I wish I can give a 0 Star. This place is HORRIBLE! Second time I ordered and it's over 2-3 hour wait time. The food is soggy and disgusting. Second time I ordered I didn't pick up my food since they took 3 hours. Never got my money back. Be prepared to order soggy wings that feel undercooked and/or wait more than 2 hours for wings. This is place ridiculous. read more

Placed a phone order it said ready at 1020-1025. I arrived at 1030 stood there about 5 mins before the guy behind the counter asked if he could help. He then tells us it will be another 20 mins before our meals are ready. Crazy that placing an order over the phone is worse than going inside and placing an order. Other than that. My chicken was good. Not fried hard not under cooked. Just right. Seasoning was perfect. And thankful that this was not enormous size, chicken, wings, and drumette's. Slow service but food was good. read more

Wingstop - Chicken Wings Near Me - Rialto, California

Placed an order online saying it was ready my boyfriend went in to pick it up for me. Went in and the person asking if we placed an order told us that they mistakenly gave my order to the wrong person. After they messed up and gave my order to someone else decided to give my boyfriend attitude. Very unprofessional. read more

Wingstop - Chicken Wings Near Me - Rialto, California

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Let me first say this. I would never order from this place again. I have never been so irritated with a fast food chain in my life. I spent $43.00 for items I did not want. The quality of food was terrible and they tried to present me with some food that I wouldn't give my dog. I could not tell you what I had but know this it wasn't what I paid for. Then I called to complain and the lady gone tell me they can replace just my chicken. Naw you gone refund me all mine. read more

Wingstop - Disappointment - Chicken Wings Near Me - Rialto, California

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Excellent customer service Fast service of food! We always order 20 for 20 and large seasoned fries. So far it has not dispoint. read more

This was so ridiculous my daughter had ordered us wings and right when I was going to take a bite I had tasted that it was burnt so I look at my other wings and there was another one that was burnt it's ridiculous and my fries were very hard as well and hardly had seasoning on it I would give this experience a 0 read more

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Hailey was very sweet and accommodating to my needs with my mobile order. She made sure that my food was prepared and ready with everything I needed. Great service! read more

Last Saturday there was a mix up with my order. I went back to get missing items and for them to fix my order. The staff were so polite and respectful. I was pleasantly surprised because some people lack customer service. These guys rocked. The fixed the order and the food was perfect. Staff member Lee Jay really went out of his way to help. read more

Wingstop - Good ol buffalo wings! Most like ranch but I prefer blue cheese. - Chicken Wings Near Me - Rialto, California

Cold ahh food took forever (an hour) for a small order only for it TO BE COLD?? Might as well given me the frozen wings to take home and air fry myself read more

This was my first time at location and i was extremely disappointed ; the service was subpar at best . The order was not up to standards . I ordered all flat wings a 30 piece and received soggy almost raw naked wings . when i complained about he order it wasn't remade i was told the order was made correctly and was talked to rudely read more

Cashier was plasent. The establishment appeared clean. The order were taken accurately. Great place!

I went today to get my food they made it at a good time but my wings weren't fully cooked they were raw. I was sad I had to throw the 20 wings away I was looking forward to it read more

After 4 years of being a big bsck off of wingstop they made my order so poor this time that I'm actually gonna never get wingstop ever again . Thanks this location did it for me ! Always never worth the 30$ every time I go read more

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The Incompetent teenagers strike again!! This time I ordered through Uber Eats, they forgot to add the sauces I paid for to go with my soggy stale fries they gave me. Speaking of the fries, I ordered a Large, but I guess that doesn't matter, because they will give me a regular no matter what I wanted. Wings weren't even warm, I don't understand how this location's Franchise owner doesn't care to manage their location, seems like they neglected it in the hands of people that have ZERO INTEGRITY ! read more

this was absolutely ridiculous i love wing stop but this specific place was just horrible they burnt my chicken and my fries were hard and then i had asked for utensils and they didn't give me any of it honestly if i could give this experience a 0 i would read more

Wingstop - my burnt wing - Chicken Wings Near Me - Rialto, California

Garbage . If you like cold old fries this place is for you . Baskets of fries waiting for you to place your order. 45 dollars later my order was wrong. How do you confuse garlic Parmesan with plain wings ? Not to mention this place is dirty. Definitely not eating here again! read more

Wingstop - Old, cold and hard fries . - Chicken Wings Near Me - Rialto, California

Just ordered lemon pepper boneless wings order #8069760406 and the wings were so over seasoned they tasted sour. Completely inedible the amount of sourness and saltiness is overwhelming We just can't eat them. So disappointed.. read more

Wingstop - Wingstop receipt - Chicken Wings Near Me - Rialto, California

The young girls here, were so polite and professional. I ate here and they were professional and nice to all the customers. My order was correct and tasted great. I came in today at 11:55 am. Thanks girls, keep it up! read more

they have 1.7 stars this Wingstop should not be open. How dare they have a chicken bone on the floor . their staff is smelling like weed that is discussing they're overcooking food and it should not be like that and you guys are supposed to be the best. read more

Wingstop - Chicken Wings Near Me - Rialto, California

Sheesh do yourself the favor and order from the next available Wingstop. This has got to be THE WORST Wingstop location. From the staff to the store, to the quality of food 0/10. I ordered online, go at the pickup time, I walk in & they right away say they're out of ranch. I waited almost an hour from ordering time till I got my food. While I'm waiting I ask for my cups so I can pour my drinks, this dude grabs my cups and throws them on the floor & turns around. I ask "how much longer" they're response "we're waiting on fries" (not what I asked!) I get home. Of course, all three of my chicken sandwiches were mushy in the center and leaking fluids. I ate my fries and threw away my sandwiches. What a waste of time and money. read more

Wingstop - a sign for a new chicken sandwich - Chicken Wings Near Me - Rialto, California

Worst customer service. I ordered the large wing combo and they forgot my fries. I called to inform them and they had me on hold for over 15minutes, I then called again and a man answered the call and I informed him they forgot my fries and he said I can pick it up after I paid a driver to pick it up for me. Going out for just fries is nonsense. They need to start double checking their order because it is the 2nd time this has happened to me and it's unfair how it's their fault they messed up My order and after paying someone to bring it to my house they want me to go there for just fries. I wish I can get them a 0 bad customer service and for not double checking orders but sadly I can't. read more

Don't waist your money at this location‼‼ the food is so bad. The employees have always been nice but the food that's coming from back there is horrible. I hadn't picked up wing stop in a while and finally decided to treat myself and my son and received the worst chicken ever. I should have taken a picture it was dark rock looking chicken. read more

I hate leaving bad reviews but this Wingstop deserves it. Whoever is the manager/GM should really look into operations and consider that their income is based on customer satisfaction and quality/taste of their food. I ordered lemon pepper wings and boneless hot wings with fries. Everything was cold. Certainly not hot, not even warm, cold. And, what wing spot charges for every ranch? I get the idea of paying for extra ranch, but buy two orders of wings and it doesn't come with even one ranch???? I get wings come from chickens, but we found 6 different wings with feathers still in the flats, and customer service when placing our order was horrible. It seemed they were upset I was ordering food. lol anyway, this place needs to shape up. It's kind of sad, just bought a house in River-ranch, 2min away, and I was very pleased to know there was a wingstop walking distance. Well, I can promise you I will never come back again. read more

There wings are pretty good there and their fries aswel. Reason why I gave 2 star is because there new way of placing an order for pick up takes longer then what takes them to make the order read more

If I had to pick one place to be my final meal it would definitely be this wingstop. Customer service is good, they definitely make you feel welcome while waiting 35 minutes for a 10 piece combo. read more

It's Wingstop, what did u expect? Wings are alright, fries are what I prefer the best, good ranch. Wings: 5.9/10 Fries: 7.0/10 read more

This store should' t even have 1 star. They are the rudest and don't ever get the orders right at all. You ask politely and they have the employees here! read more

Call in your order. Easy to pick up. Food was hot, well seasoned and delicious! Stupidly, I ordered 10 "original" drums only, extra well done and large fries. Customer service was cool. Next time I'll order my favorite ("lemon pepper" flavor) My total experience there was nice and short. Oh yes I'll be back.... read more

I don't understand how employees can go about their day and not clean the dirty tables full of ppls trash. MAYBE placing a trash bin inside would help! I don't understand how there's tables to eat but NO TRASH BINS! This place needs new management or better employees. read more

absolutely do not recommend this wingstop location, received one of my wings with a FEATHER on it aside from receiving all of my food cold. i'm astonished a place this reckless with health regulations is still open. would give 0 stars if possible. read more

Wingstop - Chicken Wings Near Me - Rialto, California

Worse place ever. Every time I order it's wrong never fails. I called and complaint and they said bring it back and once we have it they will process the order again. NEVER ORDERING FROM HERE!!!! read more

Now I remember why I stopped coming here and why their rating is so low. I did an order online for pick up and unfortunately, I get all the way home and my order isn't complete. I called to let them know my order isn't correct and the girl looks up my order and was able to tell me exactly what was missing from my order. I'm not sure why the order wasn't double checked in the first place. My food also wasn't that hot even though I was there close to my pick up time. I drove all the way back over there and the lady at the counter couldn't give me a complimentary ranch even though my order wasn't correct and I had to waste my gas to come back. She was also rude about it. Gas is too expensive to be driving back here for an incorrect order. This parking lot is also terrible thanks to the In-n-out line. I will keep my $30 next time. read more

So I'm writing this review because of the business owner (I can't recall his name, it was on the door when I went in). Long story short, the power went out on the entire block (the in n out and Jersey Mike's, everyone) didn't have power for like 30 mins (I'm guessing an accident nearby hit a transformer). But after the power can back on, their systems were struggling to get back online. I had waited alittle longer than normal for the meal and for their machines to come back online, so the owner (who was working with everyone in the kitchen) decided to give me the meal for free "for the hassle". Tbh I knew I had to wait and I didn't mind, but it was a very kind gesture and a show of good faith by the owner and staff. Overall the food was great and I was pleased to know the owner cared about his customers. 5/5 for me. read more

This place has TERRIBLE CUSTOMER SERVICE! Dirty kitchen, watched cooks go outside and not even wash there hands. Orders take way to long, avoid this place at all cost read more

This is not the first time they mess up on my order. the last time I ordered I was missing fries. this time I was missing wings and they stuffed 4 different flavors in to 2 containers , it was very messy I'm very upset I spent 48.00 on food. read more

Wingstop - They stuffed 4 different types of wings into two containers - Chicken Wings Near Me - Rialto, California

Today experience was not the best let's start off by saying I ordered a 10 piece wing combo and only got 9 wings & the wings were just over cooked the meat was kinda tough the fries were ok hardly any seasoning though read more

Wingstop - Wings - Chicken Wings Near Me - Rialto, California

While I'm happy to have options to order out and under normal circumstances (eating in) I like wingstop, with that being said.... The preparation of my food WAS HORRIBLE! See the pics I've attached. The bag was POORLY SECURED (the driver could have easily reached in and grabbed fries or had a sneezing/coughing attack and there WAS NOT PROTECTION IN THE LEAST! The fries were open faced (are you kidding me?). My kid and I are NOT EATING THESE FRIES!!! WEare hesitant to eat any of the meal at all... In this time of our new normal you should have done the following: 1. Seal the bag w multiple folds and multiple security stickers 2. Places the fries in a covered container 3. Visually verify it is properly closed for your customers safety!!! I tried calling 909-875-9464 (the ph# I found on Google and no answer... I've ordered pizza now because my kid won't east this!!! Thanks wingstop! read more

Wingstop - How bag was received - Chicken Wings Near Me - Rialto, California

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Ordered online for pickup. Wingstop stated my food would be ready 23 mins to 28 mins. I had to wait an additional 10 mins because my order wasn't ready. Another issue I had was the fries. Y'all gave me old fries that were re dipped into oil. They were soggy and mushy. I had asked for utensils and well there wasn't any in my bag. Other than that I also know to ask for extra sauce on the side since wings and tenders are not drenched in sauces. read more

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Idk why I come here. They always messing up the order and forgetting things. Last time I got all the wrong chicken and this time the wrong fries and I didn't get my brownie. read more

Wingstop - Chicken Wings Near Me - Rialto, California

Made A Phone Order Prior To Pulling Up To Be Ahead Of The Wait And It Worked So They Are Doing A Good Job In My Book And It Seems Wing Stop Up'd The Size Of Their Wings Since I Last Came To A Wing Stop Location At One Point I Was Trying Everybody's Wings To See Who Had The Best I Chose Pizza Hut Because Of Size And Taste , But This Wing Stop Location Made Me Want To Reconsider So I Might Have To Do It Again Will Be Coming Back Because Punctuality Is A Turn On -@aredott read more

Wingstop - Chicken Wings Near Me - Rialto, California