Great service! Especially manager on duty Liz. Very welcoming when coming into the store, also was very nice. Staff was fast taking out orders. read more

Wingstop - clean location. Kept up to standards by manager Liz on duty. - Chicken Wings Near Me - Watsonville, California

My boyfriend surprised me with a large Doordash order of Wingstop for lunch! THIS MEAL LASTED ME THE ENTIRE WEEK. I cant speak for the service of the restaurant since it was doordashed but the food came fresh and still hot. The boneless wings were super saucey (korean bbq flavor) and lemon pepper was crispy and flavorful. Fries were well seasoned but I think this batch somehow tasted really sweet so maybe there was a bit more sugar tossed in haha I ate the chicken sandwich the next day and it still wasn't dry. Overall, good flavor and crispiness! read more

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this place is disgusting ordered spicy korean q boneless wings and they were raw. Not safe to eat read more

Wingstop - raw chicken - Chicken Wings Near Me - Watsonville, California

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Great customer service! Very welcoming and attentive. The staff made the experience smooth and enjoyable from start to finish. Really appreciated the positive energy. read more

They NEVER have food ready on time. Even if you put in the mobile order 2+ hours ahead of time. Time management for orders should be their focus. I had to wait over 15 minutes. read more

Wingstop - A mess of supplies on the dining room floor. It smells like cleaning chemicals too. - Chicken Wings Near Me - Watsonville, California

Love the taste of everything. Just feel like it's gotten a little too pricey hence one star off

They are decent with wait times. Workers are nice most of the times but can be moody when it's packed. Overall a 3.4/5 :/ read more

SO BADD!!!!! I would not recommend to come here!!! I went here and got the bubble guts with my boyfriend And the service was highkey mid and took forever... like always... This is the last time I'll be going to the wingstop in watsonville. Ts is NOT tuff in watsonville CA read more

I waited a bit more than 30 minutes for two 6 piece combos. They had six employees and a manager working and had one of those employees (she seemed to be around 16 years old) having to do all the orders. You guys had 16 orders on the screen and one girl making all the food. It's unprofessional to have a meeting during a rush. The girl was super sweet but having her do everything while you guys just stand and watch is really rude for her and the costumers waiting. I was waiting longer than three people that came in ten minutes after me and they still got their order before me. This store has to manage their time better instead of having a meeting in the middle of a rush. read more

I usually pass by Wingstop and it seems appealing, yet I never choose to order it. Finally, I made the decision to stop and grab some wings. What a letdown; if you told me they took the wings right from the fryer, put them on a plate, and tossed them in a bag, I would totally believe you. Honestly, they were so bland. I ordered hot honey, but my wings were dry, and the paper they were on was soaked in oil. I suppose I'll have to stop visiting this place again; it's just not worth the disappointment. read more

My food was cold. The fries were not warm seemed like they had been sitting there for a while. Not at all what you would expect. The chicken (I was afraid to bite into) wasn't all that warm either. If this was a COLD carry out, then I would've given it a five star rating. I spent almost $30 dollars on cold food. Very disappointed. To management, you need probably more staff. First time I encounter this with any wingstop. There was a family finishing up, then about 2 other people waiting when I got in there. read more

Buss a nut The crew working 12/10 at 11pm made the best food i've ever gotten from here give them a raise get them a promotion neow

I went at this blonde girl behind the register was so rude, I had ordered food online and came to pick it up and the food was very cold and nasty, and I was there early to pick it up but none the less I didn't complain I only went back because they had forgot my 10 pc lemon pepper wings. I went and ask very politely if I can get my 10pc wings cause they were not in the bag and she proceeded to say " No, I can't help you with that" in a very aggravated and rude tone. Another worker overheard and she helped get my wings no problem. So I would say help staff work on having better customer service and getting orders right. read more

absolutely horrible, tastes horrible, staff is horrible. I came in to pick up an order and made me wait 20+ minutes. did not give me a free drink or apology. read more

This place is such a hit or miss. Half of your order might be missing, it might take 2 hours to make, you might get the wrong flavors, or the stars will line up and everything's gonna be perfect. As of recently they've been much much better read more

I love the Wingstop in town and always enjoy getting wings when I really crave it and they never miss. But it's getting annoying now how many times you go in you order your food get a meal and THERES NO DRINKS???!!!! And I would understand if maybe the machine didn't work maybe an hour before closing but sometimes you go in 7 or 8 and nothing no drinks. And sometimes if there is drinks there's no ice. This is getting ridiculous. read more

The service here sucks sooo bad !!! I made an online order and 25 minutes was the pick up time. Once I had to pick up the food. I still had to wait behind 5-7 more people, an extra almost 30 minutes. The place was filled with unhappy waiting customers. NEVER order from here unless you're not that hungry & can wait an hour for wings. Literally no other place makes you wait that long for wings. read more

Thought I was getting Wingstop like the ones in Gilroy. It doesn't make any sense. It's the same exact place but completely different taste on the food fries are disgusting and Watsonville and Gilroy. The fries are seasoned completely different color and taste so good. Also mango habanero sauce Tasted dry and no heat to them as where in Gilroy. They're saucy and definitely spicy. Lemon pepper was weak. Absolutely disgusting will never go to Watsonville Wingstop again. I do not recommend it and if you like Watsonville, try Gilroy, I guarantee you will be satisfied. Watsonville sucks. And not to mention the restaurant smells like a porta potty. read more

The Manager is absolutely the worst at her job she takes forever to get your order and you'll only get it if you speak Spanish try taking your order in English and she will just stare she works like a snail and honestly it feels like she's just there to boss around she's the slowest person I've seen work in a fast food restaurant read more

I know it's just Wingstop but Nathasa and her crew are always a pleasure to see. They greet you with a happy smile and are always pleasant. They also make sure the place is always clean and organized. Don't forget to get those lemon pepper wings as we know the food is always fire !!! read more

Wingstop - the inside of a fast food restaurant - Chicken Wings Near Me - Watsonville, California

Ordered a 40 wings family pack 2 chicken sandwiches meals waiting 1 hour only to drive home 20 min realize they never packed the wings. Drove back to wing stop explained what happen and they didn't want to believe me . Took some talking pictures of the food( the food that we did get my kids started eating it before I realize what happen so I couldn't take it away worst place it's march 23 4:00pm one young lady infront and two two Mexican guys in the back. read more

So first of all the phones are disconnected- so no call in orders or complaints can go through. They have no sodas stocked in their machine. Ordered some plain fries with lemon pepper seasoning, and obviously they got this wrong. Instead of making me new fries the cashier went in the back dumped the fries coved in the gross sugar seasoning into the hot frier for seconds and then pulled it out and covered them in the lemon pepper. Needless to say I left without my food- I can't imagine how gross that oil is if they are just re frying their food. GROSS! read more

Great wings & service! I love to submit a review on my recipt for a free side or drink. I will be getting a free drink for writing this review. Thanks Wingstop! read more

Uffff. Seems like staff is never enough in number and that they hire every week. Staff is very untrained and just may be a couple of two hispanics making the kitchen running. Fries taste like cardboard. read more

Where flavor gets it's wings! Good wings. Good service. The kids working there 1/16/2023 have good customer service and know how to make good wings. Thanks guys. read more

Probably the worst Wingstop to go to. I ordered a soda and they gave me a cup. However, they had known the whole day (because the girl told me when I went back to the counter) the soda machine wasn't working and still gave me a cup instead of offering me a bottle drink.... Do we have any common sense here? read more

Messed up pick up order , when told they give attitude. They need to hire new people. Also gave my friend attitude when they charged her for an order she made but wasn't given a confirmation. read more

I ordered a sandwich and voodoo fries, when I got home my sandwich bun was extremely burnt and there was a long hair embedded into the voodoo fries. Honestly disgusting. The store itself is very unsanitary and it's obvious the workers don't care about serving customers or honoring their customers orders. Very disappointed with my experience at this wingstop. read more

Wingstop - Hair found in food. - Chicken Wings Near Me - Watsonville, California

I went inside to place my order and sat for 35 min waiting on my food. When I get home to start eating with my boys, half of my order is wrong. Luckily I kept my receipt and went back. I explained to the cashier half my order was wrong , she wrote down what I was missing and went back in the kitchen. I had brought back the wrong 3 items. Suddenly 2 cooks come out telling me what I ordered was correct. They continue to argue with me until I asked for a refund. No one in there knows how to do a refund. I waited over 30min and they couldn't figure it out so they had to make the order that they got wrong. They didn't look happy at all. First and last I come here. A little tip: always check your bags before leaving. Oh and I can hear the guys arguing saying ( you f*caked up again for the 3rd time ). Yeah I'm not coming here again. Bad customer service read more

Save your self some time and don't go to this WINGSTOP. This is not the first time I encountered bad service at this location . I had no choice because the one in capitola was out of boneless wings . The girl that took my order never placed it after an hour of waiting for my food to come out. She wanted me to swipe my card again and told me it said it didn't go through when it did . I had to tell her it went through and I didn't want to swipe my card again . They had to take my order again after an hour of waiting and when my order came out they gave me the wrong food. Never ever will I ever go back again . Would give a zero review but it wouldn't allow me to. read more

The chicken sandwich was good but we didn't receive any top buns. We have 4 chicken sandwiches with no top buns and we didn't even get our cheese fries. How does this even happen. (We ate the sandwiches as you can tell from the picture) read more

Wingstop - a variety of food items on a table - Chicken Wings Near Me - Watsonville, California

Ordered online got there the time it said the order was going to be ready. Wasn't ready told it would take 5 minutes took about 20 minutes for it to be ready read more

They took over 40 minutes on my order and didn't do anything about it until I asked the status of the order. The workers are fuc... lazy they on the phones not paying attention and just like talking! read more

We came in ordered, waited about 30 minutes for our food just to have them tell us they don't have ranch when we asked after we got our food that included ranch in the meal.What wingstop doesn't have ranch. cmon read more

Order from DoorDash vía pick up and somehow they screwed it up twice in a row. Somehow they must've given my order to someone else as I came in asking about it 40 minutes later to find it was gone. Had to explain to the cashier that DoorDash orders Can be ordered for pickup directly after they repeatedly asked me to call the customer. 15 minutes after that (while I'm under the impression that my order is being re-made), one of the cook prompts me directly and says they'll get in it right now. Seems like a short-staffed cluster in the back. Really disappointed as this place used to be quicker. Historically, I've noticed that you'll occasionally get a few extra wings in an order. This was the one time where the number of wings was exactly right... but maybe shouldn't have been after an hour of screw-ups. And to top it all off, I woke up with an upset stomach a few hours after eating the meal I waited so long for. I'll be taking my WingStop business elsewhere from now on... read more

Overall the wings themselves are pretty tasty, the place itself was nice and clean, the employees were very patient and were willing to help out if you had questions about the wings themselves, the soda fountain had so many great drink choices, and the food was nice and hot! However, the fries aren't very crispy at all hence the three stars..... My one tip is if you order to go, just go to the food max and get fries there to cook yourself to go with the wings.... read more

first of all, the cashier made me repeat my order so many times! i ordered a 6 piece of wings and some were still cold in the middle. and they were absolutely tiny! it seems like they got the last crumbs of chicken and put it on my plate ! worst wing stop I've ever been at. read more

Wingstop - You can see the big difference and they are supposed to be the same order!!! - Chicken Wings Near Me - Watsonville, California

Literally the worst service ALWAYS! I understand that most of the employees are young but there is a limit! I go in 5 minutes after the ready pick up time then ALWAYS and I mean ALWAYS they tell me to wait another 10 minutes! Such a waste of time. This last time I couldnt wait any long and asked for a refund, the manager tells me if i want to hell have to call his regional manager and it will be 3-5 business days, I said that's fine and he walks away. I didn't expect an apology because they're busy, but he could have at least said okay ill do that, instead of walking away. The staff is young and i don't expect amazing customer service but i also dont expect to wait an additional 25 minutes! read more

Besides the fact that I had to wait over 45 min for an order that was originally 20 min. The staff is always rude and will ignore you. And to top it off I had seen a cook hand picking wings and places then in to go boxes with no gloves on & personally for me waiting over 45 min to have this I'm pissed! This is not the first this time. SAVE YOUR TIME & MONEY read more

Wingstop - Half ass wings - Chicken Wings Near Me - Watsonville, California

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I had ordered a carry out order, 30 mins prior to picking it up and to my dismay, I was waiting on my order another 11 minutes when I came to pick it up. To make matters worse, my fiancé was trying to spin it positively and said "hey, this way it's fresher!" It was not, the fries were soggy! read more