service was okay, but the wings and fries were just not it. i think i should've ordered something different wing wise though.

So disappointed! My mom just moved next to this Wingstop and had a delicious meal there last week, so she suggested we make an order as a family. They forgot to include the sauces, the desserts we ordered, and they sent us the completely wrong flavor for most of our chicken order, (we were so excited to try the Korean, which my mom said was fabulous), but they sent us one of the Hot Honey flavors instead, which none of us cared for. Event worse, my mom spent so much time trying to call over there just to get a refund on the items we didn't receive, but they don't pick up their phone, and they haven't responded to her calls or messages. I'm so disappointed because apparently the Korean chicken wings are delicious, but we would never know, and as it is we are owed money back. The manager over there needs to get their act together. read more

I visited this establishment on 10/28 at approximately 4:44 p.m. and made a purchase totaling $20.73. Since my order was expected to take some time, I did not take my receipt. When I arrived home, my child began eating her wings and found a hair in her food. I immediately called the store to request a refund, as I no longer felt comfortable eating there. The employee who answered, described as a long-haired male and shift leader, informed me that the general manager who processed my order had already gone home. I explained that the refund should still be possible using my Apple Pay details and the time of purchase. He stated he did not know how to issue the refund and repeated that I would need to wait until Thursday for the GM's return. When I suggested he contact the GM for guidance, he refused and did not take my contact information to have the GM follow up. Based on this experience, I would not recommend this establishment due to sanitation concerns and unprofessional handling of customer issues. read more

Wingstop - Chicken Wings Near Me - Randolph, Massachusetts

Service was awful I walked up to the register and the guy was just staring at me and didn't even say Hi. I told him I wanted the 15 piece meal deal that comes with drinks and when I said does it come with me all he says is no not the 20 piece meal deal. I said I didn't want that I asked for 15 piece. Doesn't say anything but changed it I guess. Food was good but service was horrible read more

Went to get lunch pick up with some friends and the place is clean but nothing to right home about for atmosphere, the staff were really friendly but it more of a takeout place. I was pleasantly surprised that the wing were really cooked well, the boneless wings though were not doing it for me so I just stuck with the traditional wings I do wish that the wings were a bit more spicy but they did taste good. If I'm up in that area again I might stop in for some wings if the urge strikes. read more

Horrible, I went to get an order of a 6 piece boneless meal, half Lemon pepper, half Spicy Korean Q. When i got the order, instead of korean q, i got wings with barbecue sauce. I went back, then when we got home they gave us Hot honey instead of Lemon pepper. How could this happen, the same thing happened last time i went read more

Been coming here for a long time , last 3 visits and order 15 pc by the pc they gave me 80% drums and today all drums , asked why the said if I want flats have to pay extra ? WTH , shouldn't be a mix of both , I get it if want all flats I'll ask for that and pay for it but I wanted a mix not just drums , be ware read more

Wingstop - Chicken Wings Near Me - Randolph, Massachusetts

Wings are actually decent in size, Cajun corn was bomb AF, and the fries reminded me of five guys. However wing stop is definitely overly hyped and I don't think it's worth it. I like a little crispness to my wings and they were too soft for my liking. Flavors are mid. I ordered (dry) lemon pepper wings and it just taste like oil. Service was good though they made sure I had everything in my bag and my online order was completed within the time frame. I didn't eat inside but they do have tables and chairs. read more

See all

Ten minutes for pick-up means forty minutes later. Do not come her expecting your order to be ready smh

one of the only places around me opened late at night, their food is good and service is ok when it's not too busy.

Staff working register made it clear he was unhappy to be there. Unpleasant is an understatement. 1 Bathroom was kept locked and the other had no towels. The food was mediocre. It was my first time at a Wingstop...per this visit I do not recommend. 2 stars is me being generous. read more

Such a hit or miss place related to staff, you could go in one day and the staff be fine and pleasant the next day they could be rude as anything. Better just to order in advance and not talk to anybody. Overall the food is good for a fast food restaurant- like the chicken sandwich especially with the ranch or cheese sauce. The fries are not anything to so special. read more

Over fried. Fries too burn and dry. Chicken has no taste. Service is too slow. Waited for 30 minutes after order. Service is poor. She doesn't want to explain anything even I asked. read more

Cell phone use on cutting board? Then no gloves while fixing orders. No way. Workers standing around while orders need to be worked. Thanks to the young cashier with glasses who worked the cash register and then went back to help while others watched. read more

The only reason I'm writing this review is because this is the WORST Wingstop I've ever been to. The service is HORRIBLE. The workers are just standing around on their phones being rude to customers. On top of that I'm missing items from my order because they were too busy laughing instead of making sure the order was correct. I would like the number to HR. Thanks. read more

Wingstop should really look at who they hire. This location has gone down hill. Workers are not serious and play too much while customers wait for at least an hour or more with all their foolishness. Come on wing stop get it together. Teach them some customer service skills. Don't just hire to have a body there. read more

The little girl at the register was really rude, they have major issues there and it's sad. Management needs to do a clean sweep. Update: spoke to Corp, promised I would get a call from someone.... I'm still waiting. Oh did I also mention I'm still waiting for my refund from my sons order. He prefers online only to be told they don't have a order, he was charged twice, and still had to turn around a pay a third time to get his food. I was told the other transactions would be returned. I'm still waiting, that was a week ago... read more

I was there half an hour before they were closing, staff was friendly enough but maybe because it was towards the end of the night, i felt the chicken tenders was a bit on the dried side. I also got the cajun corn as a side, it was good and juicy so it kinda made up for the chicken. Went with high hopes but left with a let down. Again, it was towards the end of the night so i might give them a try again during normal hours. Wish they would have just told me they are close instead of maybe rushing my order. read more

Usually it's pretty good but they gave us the gave us the wrong order. also they're always talking and slacking and the wait is pretty long but some of the employees when we went there a couple of times were really really nice and the food is pretty good read more

Food always cooked correctly. Wait times I've learned are just an estimate because my food is always ready in 40 minutes, and not the estimated 15-21 minutes online ordering gives. The crew that works on Fridays are the reason I still come back. They're very consistent in their food prep. read more

The fries were amazing but that was it. The kitchen that you can see the whole time looks filthy. All of the tables were filthy. Clearly no one wipes them down during the day. The wing sauce was good but the wings were small. The worst part of all of this was the barefoot homeless guy laying next to the front door greeting people as they come in and out. It's unfortunate that the man is homeless but at the same time they are trying to run a business. They should be contacting the police and have them ask the man to leave the property. read more

The flavor of the food here is great and consistent! The chicken usually has crispy skin/breading and is juicy inside. Unfortunately the wait time is pretty crazy every time we have ordered. I could understand waiting if my order was correct. But every time we have ordered here (over 10 times) it has been wrong every time... In one instance it was missing an entire bundle... This specific time it was missing our tenders and when we notified staff they said okay and we weren't given a time frame that we would wait for the tenders or if they were even making them. Again the food always tastes great but it stinks that I have to dump my order out on their tables every time I visit because I don't want to be missing food when I am spending over $70 usually. It seems like an easy fix of checking off the items when they are put in the bag or putting them in the bag in order. Unfortunately it has been a disappointing experience every time :( If i could give less than one star I would because this seems to be a consistent issue they have that could be easily fixed. read more

All I can say is NEVER AGAIN. Let the photos speak for themselves. I can't believe this is what wing stop has come to. read more

See all

Ordered a sprite with my meal and they got me water ... wth. Gave them another try and they totally missed my drink all together. It's ridiculous. read more

The food is fine but beware if you order online.... I placed my order online showed up twenty five minutes later to pick it up and the store had no record of it. The staff has no way to check on it and there is no manager and no online support to fix it.... So the only thing you will be eating is the creditcard charge and no food!!! Good luck! read more

i give this store 0 stars first of all they forgot about my friend order and thought that would be okay so instead of trying to do something about it they just sat there and acted like they didn't know what was going on like some idiots the big eyed girl at the counter with the dreads had a terrible attitude and didn't know what she was doing at all so idk why she thought she ate but that wasn't main character energy i didn't fw that so therefore i would just tell yall to be prepared. read more

Wingstop - needa retwist wit them crusty musty thangs - Chicken Wings Near Me - Randolph, Massachusetts

I got ubereats from this place. I got 3 mix and match combo. Mango hanenero had no spice to it and was on the sweet side. Hawaiin had a kick to it. Bbq is bbq. The wings were very cheap quality and had a chew to it. I ordered 30 pieces and got all drum and no flats!!!! Does this place get like a dicounted big batches of drums only from somewhere or something?? The quality of the meat was pretty bad. Ive had better quality with the frozen tyson wings to be honest. I got a large fries for $5 and it was definitely not a large at all. Not sure what a regular size looks like. I ordwrwd with no seasoning and got what seems like a light cajun seasoning with some sort of sugar. I dont think i will order again. It was a waist of my $40. Next time i will go to the market and spend $20 on homey bbq tyson wings and get about 60 pieces and i will definitely be more satisfied. Im a bit side. I dont think i will try again. Maybeeee try the tenders?? But the price is not even that great for what its worth. read more

diabolical service absolutely horrible asked if i really needed my 60 cents back when they messed up my order

Pretty poor experience, wait 30 mins for 2 orders of wings, everyone in kitchen just messing around while I'm waiting for my food and then they say they forgot it... read more

I ordered from Wingstop and they got the order wrong so I tried calling them they would not answer. They kept me on hold but then when I press 2 for Spanish, they picked and told me they will transfer me to someone that speaks English because this is only a Spanish line. FUCK THAT PLACE , all they want is your money and don't want to correct the order they messed up. read more

Slowest service n the world the people didn't even react to my order the cook didn't even move faster after my order was placed and the place was empty. Another person came and the register girls was in the bathroom and the person left. It appears you need to call ahead or order online to pickup to get service read more

If I could leave no stars, I would. This is the 2nd time I've been here/ordered and it will be the last. The first time I was told they would be closing early (9:17pm) and I couldn't place an order unless " I wanted to cook it myself". Very unprofessional and rude The 2nd time, I called to order and I was told I can only put an order in online and was hung up on. I obliged, and placed my order online, went to pick up my order only to be told that they replaced my order of Cajun corn to fries because "they ran out." I also paid extra for well done and my order most certainly was not. The food was terrible and unseasoned. I will never place another order from this location. read more

Went to Wingstop for the first time tonight excited to try the ranch everyone talks about. Luckily I overheard a worker tell someone else there was no ranch otherwise I would've found out there was no dipping sauce in my bag after I left. When I asked her about it, the worker said "we don't have ranch, that's over" which I find to be a very confusing response. If this branch is no longer going to offer ranch, that's inconsistent with what Wingstop is and that needs to be reflected in the online ordering system. Very unprofessional environment and the tender sauces/rubs were not good. read more

Firstly time ordering here & never again. I ordered my food at 7:30 , it's currently 9:18 & my food still hasn't arrived! Tracker shows it was going to be delivered at 8:31 but the driver said he's still waiting at this location for this food . ON TOP OF THAT, THEY DONT ANSWER THE PHONE !!!! ***UPDATE*** JUST GOT MY FOOD AT 9:47 EVERYTHING IS COLD & STALE I WANT A REFUND BUT NO ONE ANSWERS ! AND THEY FORGOT MY DRINKS ! read more

Wingstop - Chicken Wings Near Me - Randolph, Massachusetts

This was my first visit to Wingstop. I was very disappointed. I ordered two meals. It took 45 minutes to get our food even though it was not busy at 5 pm. The fries were hard and cold. The wings were over cooked and hard. There were no napkins and the bathrooms were closed. The staff did not wear gloves and I could see a worker eating while preparing our food. I won't be back. read more

The wings were meh. The seasoning was average but if you have a craving for wings and don't want to drive far then this would satisfy that craving. The fries were subpar, I choose to have an average amount of seasoning on it and it was so bland. However, the sauces the wings came with are good! Honey mustard and ranch are always delicious so can't go wrong with that! read more

See all

Excellent wings, perfect size, but sauces containing too much butters. Overall very good wings highly recommended.

WORST wings I've had in years! I tried them twice. Both times they were utterly inedible. read more

It's especially important to follow up when people do the right things, especially when they excel & knock it out the park. Seth Salzman, one of the reps for Wingstop, reached out to me to apologize for the one employee who was confused about the process of handling a customers refund when purchasing directly from Wingstop. He took excellent care of me & promised to provide clarity for the error in communication. The trouble was the inferior DoorDash driver, which Wingstop, obviously, cannot control. I do appreciate Wingstop's management taking responsibility & bending over backward to make it right for me. I respect that more than anything. I mean, anyone can make a mistake, right? It's showing up to make it right that counts. Thank you, Mr Salzman! High Props & Praise. I look forward to bringing my sweetie out for a taste of those Wings! Five Stars to Wingstop's amazing Management read more

Service is slow, and food is mediocre you could definitely get better wings elsewhere