I would NOT order from this WS again! This is the worse one. I would rather drive across town to the new one on the Berlin Turnpike. The one on Farmington gives spoiled food. I placed a huge order of chicken wings for a kids party and I picked it up and while driving home I noticed a weird smell coming from the pan. Honestly it smelled like sh*t. I got home & other people were saying the same thing. They said it smelled like doodoo. Plus, the carrots & celery were slimy. read more

Wingstop - Carrots/Celery - Chicken Wings Near Me - Hartford, Connecticut

Ehhhh mid stop Got hot honey rub tenders and other flavors Got a 5 piece wings Got a chicken sandwich Got some tenders and fries Mid stop read more

Wingstop - Chicken Wings Near Me - Hartford, Connecticut

warning please do not use the free delivery advertised on Wednesday. My food was not delivered! I receive text messages my food is on the way then all of sudden Wingstop sends a text : canceled and to contact them. I contacted the Wingstop office and the restaurant in Hartford. I was told that delivery service stole my food apparently. Very poor customer support as I was not offered re delivery or anything! Wingstop said they will refund me in 3-5 days. Absolutely unacceptable and the district manager Andrew apologized and said he will refund my money on Thursday. Thank you but in the end my Son and I had no food eat and an appointment to go to. what is happening with customer service! read more

Wingstop - Chicken Wings Near Me - Hartford, Connecticut

Ordered garlic parm wings through door dash and they came completely rock hard and the chicken sandwich was missing I'm disgusted what a waste of money, who on earth thinks it's okay to put spoiled food in an order read more

Wingstop - Chicken Wings Near Me - Hartford, Connecticut

The wings were decent but this place was a mess. Understaffed for a busy Saturday night. The dining area and bathrooms were a mess. This place needs a cleaning. read more

Online ordering is truly not great but the staff was extremely accommodating after a pricing error when placing an online order. They weren't able to fix in advance because it was a scheduled order but they promised to throw in extra wings to make up for the price discrepancy. I wish I got the managers name because she was an absolute gem and SO sweet when trying to help! I know it wasn't the stores fault but the websites and she took care of it. EDIT: When going to pick up this scheduled order they forgot the extra wings and our food was ready 1hr after the scheduled pickup time. Absolute mess. Giving them 3 stars still because the staff was very accommodating even with all the issues. We ended up being able to get a refund for the mishap. read more

Sometimes you can never go wrong at Wingstop. Its just the long wait sometimes that annoys us lol. We had a good experience when we stopped here over the summer. Me and my girl had a 25 minute wait, because it all depend on what you order sometimes too. I like the fried crispy wings and french fries we ate. We also ordered the Lemon Pepper Wings too. Nice staff, cool folks. We will be back. read more

The wings were messy with pure delight. They were delicious. I brought my three Grandkids and all of them enjoyed their wings. We got to sample each other's wings as we all got a different flavor. All four were incredible. Look forward to ordering again. read more

the poor staff need better help or a better system in place to stagger orders. There was no manager on-site this day and people were waiting 1-2hours for online pickup and door dash. even though the app says ready in 20min, won't let you cancel or refund after the app says your food should be ready. then you're stuck waiting or give up on the food. staff were trying best they could but having to repeat the name call out system for every new dasher or pickup worn them out. quality of the food was alright, a bit too salty but had a nice crunch. read more

Wingstop - hot honey tenders and a buffalo chicken sandwich. asked for some blue cheese and got only ranch. - Chicken Wings Near Me - Hartford, Connecticut

Delivery Tracking time was incorrect. Food came late. Order was wrong. Didn't include carrot and celery sticks and the fries were not warm. When I called to order whomever answered the phone hung up. I called back and someone did answer. That was a red flag I ignored. I won't be buying any more Wingstop. Deleted the app. It's too salty as well. read more

Wait over one hour for a dozen of winds ... seriously? It's wings we are talking not a rocket science... The. When the order came out ... she rudely called the name as "Bob, or something like that" ... really rude read more

It's truly a gamble coming to this location but what always seems to frustrate me is the staff. They are consistently rude and plastered with attitude that makes the environment extremely uncomfortable and tense. The line will build up extremely fast and there will be one bag done every 10-20 minutes for one simple order and whomever ordered that bag never comes to pick it up. I have sometimes peeked back and noticed that there are workers standing around and some are not even focused on what they are doing and/or they complete their work slowly and without any acknowledgment of the busy atmosphere that is behind them. Once the food is ready, which currently, I am waiting for, and it has been coming on an hour, it is pretty good quality. But at this point I don't know if it is worth it to come back to this location due to the incredibly short staffed and harsh environment. The workers will give you attitude if you are concerned as well. Very short tempered and they need to learn self control. Now, specifically, I was at this location with a friend of mine after our classes at Central Connecticut State University. A young girl was behind the counter calling another young girl to fight, and you may think, yes, she should be using her phone in case she needs help, but she had family there and they were all laughing along with her. To make matters worse, she was using the WingStop phone instead of her personal cell in order to contact this girl. I hope this location can improve with their customer service/timeliness or else they really cannot be operating like this. read more

Wingstop - Seating, busy atmosphere, small building - Chicken Wings Near Me - Hartford, Connecticut

Arrived during pickup time and was told it would be another hour plus. When I asked for refund, I was told it was "already being made." Ordered $95 worth of food and NEVER will again. read more

I'm really impressed by this Wingstop location! My siblings had a chaotic idea of a wing eating contest for dinner this weekend and called in for pick-up. We ordered 100 wings with multiple sides. In not even an hour, we were able to pick up our food with no hurdles. Service was lovely and communicative. We did not dine in, but the restaurant was clean! I would order from here again! read more

Wingstop - several trays of food on a table - Chicken Wings Near Me - Hartford, Connecticut

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The restaurant was dirty and needs a good cleaning from top to bottom. Staff touching cell phones in-between orders and not washing hands. All of our meals were ordered with fries and none were in the bag. The soda machine was out of 70% of the average brands. Staff wearing bonnets like they were going to sleep. Staff eating near the fryer,then stopped eating to prepare food. This was addressed with the manager.however, the owner needs to show up more. I won't recommend or go back after spending $80 on my order. read more

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I wouldn't recommend this location to anybody. Food was disgusting and the service was longer than a mens bathroom line at a XL concert. They messed up my order and never bothered to fix my order nor refund my money. Management sucks. read more

Trash there's nothing more to say. When it first opened I was ok but now no. I called to complain and was told someone will get in contact with me the next day, that hasn't happened and on top of that my order wasn't what I asked for. read more

An hour wait for 12 wings. Staff was on phones and chatting in the back while we waited. Food overall was mid. Overhyped. Dry. Soggy fries. Small portions. Greasy. And the didn't give us napkins. Not coming back. I'm going back to Buffalo where the wings are better. read more

I was looking forward to this meal and was disappointed in so many ways. First, the parking is atrocious. Second, the store is just dirty and has a neglected look. The soda machine had a layer of grease on it. The music was too loud making it hard to hear the cashier. Finally, the food was only mediocre much to my surprise. The chicken sandwich had a greasy bun. Why? The fries were over salted. Before I abandon Wingstop though, I will try a different location just to be sure. read more

The fries are good, the chicken is always DRY . You have to wait forever, even if you place your order online. On this day I asked for flats only (online) yet there was drums, like why! read more

Wingstop - Wings - Chicken Wings Near Me - Hartford, Connecticut

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Horrible service. Place is just plain ghetto but what do you expect with the area it's located. The staff are very young and vulgar with customers. read more

Really? I mean really? I wanted over an hour for a 10 piece meal. An Indian uber driver spiked someone's meal right at me. I am disgusted!!

First time trying wingstop- I've been DYING to try it. The lemon pepper tenders did not disappoint. Super CRONCH with crazy flavor; also the ranch!!!!! Ugh I literally could drink it. So good. I only gave it 3 stars because the fries were awful. Not only were they limp and soggy, but they were COLD and unseasoned. Very dissatisfied with them- they were inedible and I threw them out. They also had just opened up so I don't understand how that's possible unless they were old from the day before!!!! Ugh. I will come back for the chicken and ask for crispy hot fries again only because the chicken was SO good. read more

Waited 50 minutes for 10 piece wings and fries. I paid for two extra cups of ranch and was given none. NO. RANCH. Made the wings difficult to eat. The fries were also very soggy. The customers were so rude in there and had no manners, it made the overall experience horrible. read more

Food was good. Ambiance if location was dirty. Floors were sticky and overall not appealing with the smell. Food was good and cheap but you are getting what you pay for with the price. Service was fast and on-time. read more

Don't do delivery. Food was horrible. not even what i ordered. they legit poured all that sauce into the container. I actually want to vomit looking at the photo. read more

Wingstop - Don't do delivery. Not even what I ordered. and do you see that sauce in the container. Fries were terrible also. - Chicken Wings Near Me - Hartford, Connecticut

Great food, good service. Met with friendly service. The food was hot and good as expected from Wingstop. Had wings And fries.

Ordered delivery and food was ok but no drinks were delivered. I was told by Door Dash driver that drinks weren't on the order and I had to contact Wingstop for refund. I contacted Wingstop and was told it was the drivers fault and to contact Door Dash. Door Dash immediately knew why I was contacting them before I even stated the issue and they told me it was Wingstop fault. No one would help me and I will never order from them again. read more

Made an online order and had to cancel immediately because it was Hartford and not Waterbury, they said they would refund my money (80$) but didn't. I called multiple times spoke to managers and was still never refunded my money. read more

Nice spot if you want some wings. This place has a very relaxed and casual vibe. Come as you are! I ordered the 8 piece wings which included a drink as well as fries. The flavors were garlic parmesan wings and lemon pepper. I thought they were ok. The lemon pepper could of used a little more seasoning. However I did like that they provide you with a good amount of dipping sauce for your wings. The service was great and the food didn't take long to get served. On a scale from 1-10 I would rate their wings as a 5-6ish. read more

Wingstop - Chicken Wings Near Me - Hartford, Connecticut

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"I offer you my word on a wing" (David Bowie) How can I wing thee? Let me count the ways, I see eleven different styles, From mild to wild, Don't like spicy, does it give you a pain? Well their Anti-Spice flavor is the simple "Plain". Want a teense of flavor in exchange for your moolah? Their Hawaiian flavor will make you dance the hula. Parlano Italiano? Like to say "bella? Try Garlic Parmesan and be a happy fella. Do you like citrus? Do your like spice? You'll find their Lemon Pepper is very nice. Pigs will oink and cows will moo When they whiff that Hickory Smoked BBQ Have commitment issues? Can't make up your mind? If you crave half way heat, engage their "Mild". You'll need a few beers at the local pub To counter the heat of the Louisiana Rub If pretty darned spicy defines your being, You'll feel right at home with a Spicy Korean If heat and Scovilles scare you not Step up to the plate for your Original Hot Like hellfire burning and flames a'raging? You will weep for joy at a taste of the Cajun If you like super spicy (you hot little devil) Mango Habanero is their penultimate level, If you have no fear of burning your mouth off, Their Atomic will make you cry and cough. I picked up a 50 wing special for an office meeting and man oh man was it well received. I chose four kinds of wings - barbecue, lemon pepper, garlic parmesan and Cajun. I tried them all and liked them all. In fairness, the Cajun was too hot for some to handle, but I was fine because I like spicy. The special came with two huge orders of fries, celery and carrot sticks and a slew of sauces. It was a pretty fair price for under $60. Well done Wingstop ! read more

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I am so conflicted writing this review. I wanted to leave two stars but I'll throw a third in because I love, love, LOVE Wingstop wings (Garlic Parmesan and Lemon Pepper, all flats, extra well done for me each and every time!). Lately, the service at the Hartford location has been lacking and the wings seem to be getting smaller and smaller (although they are still tasty as ever). I'm not sure if the service issues are due to new employees or if it's COVID-19 related, but the service leaves a LOT to be desired. It takes little effort to be kind to paying customers regardless of the rough location, as you attract more bees (or business!) with honey. Also, if I order online and receive an email confirmation that my food will be ready in a given timeframe, I don't expect to get my (now almost lukewarm) food 15 to 20 minutes after the end of the quoted time, especially when I live 25 minutes away, and with no explanation from the staff. Again, I chalk that up to lack of training or perhaps they just don't care. This is the third time I've had an issue at this particular Wingstop location (the last two times they simply forgot parts of our order and we didn't realize it until we were home). I hope they get it together soon because again, I really don't want to give up my favorite wings! Pro Tip: For those who can't decide between Garlic Parmesan and Lemon Pepper wings, Wingstop has brought back their Lemon Garlic flavor for a limited time which is a mix of both! Absolutely delicious!!! read more

Never ordered from here because the wings are great or anything. However, they delivered via DoorDash, which makes life easier. However, during this past Sunday I placed an order for nearly $200 in wings far in advance for a 5pm deliver. I didn't mind if it was late, since football was on and assumed it was busy. Yet, they kept the driver there for nearly two hours and never made the order. And at around 6:50, nearly two hours after delivery time, they simply cancelled the order. I felt so bad for that driver who lost two hours just sitting there. Such a shitty thing to do. We'll be skipping this place from now on. read more

Was in Connecticut visiting family and was craving Wing Stop. Convinced the family to get wings for dinner, but was nervous since I had no idea how this Wing Stop experience would be. On top of that, I was placing my largest Wing Stop order ever at 55 wings with 6 different sauces, some all drums, some all flats, with sides, dressing etc. hoping that they wouldn't screw up and then never hear the end of it. Well, this Wing Stop DID NOT DISAPPOINT. They got our huge order done PERFECTLY and ON TIME. Wings were all cooked nicely, counts were all exact, and they included the sides and dressings exactly as ordered. They earned this review and the 5-stars. Would definitely go back to this location. read more

if i could give 0 stars i would this place is horrible. Foods bad customer service is horrible and they won't give you ranch if you ask

Thank you for making my dream a reality. I asked for well done, well done. I also ordered adding and adding on and yet they were patient. Please give their liquor license back. I'll say it now, best deal around town. What younkjow?? Braa? Lemon pepper and some dry rub. I wanted Hawaiian but was scared of consistancy. Get fries with the combo and add veggies after for only a 1$ extra. If you fat, get cheese sauce too on the side. read more

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Have ordered from here a number of times, and the food has always been consistent and tasty. None of their wing flavors are what I'd call bad, so you can't really go wrong with any of the choices. Fries are good too - fairly generous and it has a hint of sugaryness, which is not something you usually expect from fries. I do like the expanded flavor variety from Buffalo Wild Wings since it allows a lot more mix and match, but they're much further away, so Wingstop being nearby will do just fine. read more

Beware of online ordering from this restaurant. They would not refund the missing food only give you the missing items if you go in person... defeating the online order in the first place. The food is good whenever its actually correct. Please think twice before ordering online food here as they did not work with us on fixing their mistake. read more

This place needs serious help. I'm not sure if the people who work here deliberately try to mess your order up. Every time I order something is wrong or missing but last night was the last straw for me. Fries without the seasoing like I ordered. Bbq wings with little to no sauce. Instead of ranch, I received blue cheese. Of course, my Sprite was green. I'm lost for words of how little or should I say no care or effort was put into the process of my meal. read more

Wingstop - Bbq wings or at least what I thought I ordered. - Chicken Wings Near Me - Hartford, Connecticut

the wings were really good, especially the lemon pepper wings, the wait was about 10 minutes, and the room itself was spacious.