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Wingstop

2.0 (1 review)
Open 10:00 am - 12:00 AM (Next day)

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5 months ago

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Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

Popeyes Louisiana Kitchen

2.3(9 reviews)
0.2 mi

An Open Letter to Popeyes Louisiana Kitchen, a Cautionary Tale, and Possibly a Cry for Help…read more I have eaten gas station sushi. I have ordered food from a truck with a health code score written in crayon. I once ate a hot dog at an airport. None of that prepared me for today. It started simply enough. I ordered a 16-piece all-white meat meal at Popeyes Louisiana Kitchen. Knowing this particular location operates on roughly the same timeline as continental drift, I gave them over an hour head start. An hour. Sixty minutes. Enough time to watch an entire episode of Kitchen Nightmares -- which, in retrospect, was foreshadowing. The Discovery Halfway home, I opened the box for a little pre-arrival chicken skin appetizer, as one does, and stopped cold. Reader, I was robbed. Not of my wallet -- of my will to live. Instead of all-white meat, I received what can only be described as a box of fossilized thighs that had clearly survived the Cretaceous period. These pieces were so small, so shriveled, so aggressively dried out that they looked like paper footballs from a middle school cafeteria that had also caught fire. These were not thighs. These were chicken jerky. Antiques. Museum pieces. I'm fairly certain one of them had a growth ring you could count. The Return So naturally, I went back. The lone employee on duty introduced herself as the General Manager. Promising. A person of authority. A problem-solver. Finally, someone who-- She grabbed the chicken and slammed it directly into the trash. And honestly? Based. Correct. We were aligned. This was going great. Then she pivoted. She immediately launched into what I can only describe as a full-volume spiritual crisis -- yelling, gesturing wildly, operating at a frequency previously only heard by dogs. I, a simple man who had merely pointed out that his $53 chicken looked like it had gone through a car wash and then a convection oven, was now apparently the villain in her personal biopic. I may have, calmly, observed that I was shocked a manager would serve food at that level of geological age. I consider this a reasonable statement. The Escalation Nobody Asked For She raised her phone. Like a weapon. Then she informed me -- at full volume, in front of God and the drive-through speaker -- that she was calling the police. On me. For asking about chicken. I told her, with great composure and only mild New Orleans energy, that she was absolutely welcome to do that, and I would happily wait right here while she also processed my $53 refund. The refund was denied. Enthusiastically. Almost with pride. At this point, I asked what exactly she thought she was running here, because from where I was standing, it bore very little resemblance to a restaurant. I may have also implied the operation had, structurally speaking, lost the entire plot. I then asked myself: What would John Wayne do? Answer: not get arrested over gas station poultry. So I executed a tactically graceful retreat while she continued threatening law enforcement intervention as though I had committed actual crimes and not simply expressed opinions about the moisture content of chicken. Final Scorecard: Ordered food Received archaeological specimens Denied refund Police threatened over poultry Watched chicken correctly disposed of (small win) Got screamed at by someone who woke up today and chose chaos Left $53 lighter Left significantly less fed Great story though The Part That Actually Stings I've been eating Popeyes for decades. New Orleans is home. I know the culture that made this brand what it is. There has always been attitude -- that's part of the charm. That's the whole deal. But attitude used to come with biscuits and competence. This was attitude wrapped in a liability waiver. P.S. -- To Edwin P. and the Corporate Response Team: I see you, Edwin. I see that copy-pasted "we're sorry to hear this" response you're about to post. Put it back. If you genuinely had a mechanism to fix this, someone with an actual pulse and authority would be reachable. But the fact that someone like that is managing one of your stores tells me everything I need to know about the revolving door currently passing for corporate oversight. You have a paying job a reasonably motivated spider monkey could perform. Cheers to you. Genuinely.

Visited last night waited in drive through line after paying for 30 minutes. As I sat there I could…read morehear someone yelling and when I got to the window the woman was screaming at the young man cooking in the back of the kitchen. She proceeded to dump all the chicken in The trash it looked like and she screamed us that there is no more chicken and slammed the window. This frightened my children. She gave us cash refund but it was short by $2.00. I will not be back. I feel like I just visited a mental institution instead of a restaurant. P.s. I tried calling the Popeyes main business office number but they ask for a receipt and I was never given one.

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Wingstop - chicken_wings - Updated May 2026

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