My son and husband wanted wings and my son specifically requested Wingstop even though we wanted to go somewhere else. It was the first time my husband and I had Wingstop so we thought we would give it a try. We ordered online and found it really easy. When my husband and son went to pick up our order, they said it was packed and there were several angry customers. My husband had to wait a extra 30 minutes for our order, but we wanted to pass it off to being the weekend. I will start by saying the fries are good. I enjoyed the sauce, especially the new sweet chili sauce. However the wings were very bland. Once you get passed the sauce, the wings were tasteless. Since we enjoy wings at a couple other restaurants, we will not be returning. Overall it was not a pleasant experience. read more

I'm not sure how through the employees can check these bags. I ordered a total of 40 boneless pieces through UberEats. I wait 20 minutes to get there just for them to tell me that someone took the order. They told me they can remake it but 15 minutes later said "We can't remake it so you ask for a refund it". So that's over an hour wasted and spent an extra $27 just to make up for this. The employees need to double check instead of giving out wings like candy. read more

Messed up my order to the point where it became a health scare. I ordered a 6 piece boneless combo, 3 lemon pepper and 3 original hot and instead of receiving original hot, I got some flavor I've never had before that was 1. Way too spicy for my preference 2. Gave me an allergic reaction to one of the ingredients in the sauce. The people here need to pay more attention to the orders because YES, it can be an inconvenience to receive the wrong thing that you ordered but this kind of negligence can also turn into something MUCH worse. This is not the first time they've messed up my order either. Already made a complaint on the corporate website. read more

This locations is so bad. I want to start off with the fries being cold, and then I open the Wingstop box and there was only 8 wings when I had order 10 of them. Make sure u guys check yalls food this is not the first time this people do this. Bad bad . read more

Last night we ordered $85 worth of food and a $10 delivery and a $10 tip for the driver. We received our food after an hour and a half of waiting. We payed for 2 large ranch's which are $5 each and received 4 of the small ranch's. When we called to ask if someone could bring us what we paired for she said they couldn't send another driver out and could not refund a partial refund for only the ranches. We then tried to call again last night before they closed and were on hold for 30 minutes. Then went into the store and the manager was extremely rude and didn't give any compensation or gave an apology. Wings without ranch is not good. The managers behavior was unacceptable. Go to the location by target and save yourself the time of getting the wrong order and rude service. read more

Wingstop - Chicken Wings Near Me - San Marcos, Texas

This location has a low rating for a reason. If there is a rush, your order will not be ready until 30 minutes to over an hour after your original wait time. If there isn't a rush, your order still won't be ready until 30 minutes to over an hour to be ready :) Even with the fresh fries just made, they'll give you cold and hard ones instead! Consider the one across town or in another city! I promise it would be ready before this location could even get to your order. Additionally, the workers are not organized. I had two bags ready and only received one. Had to drive all the way back just for them to say they forgot. read more

Long waiting times, forgetting to put payed items in the bag. Waited an hour for my food when placed at a specific time to pick up. Food is always good when they don't mess up your order. read more

Went here for the first time, pretty disappointed, staff wasn't friendly and they forgot my straw and the drink had no carbonation and didn't even taste like Dr Pepper. read more

The wait times are long. The workers seem like they don't even want to be there, environment could be way better. Food comes out dry after a long wait. read more

For fast food wings, this place is acceptable. The restaurant was empty yet took twice as long as the one in Kyle when it's busy. I got ten wings, half garlic parm and half hot (sauce on the side). I think I'll start getting all rubbed. The sauce flavors just don't do it for me. read more

I just got a Uber eats order delivered from WingStop and all of my food is cold the fries feel like they have been sitting for a while now because they are cold to the touch the wings aren't even warm and I just got this order and I literally live maybe 2 miles from WingStop so I'm not understanding why it isn't fresh? I love Wingstop I truly do but y'all have to do better this is ridiculous! read more

Expect to wait. Like wait wait. Like bring a pillow and watch a movie on netflix, then when that's done watch another movie. Then your 6 pc wing might be almost be done. I've gotten to the point to where I just order online and show up 20 minutes after it says it's going to be ready. And 9/10 I'm still waiting 10 minutes. Shits wild. Most wing stops suck, but this one is just ridiculous. read more

Terrible costumer service. They missed part of my order and when I went back, I asked if I could add or adjust my order. I figured they would try and help especially after the inconvenience but all I got was a, " I can't." I would advise to avoid this location on Hwy 80. Maybe Pluckers is a better option for wings. read more

So gas the fries are absolutely out of this world but ask to get them well done. Just trust

I suggest if you visit this store, make sure you check your order, before leaving the store. I say this because, I ordered 12 garlic Parmesan classic wings. I did not discover the mistake until I got home. I called the store, and a gentleman who identified himself as the manager on duty says, I can bring the wings back, and I will have to wait a full wait. I was unsure what that meant so, I asked. He says, you will wait 18 minutes! I thanked home for his time, and wrote this review in hopes of saving someone 40.26 and a bad experience. In my opinion, I do not think it should be necessary for a customer, who did nothing wrong but patron your establishment, to have to do so much effort to make it right. The only thing I did was trust that, although the staff were busy, I thought they would care, I was wrong. Lesson bought and learned, and I am sure this happens often! read more

told me i couldnt order when they had 30 minutes left. food is mid anyways except the fries

if i could give less stars i would. first and foremost, our order took about 25 minutes longer than our expected time, so, we were stuck waiting in the restaurant with no ac. they apologized for the food taking so long and noted that it was because of the french fries. okay. but clearly that was a lie because the french fries were the worst thing i've ever eaten. but anyways we got our food, get all the way home, open it up, to a completely messed up order, they didn't give us the correct number of wings AND gave us hot buffalo tossed boneless wings when we ordered barbecue. i do not like spicy, i have no tolerance for it, so, after waiting and finally getting our food, i couldn't even enjoy it. don't waste your time and money here. read more

So I actually love Wingstop but this location let me down. The wings were way overcooked. Almost tasting dry. They also didn't give me any of my sauces. They fries were not fresh either. I did get my order in 40 mins (delivery) but it tasted and looked older that that. Love Wingstop but not this location. read more

Wingstop - Fries not very fresh - Chicken Wings Near Me - San Marcos, Texas

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Just spent 50 bucks at the is place and got it dashed. All tasted like shit. Hot wings undercooked and not crispy one bit. No sauce or flavor at all. The cheese fries were soggy as can be. Ate one and threw the rest in the trash. Even the vegetables were gross. Very disappointed, they used to be so much better. If you are craving chicken wings do not get them from here. I recommend pluckers read more

Wingstop - Flappers are swimming in oil - Chicken Wings Near Me - San Marcos, Texas

Same order. Every time. 3 piece tender. Hot. Fries. Blue cheese dressing. Veggie sticks. Tea. Never fails. Fresh & hot. Yum! read more

Wingstop - Awesomeness - Chicken Wings Near Me - San Marcos, Texas

Be careful when ordering the chicken sandwich I received a very RAW piece of chicken. I am a fan of wingstop but would not recommend this location as the staff is also very loud and obnoxious. read more

Wingstop - Hot honey chicken sandwich with raw chicken. - Chicken Wings Near Me - San Marcos, Texas

This team is great ! I see nothing but wait times in the reviews but I believe that it is because it is the only wingstop in the heart of San Marcos so of course it's high demand! I had a big order of about 50+ wings and everything came out right thank to Stephen. read more

Takes FOREVER. workers are constantly on their phones or talking to each other. Order at least an hour in advance if you want your food on time. read more

Literally the slowest wingstop on the planet. I always order here because it is the closest location and the food is consistent good, but without fail, every time, it takes 30mins-1hour before I'm getting my food. Whether it's delivered or I'm picking it up. I've sat in the empty wingstop room before for an hour and still not gotten any food. Someone needs to pick up the pace back there. read more

Quality Absolutely horrible! Please do not visit if busy. Unable to provide quality when busy. Fries burnt wings beyond dry!!! So I guess this is on me I should've learned the first time. Horrible experience here at this location once again. We can't visit another location due to the distance. Horrible management from the general Manager Leslie. Asked for wings to be extra wet, instead received the wings extra dry. General manager contained horrible customer service and a horrible excuse to why our order was unpleasing: stated training new employees and rushed me of the phone and contained an unpleasing tone. Unfortunately we will have to drive the extra distance to a different location. This is ridiculous: fries and wings do not taste up to par. The pictures say it all. Please view. read more

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I really wish there was an option for ZERO Stars. I say this given the fact I placed an order 1 Hour before. To be fair there were many people waiting on food, but to wait 1 hour and to get the wrong order and told to sit down while the staff was blasting music and dancing was outrageous. I hope Wingstop can get a proper Manager and fix this establishment. I ended up getting my money back. Cannot recommend this location even to my worst enemy. read more

Horrible customer service. You have to call numerous times just to place your order. Not only was my order communicated wrong, I was refunded short and received very unpleasant mannerisms. Do not recommend this location. read more

Slowest place in town. I waited 30 minutes for an order I placed an hour before trying to beat the wait‍

The morning lady that answers the phone in the San Marcos store on Hwy 71 by Jason's Deli is rude and doesn't have a customer service bone in her body. Maybe she needs to work in the back with the grease! read more

Wings never have flavor. Always taste like I order plain wings regardless of what actual flavor I order.

I was part of a group that placed a large order hours in advance. They had someone call within an hour before the delivery time and cancelled the order with no explanation. We will NEVER be using this business ever again. read more

Order 1hr in advance. Had enough time to wait 30 minutes after my order was said to be done, download yelp on 1 bar of service, write this review and upload it before I received my order. read more

If I could leave 0 stars I would. This location is the worst. Literally everything was wrong with our order. 1. My sweet tea was unsweet 2. I ordered 2 ranch and 2 blue cheese, I got 11 blue cheese ! Not sure how that was even possible! 3. The fries were so well done it's crazy. They were inedible. Like black dry bark. Also it was just a bunch of tiny pieces. Not 1 fry was over an inch long. 4. We ordered celery and carrot sticks and got all celery. 5. All the chicken was ice cold. My 45 min estimated delivery took 2 hours + I'm not a Karen. I think this is the first time I've taken the time to complain about a food order ever. It was just so blatantly terrible I felt the need to say something. This is like the second or third time ordering through DoorDash that it selected this San Marcos store opposed to the kyle store which is half the distance. When I saw it was the SM store I knew the order would be terrible. Nice ending to a hard work week. read more

Order online, showed up to the store and waited an hour for my order after I paid. The cherry on top-- instead of being told they were short wings, I was given seasoned chicken strips instead. Workers were walking in and out, on their phones, playing around in the back. read more

I am a Wingstop connoisseur! These wings were deplorable. It was so hard to believe they actually put this in a box then a bag then my hand. I ordered lemon pepper and Korean BBQ as usual. I have never seen black Korean barbecue anything. But these wings must have been fried by the most fatigued person on staff. You can tell the grease was old and the sauce seemed burnt because it was black. I don't play about my wings as I'm sure you don't either. I will never go back to this location again see the picture. read more

Wingstop - "Korean bbq" wingstop FROM SAN MARCOS WINGSTOP. - Chicken Wings Near Me - San Marcos, Texas

The past 3 times I've been here I've waited on my food for over 30min after the order was placed and said to be ready online. I won't be coming back. read more

Do not order delivery from here whatever you do. I ordered delivery from them and was told it was going to be there in 45 minutes and doordash was going to do it. No problem, except a driver was never assigned for me and I ended up waiting over two hours before deciding to just pick it up myself. I called and they told me it'd been there for an hour and a half. Why didn't I get a call?? They asked for my number when I placed the order so obviously they had it. So I go to wingstop, wait in line for over 15 minutes, just for them to tell me that a driver came and took it to my apartment. Why didn't they cancel the delivery?? Why didn't they call me that someone picked it up??? I'm giving it two stars because I've been a loyal wingstop fan for over a decade, but the lack of communication is unbelievable. Please learn how to pick up a phone and talk to a customer! I knew I should've stuck with Pluckers. read more

Horrible service, horrible wait staff, and horrible management. Ordered a 40 piece wing combo. Weren't given fries and dip on pick up. Trusted them. First problem. Called back to get a credit as we didn't want to drive 15 min there 15 min back twice. Person that answered was rude and the manager saying her name was Erin was more rude. Will never return to this location and will deter anyone in my network to not come here either. The 2 1/2 stars they have now are way overrated. Goes to show you what the owners Think of the customers and the value they place in their hiring process read more

Ordered a combo for delivery included sandwich, side and a drink, , forgot the drink , called the store, said i have to go pick it up if i want the drink, ask to refund for forgotten drink, said cannot refund on combo items, this is 2nd time this place messed up; should not have to pay for something if they messed up read more

Wish there was a half star. Worst location ever. Staff was more interested in chatting, dancing, and playing on their phones. Waited 20 minutes, asked for a status, told 10 more minutes... staff of 8, and 30 or 40 minutes to get 10 wings. Place absolutely sucks. read more