Came during a weeknight and my order was 15 minutes late, even though we had ordered ahead. And I wasn't the only one; there were a bunch of us waiting, almost everyone had ordered ahead but they were so backed up. It's a small place and felt crowded because so many of us were waiting for food. The soda machine wasn't working. It'd dispense lemonade but not carbonated beverages. I told the staff, and maybe it broke just before I started getting drinks, so I hope they were not charging anyone for beverages. We'd paid for combo's online, but I didn't stick around for a refund as they were already so backed up. Fries were under-cooked. The wings were fine, about what I'd expect from a fast food wing place. Celery and carrots were crispy, and I appreciate they give generous portions of dipping sauces. read more

My food chicken undercooked and disgusting! I requested extra cook time and well done, but they don't read instructions. I paid for a large fry and got less than a medium fry and it was overcooked and just fry scraps! This was the most disgusting and unacceptable food I have ever had!!! read more

The worst customer service ever the employees are rude especially someone named Khia the manager Anita is very unprofessional and she needs to be taught how to rub an establishment. I will never eat here again and I will also tell everyone I know not to as well they are rude and disgusting people. read more

Wingstop has some good chicken this one specifically has a decent wait time and they didn't over cook the chicken, the restaurant is clean doesn't have a bunch of flies this always means everything to me... read more

Great wingstop location. Service was faster than most, and there was lots of places to sit. Very clean. Wings were delicious as always, as well as the fries and the ranch. Loved it and will be back! read more

Wingstop - Chicken Wings Near Me - Sandy Springs, Georgia

Routinely serve wings with literally no sauce/flavor even after selecting/paying for one. Have placed orders well in advance of closing time and they just never get to making it. Take a super long time even when they do get the order and are always missing something read more

It depends on which one you go to. My last visit was very disappointing, both bone in and boneless wings were partially sauced. Poor quality, fries were soggy. read more

Don't even bother ordering the Chicken Sandwich! Better off with Popeyes or Chick-fil-A . No Flavor, no pickles NOTHING but Bun and chicken with dipping sauce! Sandy Springs GA Looks short staffed !! Pay more get better quality employees!! You get what you pay for! read more

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Yeah this was my last time coming to this location. I go to this one because their prices are cheaper than other wingstops, but I see why because the customer service is terrible/non-existent. I was given an attitude by the guy who took my order when I told him one of the drinks (which apparently was just refilled in the machine) tasted like water. "Aw well if it's doing that then we just don't have it" as he's walking away/dismissing my concern. I see one of the owners (middle eastern with glasses) and ask to speak to the manager, and instead of being THE OWNER and hearing my concern (because I thought owners trump managers, maybe I'm wrong), he is also very dismissive, and walks away. People coming here to spend money on your franchised establishment deserve a tad bit more respect. read more

This location isn't good at all! They need to revamp the staff! I live right down the street and have been here three times, and every time i'm underwhelmed. The staff are unprofessional and for some reason don't really know how to prep the food correctly? I had to argue with a staff member that my lemon pepper wings were plain & that i needed more seasoning , and the staff member told me that all their dry rubs seasonings melts to the bottom of the container & to just shake the box.... what?! Last time I was here, the line was so long and staff were cooking their own plates and sitting and eating ... 3 of them. I don't understand why they couldn't take their break in turns... and they had us waiting an hour! Overall, i would skip this location and if you don't , please make sure to check your bag before you leave so you can correct any errors. Won't be back to this location. read more

5 star customer service, 5 star cleanliness, 5 star staff, 5 star food! I literally only go to this location even though there's another one closer to me JUST because of the staff and atmosphere. The food always gonna hit but the customer service is everything. Anytime I come in I'm always greeted like a friend, my food comes out quickly yet hot and tastes amazing every single time. And honestly the staff here makes my day every time, they're just super cool people. Especially the General Manager here! He is super hardworking, helps his staff as much as he can WHILE taking orders- I mean come on! He is doing what he got to do and more! Love y'all! read more

I really enjoy coming to this location. The wings are always done they way so request. The service is always great! The tall guy with the Locs is doing an excellent Job managing this location. Pok is funny and charming,. keep up the great work Fellas. read more

Service and Food is Great! Anita is awesome too! We love their wings and fries!!! We usually get the lemon pepper wings!

The food was great! Not like other locations.. the fries were crispy, wings were fried extra hard & the tenders were crispy as well.

Legitimately the worst customer service in Atlanta. Seriously. Don't come here. I've been to this location 3 times over the last year and a half. I keep hoping the service gets better because I love Wing Stop. But nope. This time I even placed my order an HOUR before coming in. Then I get the front counter and no one looks at me. The workers are just back there laughing and talking. Eventually I got their attention and I still had to wait 20 minutes for my order. So an hour and 20 minutes to get an order of wings. I get that they get busy. But not acknowledging me and visibly messing around in the kitchen. Management needs to get their store together. Just unacceptable. Don't come here. read more

Terrible service over the phon and in person. Management and staff were hostile and rude. I extremely ghetto. No gloves were used

this location puts the slow in slow! don't order unless you have an hour to spare waiting on food! the staff also will laugh in your face! .. not mines though because ion play that s***! read more

On June 1 sometime between 11pm and 12am I placed an order at Wingstop for a 10 piece wing combo. Not only did I receive my order code, after 40 minutes, but I was also assaulted by general manager Aprecia Simmons at store #1905 off Roswell Rd in Sandy Springs, GA. The general manager cursed at me repetitively and snatched a platter of wings from my hands, thus cutting my middle finger badly and causing bleeding. When asked for a refund, I was told that I could not keep my food that I had ordered and also receive a refund. The corporate number and district managers number only a name was provided. When I returned the next day in hopes of finding a district manager present, the same general manager was in store And she stalled while I was requesting the district managers number which was incorrect, and called the police telling them that I threw things in the store, which is a complete falsity. She never attempted to converse with me about my issue nor did she ask me to leave. I was vocal about my dissatisfaction with my service but never assaulted anyone or threw anything. The general manager put my life in danger when calling the police on a non-violent customer and I have spoken with my attorney who wants to take this to court I am seeking help from corporate before I take this drastic step in hopes that Aprecia Simmons will be terminated. I am a high profile customer with a huge following, and I'm well-known in the south east US and around the world. I am also a regular patron at this restaurant who has befriended every employee that I have had contact with and have never had any issue with other employees. My dissatisfaction comes from the assault and belittlement that I received from this general manager as a customer. I want her terminated or I will be forced to take legal action against this store and Wingstop. read more

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I'm not sure who the person was working today during day shift but my wings and fries were so good. I'm normally skeptical about coming to wing stop because it's normally hit or miss but today it did not miss. read more

Shut this location down the food is not good the workers don't prepare the food correctly! Awful

will never come back to this establishment. Employees could care less and had Zero sense of urgency

Food was not fresh AT ALL for a 20 minute wait. Also I was charged .50 for a large drink which I was unaware that you have to do for a regular drink when you order a combo. I'm visiting from Nevada which we don't get charged without requesting a large. Wouldn't recommend this place if your looking for fresh cook to order chicken! read more

Rashaad and Clazz (forgive my spelling) we're patient while taking my order with my 3 indecisive kids. Food was hot and fresh. Presentation was great. The store and restroom were clean. They even checked on us while we dined in. Recommend this spot definitely. read more

Wingstop - a view of the outside of a restaurant - Chicken Wings Near Me - Sandy Springs, Georgia

Ask for lemon pepper wings and I got some wet flavor I didn't even order. Thanks but no thanks!

This restaurant really needs to be closed. They never get orders right and they are always out of something. The location is short staffed so even tho it says they close at 12am they close wherever they would like staff is rude and doesn't pay attention to order specifics just go to another location because this one is trash read more

If I could rate 2.5 I would, it was okay. It's cheaper than other locations (at least through the app) so that's a positive, but I get boneless wings & it was mainly breading and I swear one was the size of a tender. It was okay, could've used more sauce on the wings tho. read more

the most unprofessional establishment i've ever seen. since when is it acceptable to wear crop tops to work? on top of that the most rude employee talking out the mouth being disrespectful over a simple question. id drive the extra few minutes to go down to the next location on roswell road before i ever returned here. not to mention the quality of the food is trash. read more

An amazing place for lunch ! I had just went on lunch and decided I wanted some hot wings. I couldn't find the place in the shopping plaza at first , but I called them and was gracefully directed to the location. They are fast (I had to wait 10-15mins), and have good quality wings. Highly recommended!! read more

Wingstop - Extra wet mild lemon pepper flats - Chicken Wings Near Me - Sandy Springs, Georgia

Tomika and (I think his name is) Nick were absolutely delightful! The food was great! We had a bit of a wait because of people not showing up for their shift, but they handled it professionally and friendly. Will definitely be back because of these two lovely people! read more

Terrible. I got there at 10:30pm, they close at midnight, the cashiers wouldn't take my order. They said they're focusing on online orders and that if I wanted something I could just order online and select pick up, despite standing right there in the establishment in front of a cash register. I left. Terrible service just shut the place down. read more

arguably the best customer service I have ever received at a fast food/fast casual restaurant like this. The food tastes great, everything is perfectly seasoned or sauced, and it was nice and hot. While this isn't the closest location to my apartment, I would definitely drive the distance again in the future read more

Working in Atlanta. Store says its open til 12:00. I don't know who's managing this store but the staff close early. Tried 3 times... every night a different answer why they close... one night they said they close at eleven so I went 10:30 another night and they said they were closed. Very disappointing. read more

Very poor service. Never will come here again. All the other reviews are true. Go to chik fil la across the street

staff is very nice, just slow as heck. average wait time 30-45min. tried this store a couple times but won't be back. it's aaallwaaayyysss slow. read more