flaky and good, with nuts that added a nice crunch to it. We didn't order at the bar. The orange juice in a carafe inside a small fridge was fresh and good. We didn't eat a lot, as we don't want to have a big meal before a long haul flight. By the way, this flight has been delayed for 5 hours because of a delayed incoming flight. Thank God that they notified us by email and text the night before. What is not so great with this lounge is: it is shared by many airlines, and was super crowded when we arrived around 6:30 pm. The set up of tables and chairs, couches and cocktail tables are very tight in a relatively small lounge. It was difficult to navigate a passage way to the buffet area or washrooms. The washroom stalls were small and not perfectly clean. With that said. I am still happy that we have a lounge to rest before our flight.

I've been to the Admiral's Lounge at ORD (and many other airports) over a hundred times and…read morerecently when at ORD I was able to visit this Flagship lounge for my first time. The first impression was nice, calm, and professional in appearance. The seating was nicely laid out, plenty of different areas. I absolutely loved the library-esque atmosphere, THIS is what a lounge is supposed to be... not having kids running around, yelling, horseplaying, annoying guests. There were kids and they were well-mannered. They have a champagne and wine bar here - though not as nice as many other first class lounges, it was a nice offering and the brands were very nice too. They also offered a fun bloody mary bar which was self-service. This was really interesting as they offered so many things one could put in their bloody mary. Food here was tasty... the eggs were amazing. They offered an omelete station too. Overall, it was a nice visit.

We had the opportunity to visit the Flagship Lounge in terminal 3 at O'Hare before a long flight…read more To enter, you must enter through their security where you need to show either a Business Class for First Class boarding pass - without one you can't get in. When you get past the security, you enter a good sized lounge with plenty of food and drinks. Interestingly, every food item is labeled and the labels let you know about any allergens in that item. They also have a stocked bar with various liquors as well as beer and wine. Everything was good. I tried everything I could so the list is long and, frankly, I don't remember everything I ate. All I can tell you is the food was very good. There is plenty of seating, so unless they have a lot of flights going on, you can find a seat. The seating was comfortable and we took a table by the food which we frequented... The wine selection was much better than I expected and I enjoyed some Pinot Noir. This was a great experience - one we don't take advantage of often. So, what I can tell you is it is much, much better than sitting at the gate. :)

The buffet food choices weren't as diverse as I'd hoped and there was a waiting list for the…read morerestaurant so all told I was a little disappointed in the O'Hare Polaris lounge as compared to the ones at Dulles or Newark. (Both warm protein dishes were in a lemon caper sauce and I'm not a caper guy.) In general, the lounge was clean and the staff were friendly. The woman in the daybed resting area was lovely.

Coming here always goes well beyond my expectations, from the greeting to the dining experience to…read morethe comfortable seats and clean restrooms - I can picture myself living in this lounge!! However, they do close at 9:00 p.m: normally but they will extend the closing time if there are delayed flights and this is what we experienced. There is a main bar and a speakeasy type smaller bar that I prefer to go to. The shower rooms are excellent and very clean and are maintained very well. So enjoy the food, the drinks, the wait (you won't mind waiting for your flight). Thank you to Charlie B. For coming out and greeting us on this visit!! FYI, the Polaris at EWR is just as equally nice. But that's another review. :)

Even though I was flying first class domestically, I paid $60 to use the lounge. In case you don't…read moreknow where it is, it's located on the first floor, but you take an escalator to the second floor. It's an expansive lounge with a lot of seating, and frequented by many. There are two locations for food and drinks. Alcoholic beverages are served at the bar only, by staff. Restrooms are located near the center of the lounge. Every time I used the restroom, staff was cleaning. They're serious about clean restrooms, which is a positive. Outside of alcohol, they offer coffee, tea, soda, and water. Hot cocoa mixes are packaged. Espresso drinks and soda are machine made. They have a good selection of food. Today's food was Chipotle, which was tasty. They also offered whole fruit, chocolate chip cookies, donut holes, soup, cheese, grapes, loose banana chips, loose pretzels, and bags of potato chips. Flight information for all the United flights are posted on the board. There aren't any overhead announcements, so you need to keep track of time. Otherwise, you will miss your flight.

The worst lounge I have ever been in rated on facility, environment, food quality and service. I…read morereally wanted to like this place because I need to for travel reasons, including O'hare and United notoriously having delays. However, the food was barely edible, processed from K mart food boxes without description of what it actually is, and poorly presented. The staff are extremely rude - every single time I have gone here. This reflects on the company as a whole. You don't see so many staff this rude each time you go unless something is wrong with the company. The staff members also hide their name cards. I have never been able to see anyone's name anywhere in the lounge. Also the furniture is old, not clean and is in worse condition than the facility outside the airport. I have yet to have an on time flight with United at O'hare so thought this would be perfect. But this place is far from special. Outside in the regular airport is nicer.

A very nice lounge. Pleasant staff. Friendly people at the front desk checking in. I think the girl…read morewas Mandy who helped me? She was very sweet. A little empathy and kindness goes a long way. Super clean bathrooms. Lovely bar and nice spirits. Charging stations galore. I love the vegan broth and the artisan cheeses. Thank you!!!

Being life-time members of the Admiral Club, we were happy to take advantage of the club during our…read moretwo hour plus lay over in Chicago. Anna welcomed us into the club and made the arrangements for me to be picked up for the next flight out to Seattle. This club was very large with multiple places to relax and dine. We arrived early in the morning to find a nice selection of breakfast foods. They had everything you could possibly want from hot to cold items. I decided to have a yogurt with fresh fruit. My husband spotted a lady making bagels to order. He chose a toasted bagel with cream cheese and smoked salmon. It was delicious! They had a large machine that would make you any kind of coffee you would like - we both had cappuccinos. It was a wonderful start for the day.

Came here before our morning flight to get some breakfast. They have a good selection of…read morecomplimentary drinks and self-serve breakfast and coffee. The food selection was alright. There is plenty of seating and people that come around to pick up your plates.

WOW. To be fair, this was my first time in an airport…read morelounge, so I have nothing to compare it to. This review isn't based on how great United's is compared to other airlines or this location compared to others. This is just me, being incredibly impressed that this is an option for travel. I was on a later flight and entered the lounge a few hours before closing. I don't feel like the buffet food selection was the best or the most fresh, but that may be because they were so close to closing for the night. I was impressed mostly by the drink options. In addition to the full bar, there was a coffee machine that could make anything you desire, several water stations, and a coca cola freestyle machine for fountain drinks. I really enjoyed the self serve snack station by the bar. The Gardettos style snack mix they serve on United flights are my favorite and I can never get enough. I was excited they have them in the lounge. This lounge was incredibly spacious with lots of seating options. It's a great way to pass the time before a flight, especially in an airport this busy.

This is an excellent sky club. It was spacious inside. The food was excellent and they kept it…read morewell stocked and fresh. There are two bars with one being on each side of the club. The club was full and busy without felling crazy like the Atlanta clubs.

At Chicagos ORD airport there is an amazing delta sky lounge. It is located near M11 in terminal 5…read more Very large spacious and really nice. I think I have been to several delta lounges and the most in Atlanta their hub but this is one of their nicest. Even had Chicago style hot dogs! Love stopping in Chicago just for the delta sky lounge.