I tried the Rock Hill location again today. The customer service was better and the food was hot when it came out. One employee was very customer friendly and assisted with ice quickly when the Coke machine was out. It was a great difference from approximately one month ago. Overall a better experience than before. read more

Why am I here 40 minutes after my order was supposed to be ready..... I understand every place be busy but this genuinely was some of the worse customer service experience ever read more

No answers from contact us, bags food in the wrong bags and is so overpriced for mid, tiny wings. Maybe try wing king up in ft mill?

We ordered their 20 wing special. You can choose 4 different flavors (5 piece each) an order of fries. All for 20 bucks! Great deal.

AJ and Sydney gave amazing service--super sweet, great attitude, and very welcoming! i would definitely come again.

Shame on the ownership of this location, their franchise license should be absolutely yanked!! Filthy dirty, all the ice and soda out on the soda machine, waited 40min for 10 wings and 6 strips. No excuse, just another franchise who's ownership is completely MIA! Shame read more

Fire everyone that works here. There's no reason I should be waiting 45 minutes for 12 boneless wings and fries. Absolutely ridiculous not even including the poor mannerisms from the staff. No ice in soda machine. No air and very humid inside. read more

I waited for 70 minutes for 15 wings. At about the 70 minute mark, one of the other 15 people who were waiting yelled out "I've been waiting 2 hours, where are my wings?!" I left at that point and just gave up on the wings. If there was anyone working the counter I would have complained. The place itself was disgusting. Trash overflowing onto the floor right as you walk in. The kitchen was just as bad- trash and food all over the floor. I wish a health inspector had walked in, it would have ended my wait a lot sooner. read more

Should be zero stars. Ordered food from the Wingstop website, door dash dropped it off. Wrong order was in the bag. Tried to call for 20 minutes no answer. Had to go to the store which is 30 mins each way and workers have an attitude. They should have refunded me my money and remade my order. read more

Stay far away unless time is what you have most! Waited 45 minutes for a door dash order not even my own food. Barely any other orders. And the system is always down so you can't place orders in person. read more

Would give ZERO stars if I could. The staff is a bunch of the LAZIEST and SORRIEST group of folks I've ever heard of. To start, I never received my food or a refund. I had to resort to contacting corporate since this location can't be bothered to answer the phone. They will close at random cause they'd rather collect a paycheck than EARN it. To put into context, I placed an online order of $30+. My husband went to get the order. Through the glass door he seen several employees inside. A young man approached my husband at the door from inside and said, "WE CLOSED. CALL WINGSTOP FOR A REFUND". So I call wingstop, and guess what? Voicemail was full, probably full of other complaints begging for refunds. While my husband waited in the parking lot trying to figure out what to do next, he witnessed several customers going to the door while employees locked the doors and laughed in their faces. The sheer disrespect these deplorable workers shown is a testament to how awful rock hill has gotten. Wingstop corporate has been informed as well as the BBB. Do better. I hope the employees lose their jobs and get a lesson on how to be a decent or even humble human. read more

Real simple, avoid this dive unless you have 90min to wait on your order....if they don't lose your ticket. And avoid even more if you DoorDash, they will screw the order up and keep you camping for your delivery read more

TERRIBLE LOCATION!!!! I keep giving this place a try but they disappoint every time! Wait is 45 minutes plus even after ordering online (which is suppose to make it easier) then when you get there to pick it up they tell you they can't find it. This has happened several times. Food is COLD AND OLD. They have truly made me hate Wingstop. Management/owner needs to hire more people, they can't handle the large crowds!!!! I will never return or eat this crap again. Zero stars if I could read more

Took over 20minutes for my friend food to come out while ours was out in 5 minutes. It took 30 minutes for it to come out read more

Wingstop - We all ate and her food wasn't out - Chicken Wings Near Me - Rock Hill, South Carolina

Impeccable service. I had an amazing time experience here this evening with my family! Shout out to zoe and will! The restaurant is super clean and in great condition. Food was amazing. Everything was great, could not be more pleased! read more

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this is the most nastiest wingstop they give you little chicken wings the fries are almost always soggy the workers are somewhat nice even tho most of them give you an attitude. worst chicken ever. read more

Had to walk out. They have a white girl in the kitchen working with food, One glove on but touching people food with the UNGLOVED HAND. Do not recommend read more

Best wings! Kuddos to the manager who is so courteous. I always order the hot wings that are hot and flavorful. They don't skim on the sauce. My go to place for wings. read more

New WingStop location just opened up and already a complete disaster! Straight disappointment!! Requested extra well done wings and they were under cooked and nasty ! Staff suck! Just READ the order TICKET ‼ read more

I don't even know how the food is yet...I've been here for 50 minutes and still haven't gotten my food. Please keep in mine there were only 2 people in front of me when I got here! The service is incredibly too slow and I will never come back to this store! My lunch was wasted waiting on food and I won't even get to eat it! read more

The chicken was good; however the customer service sucks. The lady at the register was on the phone when I arrived, but when she got off the phone I guess it was the end of her shift. She did not say anything to me, not someone will be right with you or nothing. Eventually someone from the back came to take my order. read more

Wingstop is my first pick when someone asks me where I would like to eat. they have crispy chicken sandwiches that are to die for. I love the hawiian flavor that I love and the hot honey is amazing as well. I strongly encourage everyone to eat Wingstop read more

Orders always take a long time to get, they're never packed neatly, and overall the feature t always appears to be dirty

So, I waited a couple weeks after grand opening to give this location a try. I wanted to let all of the excitement die down, and wanted to give them a chance to work out all of the kinks. I placed an online order, and when I walked in, the customer ahead of me was just wrapping up. When it was my turn, the young lady at the register just kinda looked at me. This made for an awkward moment, so I greeted HER, and told her I was there to pick up an online order. She asked for my name, and after I gave it to her, she wordlessly handed me my bag...and that was that. The whole exchange lasted a few seconds, but it was so weird that I had to laugh! There was no customer service skills to speak of! Anyway, the food was terrible! The wings weren't fried hard the way I requested, the skin was loose, and the meat was tough. The fries were ice cold, and undercooked. Man...I spent nearly $30 on this meal, and it was such a waste! The only positive is that my order was ready when I got there. That being said, I definitely won't be back any time soon. This location obviously needs more time to get it together. read more

i have waited atleast 30 minutes for a order that was supposed to be 15 minutes this is ridiculous. this has happened multiple times. will not be coming back. read more

Slower than daylight order at 1:30 got there at 2 food still not done and waited another 30 min to get my food. And we talking about a chicken sandwich read more

i've had to come here for doordash orders like five times, every time i go it's at least a 45 min wait, even when it's not that busy.

It says order was going to be ready in 15 to 20 min online. Nope. Waited over 30 min for my order and wasn't even that much on the order. Ridiculous. Probably won't go back. read more

Best Wingstop I've been to, the food was good and their service was amazing. Definitely will be back

Workers not wearing gloves touching their underwear, and very unsanitary. Food is good but service is absolutely horrible. took atleast 30 minutes to get our food and they made like 9 doordash orders before us. I would not come here agai read more