So. I was reading reviews and they had some special for the wings one day. Place has a vibe of any regular pick up joint. Easy parking right outside. It's in a small shopping center Service was ok. Sue handed me my order and i was on my way out. I actually don't expect more than that. It's straight forward and simple I ordered Louisiana dry rub and old bay. I could hardly really taste the Louisiana rub. Wings were not bad. Not very juicy but not too dry. They have many different flavors. And pretty efficient with service. No complains. read more

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Still terrible. Ordered on the app and it gave me a 16-26 min time frame to be completed. Just ordered a simple 6 piece combo with original hot sauce. I gave them 30 min before I arrived and it still wasn't ready. Still had to wait another 30 min to be completed and ready to go. Only reason I come here because my daughter likes it for some reason. It does not matter what time of day you come they are always going to be slow and unorganized. read more

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The Asian manager was very rude to not only his staff but the customers too. The kitchen was dirty and one of the employees parked his car in the front of the restaurant. As a service worker, staff should have the courtesy to leave space for customers who visit their restaurants. The manager didn't even greet me when I was at the counter. I'm never going back to this particular Wing Stop again! read more

Wingstop - I'm the one who the manager of this company was rude to! - Chicken Wings Near Me - Owings Mills, Maryland

If you're a wing person, this is the spot for you! The hot honey rub did not disappoint on the boneless wings, and the seasoning on the fries was so savory, you kept wanting more. Fair prices and good combo meals. Don't skip on the mild rub or Hawaiian rub either, especially on the chicken tender! read more

Wingstop - Chicken Wings Near Me - Owings Mills, Maryland

Should have checked reviews before going, I agree with those that say stay away! The place is trashed, there was trash all over the floor and the back where they cook had food all over the floor. Still tried the food though, it was pretty bad. The fries were so old they were borderline chewy, chicken sandwich was ok, nothing bad but nothing great, cheese sauce is good. This was the only pic I got of the inside. Would not go back. read more

Wingstop - Chicken Wings Near Me - Owings Mills, Maryland

Mediocre food made in large batches. Don't expect anything good Barely more than decent. read more

This is going to seem like a very odd review. I love that this Wingstop has opened here at this location. There are limited options for this kind of food in this specific geographic area. Unfortunately they've only been open two months and they're still figuring out their staffing and turnaround time. I arrive at 11:20 am on a Monday, and they only had one employee working. That person was working on orders that had already been placed and informed me that since everything is cooked fresh, which is obviously an amazing plus in general, it would be at least half an hour for any food order ... if not longer. Unfortunately I can't wait 30 minutes for an order of chicken tenders, no matter how amazing they may be. I will come back in the future when I either have more time to wait, or I can place the order ahead of time so I can pick it up when I arrive. The three stars are for the amazing food smells, menu choices, and concept. Hopefully the food will live up to the Wingstop reputation! read more

So I did something I never do. I read the reviews AFTER ordering. Still hoped for the best. First off - wingstop isn't cheap. Counter help was polite . I ordered Parmesan garlic wings with fries and a roll. Did not want soda. The wings are as pictured. Drenched in so much butter that they were pretty much inedible. Made me nauseous. It is so much butter I wonder if the store has any left. The roll was a rock covered in butter . The fries were the best part of the meal. For a chain this is not acceptable. One star for the clean store and the speed of order -about 15 minutes. Zero for the food and waste of $15. Update- I actually emailed corporate about the trash meal at this location and they said they would reach out to store and sent me a $10 gift card but it's likely I won't be using at this location. I'll be heading to Patterson if I opt to eat from this chain again. Still nauseous thinking about it. read more

I wish I would've checked the reviews before ordering here but I was treating my team to lunch for appreciation week, and it was the most tasteless, disorganized, nasty food we have ever eaten. So much that I had to apologize to my team! First, the wings were bland and didn't have enough of the preferred seasoning on them. Second, the Bleu cheese was so watery and tasteless you could tell they were diluting it to stretch despite it being disgusting for their customers. And lastly, they gave us whatever drinks they felt like even though we ordered specifically to everyone's preference. One of the drinks shouldn't have ever been on the menu because it tasted like a sour lime and that's it! I'm so frustrated that I chose this location because clearly, they are cutting corners with ingredients and staffing because this was not it! We spent over $100 for nothing! read more

Todays visits was little better then the last visit a few months ago. I swore I would I would never visit this location again. I would drive to the city first. But my family wanted wing stop and this is the closest one near me. The cashiers we're teenagers so the customer service was not the greatest. It's never an adult present during my visit. The language from the kitchen was disgusting, I'm glad it was no young kids present. However the food was okay for the price. read more

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UPDATE: 11/7/22 - I was hoping to report back that they have improved but sadly, I now understand the reviews from people who were writing that the wings tasted like they are frozen wings. They do. They aren't frying them hard enough (the grease probably isn't hot enough). The wings I got earlier tonight smelled good but were soggy. I used to order from a Wing Stop in Glen Burnie once every couple weeks; the wings were never soggy. I'm not sure what the issue is here but the combos costs way too much to be soggy. They also didn't add the parmesan to my fries. I always add parm for 0.10. I didn't notice it was missing until I got home. read more

I've been to a lot of Wingstop locations across the country and this location by far is superior. Food is always as ordered and precisely packaged which is a pet peeve of mine. When you pay attention to little details like carrots and celery you know it's going to be good. I just wish the app had more options to customize like extra sauce or wet. read more

Literally the best wingstop you'll ever find. This is my local wingstop and they have the best customer service! Also so kind and patient while ordering! and they give out extra ranches if u ask. Will forever come here. read more

Wingstop - the inside of a restaurant with tables and chairs - Chicken Wings Near Me - Owings Mills, Maryland

Read the reviews people. I should have . The food is not good and the service is worse . I definitely will not go back read more

Wingstop - What a difference - Chicken Wings Near Me - Owings Mills, Maryland

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This place did not give me my complete order. When I arrived the next day with receipt they would not make the order over or refund me my money. Do not go here ever. They do not care about losing loyal customers. I will NEVER go to any Wingstop locations again! read more

I guess training doesn't exist anymore. They just hire anyone and let them be. This place is about to go out of business as quick as they opened because every time i go there, there is always a problem and no one knows wtf they are doing. Orders always wrong and the kids that work there have NO work ethics at all. Either management need to step up and train better in customer service or shut that shit down. read more

The boneless wing size is extremely small. Sometimes it takes 3 boneless wings to be size of a chicken nugget. Dont the corporate have standards on the size??? I would rate it as extremely stingy. The wing size is small but the boneless wing is extremely small. So it comes out like 35 bucks a pound for the meat. Merciless. read more

Wow ...called to place an order but the young lady stopped me before I could even say what I wanted to order and informed me of how there is only 3 employees cooking and it was going to be very very long wait ‍...well 99 problems and I didn't care not about any of them -customer service no longer a must ...they just opened at this location and already lost a customer. read more

Pretty good food and selection to choose from fries are the bomb many choices to choose from

Firstly when we got our wings they haphazardly threw the sauce into the bag and got ranch all in the bottom of our bag. When we asked for the bag to be changed the woman there just looked at me and then reluctantly did it. There was still ranch all over most of the things in the bag then our Buffalo wings were drenched in sauce and our wings were cold. Not a good experience for a place that just opened. Highly disappointed and especially on wing day! read more

Wingstop - Celery and sauce in the bottom of the bag - Chicken Wings Near Me - Owings Mills, Maryland

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I got food from here and the order was COMPLETELY wrong. I asked for hot honey and I received lemon pepper which was salty. I also got mild buffalo and it tasted like ketchup and it was so mild that my 2 year old nephew could eat it. The place was pretty clean but overall this was a terrible experience. read more

My first time ordering from here. Got my food and it was cold. Chicken was salty. Fries were seasoned well. The ranch wasn't even all that. It was definitely hyped up. I wouldn't come back because the food is just not that great. I could've went to McDonald's honestly . read more

great service! i always order on the app and it's always ready and fresh. the wings taste great and the other food too. 10/10 recommend this wingstop read more

WHERE ARE THE OWNERS??? Get involved, care, supervise or fail, ie;go out of business... reviews are crappy and your business is new... Red flag! Owners must enjoy flushing money down the drain, I assume they don't care about success, reputation, customer satisfaction and consistency.Constant complaints, stale hard rolls, partially peeled haphazard cut veggie sticks, old food, reheated food, burned food, order mistakes, sauce issues,staff attitude & competency, etc. Unacceptable! So, again... Where are the owners? Your business is nose diving straight towards the ground,everyone is turned off since day one, wake up! read more

they refused to refund me after i told them i couldnt pick up my food. they also refused to deliver it and said that they dont do deliveries but they do. read more

No MOD! A bunch of young kids working here without supervision. Placed an order at 11:30 for pickup at 3:45, they made the order at 11:30 and expected me to accept that! Soggy and ice cold!Told me it would be another HOUR for a fresh order! You can't even be serious! Forget this place! I'm done! read more

Customer service is trash wings under cook I rather ride past this one and go a few mins to the one in the city whoever running this needs some new employees they don't know how to cook fries or wings waste of money I really want my money back read more

On 01/22/22 I ordered the Louisiana dry rub, and Parmesan crusted chicken with parmesan seasoned fries. It was really good the first night no issues but the second night gave me food poisoning. I heard a few bad reviews before but choose to ignore it, Do not ignore the review, even if it's not in your specific area. 0/10 won't be getting my money again. read more

It seems like every time I get excited about a restaurant opening, I'm always underwhelmed. Well I tried the new wingstop in Reistertown the week they opened. Service was slow but I gave them grace because hey it's week 1. Well I visited yesterday and all I saw was chaos. They look understaffed, people lined up waiting in the store and the staff that was there seemed confused. I ordered lemon pepper wings and dry rub. Get to the car, open my box of wings and what do I see ? Feathers on multiple wings. I go back in, show the feathers-they apologize and replace the wings ( many people in there waiting). I get to the car, open the box again and they gave me wings no sauce ( naked wings). I go back in, show the wings again and they apologize and say can I just give you the dry rub on the side. I just say ok, people still standing there waiting on orders, rude door dash guy who cuts the line to ask for an order and I just shake my head. Never again will I waste $20 for wings and soda when I can't get quality food ( hairy wings). I understand good help is hard to find( staff was friendly except the young lady at the register seemed as if she was in no rush to do anything) but I think the owner can do better. Owner if you're reading this, you definitely lost money yesterday because I saw multiple people simply walk out when they saw the wait. Just awful experience. read more

Walk in to place an other 3 young ladies at the cash register more concerns about placing their others and more concerned if the manager can see them on camera but they they don't care if he does, finally I was acknowledged and place my other, got home got the wrong order call back to say make the right order that I am coming to exchange it, the phone call was very unprofessional so I decided to cancel the order got there the supervisor came out to give me the refund I told him the situation his respond was well their are kids , freaking kidding me . This place wouldn't last for a establishment that was just open. Sad thing is there are not concern a least bit about business but the person financing the business will be the one suffering. read more

Do not go this place. I placed an order online for pickup after I finished my grocery shopping nearby. When I went in to pick it up one employee, Dylan, was working. She saw her friend come in when I came in and she asked me my name for my pickup and then started talking to her friend and missed hearing my name. So she asked again. I told her. She said she had an order for a mispronunciation of my name and then she asked my last name. I told her. Then she picked the order and again she said had an order for a mispronunciation of my name. I told her that's not how you pronounce my name. She held out my bag of food and tried to take and she wouldn't let go, so I told her to let go of my food. She then called my B-word, told me F-you and gave me the finger and walked a way. I asked her for the manager and she initially said he wasn't on site that day. Then she said he was outside. Then we she arrived, she lied and denied that she'd said what she just said and done what she'd just done. And instead said that I tried to argue with her about my name. Ultimately, the manager/owner apologized for her and said he could see on camera what she'd done and after I asked for it, he gave me an apology. I told him I planned to make a formal complain and another man, who represented himself as an partial owner said that it that the individual location is owned privately and not part of the corporate organization. I told them that the need to fire Dylan. Literally the worse customer service experience I've had - EVER. Definitely won't go to this location again but I'll avoid the chain altogether. I just wen down the road to Chik-Fil-A for lunch. This place was horrible. I gave the food back too even thought the manager/owner tried to offer for me to keep it. If this the same girl who was rude and unprofessional to me made my food, and I suspect she was because was literally the only person cooking, she can't cook food for anyone. And if a business would keep an employee like this, what other corners is it cutting. It's a never again for me. read more

Didn't have the APP to write reviews but downloaded it because of this craziness! Was in Timonium MD on my way home, called up to place an order at 5:35pm drove all the way to Owings Mils MD on HOLD !!! It's a 25-30 minute ride depending on traffic... I pull up mind you at 6:05 pm... My call is still on HOLD, low and behold two males are outside in full Wing Stop uniform hanging out in front of the WingStop having a good old time. Talking and laughing . It's actually very said because I was looking forward to a new Wing spot in the area since Bill Batemans closed. I will update this review if the order is right and the food is at least respectable!UPDATE .... Had to let it all sink in for a few days !!! I'm a fan of WingStop as I have eaten it in many other states only positive I can say is that the lady at the counter was very nice she changed out my ranch dressings out for blue cheese, without an issue. I ordered 40 wings four flavors .... Not happy at all with how it was thrown together. I can say I had Voodoo fries and they were way better than the wings.‍The we're cheesy and flavorful me and the wife agreed! I may give 'em another go in a few months but not gonna spend my money there it's expensive and the cost outweighs the taste and quality of the wing! read more