First of all, during this health crisis they have no procedures in place for customer safety. Won't be back just because of that. Second, the garlic parm wings were horribly dry. Not any where near as good as their leading competitor read more

Service is great . Food is great. And they don't keep you waiting long for your food . Definitely will be comeback to this location. Highly recommend this place to anyone!!!!! read more

Eric was extremely helpful and loved his customer service! He was beyond nice and made my first experience unforgettable, thanks ERIC!

Some of the worst customer service... ever. Hate that I even have to give this joint a single star. Ordered more than $50 in food from this location last night. Placed an online order to reduce wait time - or so you would think. Husband called location after placing online order to make sure it went though and was told that the food would be ready in 20 minutes. Got there about 25 minutes after placing the order. Husband hopped out of the car to pick up the order while I parked and waited. And waited. And waited. I started wondering what the hell was taking so long after I realized that I had gotten up to speed with several of my favorite Facebook groups. I must have been sitting in the car for at least 20 minutes. I locked the car and went inside to see what was taking so long. Husband was in line along with about a dozen other people. Only one person at the front who was both taking phone orders and in-person orders. Not as passive as my husband, I asked the cashier why my order was taking so long. She said that because I had a large order, it was taking a while - I said that fact should have been stated when the order was placed. Why were we told 20 minutes when it was going to be closer to an hour? For carryout?! No one apologized for the wait. No one. Just that they were very busy. Yeah, NOT acceptable. So I said that I'd like some drinks while I waited. For free. It was going on 45 minutes. Nowhere to sit, mind you. The cashier said she'd have to ask her manager for permission. She didn't beckon her manager over. Instead, I stood at the counter gripping my receipt in hand and waited. And waited. And waited. Another girl came to the front to deliver an order to someone who was waiting. I asked if she was the manager. She said no. I said I wanted free drinks because we had been waiting for quite some time. She also said she had to get permission from her manager. From the manager who never came. Clearly, a very pissed off customer was standing at the counter (me), but every employee obviously made it a point to never glance in my direction. Lame. I was parched and pissed off. Our food finally came and it was an hour and 10 minutes after we had placed and paid for the order online - so much for the convenience of ordering online and avoiding the wait time. We got FIVE (sarcastic celebration!) free wings. Again, no apology. This location will never see another dime from us. I write this review with utter glee - because I love consumer reviews and the opportunity to let other folks know about just how much a place sucks - or doesn't suck. But in this case, REALLY TOTALLY UBER HARDCORE SUCKS. Next time we're in the mood for wings, we'll go to Buffalo Wild Wings. read more

Old bandaid on table, something dropped thru the bag all over my pants and we found hair in our food and had to throw most of it almost all of it away. Such a waste. read more

Wingstop - Chicken Wings Near Me - Fresno, California

See all

One of the best places to get wings in Fresno! Every time I order from this location I am impressed & satisfied. Even customer service is great. Staff is doing the best they can right now, times aren't easy due to COVID and labor shortages but wait times aren't bad and attitudes are always great. (Can't say the same about other restaurants in the area) I highly recommend! Thanks for continuing to be a staple of Fresno! read more

Let me start by saying this wingstop never fails to disappoint me. Every time I order I always ask for xtra crispy wings and xtra crispy fries, and never get even the slightest bit crispy! They also never answer the phone when I call to order. Today they didn't answer so my girlfriend and I proceed to go in and order instead. After my girlfriend paid the cashier then says it's going to be an hour wait, don't you think they would atleast be considerate enough to tell you that before you order? So yes of course we were okay with an hour wait because she already PAID! My gf proceeds to get our cups and to the beverage and see's there's no drinks to choose from only diet. I expect more and would recommend new management. read more

Jesus I should of read the reviews before ordering online. I had never tried Wingstop so today was the day. I ordered online because I was coming on my lunch from downtown. I ordered at 11:30am and said my order will be done in 16-21min. Pull up 20min later & pay for my food. I'm waiting and time is passing as well as people who have ordered online and paid after me. 35 min later I ask the cashier how much longer and he looked up my order and said "u paid right" to which I said yes. He goes to the back and comes back and says "it's our bad, no one wrote paid on receipt so we could make it". So that is telling me an order will not be ready in 16-21min when u order online cause they don't make it until u pay? UGH 45 min after order was placed I was on my way. Get in the car and check my wings and was given lemon pepper instead of hot. read more

When I'm working in the area, my coworker and I would always stop by wingstop for lunch. Our favorite item to get is the 10 piece meal mango habanero, wet. The extra sauce is good with the fries. They're always consistent with the flavor and the sizes of the wings. This is my to go spot for wings. Definitely would recommend. read more

Discouraged, yet curious by the mixed to poor reviews on here, I had to try this place as I am a huge wing fan always looking for a better alternative to the go-to wings at Hooters. And the final verdict is that I most likely would prefer Hooters, sorry to say. However, let me start by a couple disclaimers. 1. This was my first visit 2. I only tried the 'original hot' flavor Now, before I get to the food, I want to touch-up on other aspects of this place, especially after reading past reviews, such as the service, wait time and restrooms. Service: Not bad, but not 'friendly' by any means -- just very neutral, which may ultimately be a bad thing in itself. Upon walking in, the girl at the front already had that mean-mug look on her face like she's GOING to give you attitude, haha....but I have to say she didn't, and was fairly cordial. Trust me though, she didn't go out of her way to smile for me or to charm me to come back (not that I ask for these things, but let me finish this review). Also, what was a bit annoying about the staff, is that they had no problem chit-chatting amongst themselves, definitely loud enough for customers to hear. I had to sit through exchanges between co-workers such as: "...Damnnn you go to school every day? I only have class twice a week and can barely handle that, shieettt" "...no, these aren't available on the menu, but we're just making these because we're bored!" (to a customer) "...damn girl, you know you was ALL up on him that night!" ............... so, yea........ now, listen.....I've worked in an atmosphere like this several times growing up -- I KNOW how it is at a minimum wage job, working amongst co-workers, etc., I really am not criticizing them for this, BUT -- do you have to do / say these sort of things at the front counter??? It's like, go in the BACK of the kitchen. Half that stuff was said right in front of a customer as they walked in and were WAITING to order, hahahaha.... honestly more funny than anything else, just had to point this out. Wait time: They said about 13-14 mins, I waited at least 17-18 mins. Not a HUGE deal, but why the fuck even bother to say "13-14 mins?" Just lower your customers expectations and say about 20 mins. People are smart enough to know that wings and fries don't take 5 mins to make, c'mon. Restrooms: Yea, as other reviews state, the restrooms are pretty dirty. And honestly, the entire restaurant, for just opening up not too long ago -- looks like shit -- WHAT the fuck?!? This place, what it looked like it was missing -- was an 'adult.' If you couldn't tell by my description of the service above, this place seems like its run by high school / college kids, which is not a problem, but a cause for the poor maintenance i'm sure. The staff just seemed like your typical, lazy, minimum wage workers. Where was the 'shift supervisor / manager?' It's like, damn, I'm not asking for perfection, but It's one of my peeves to see businesses that simply aren't managed well, especially ones that haven't been open that long. And yes, I came here once, but could already tell it's sloppily managed. Why? Dirty, disheveled restrooms, tables with food not cleared away, straw wrappers ALL over the floor, as well as dust (the way the light comes into this restaurant at certain times of day, you can see EVERYTHING, trust me), employees yelling orders from the front to the back of the kitchen, sloppily dressed cook, 80% empty lid / straw dispensers, etc etc.... (damn, I just actually LOWERED my rating from 3 to 2 stars believe it or not, hahah) It's sad to say, but I can totally see this place gone by next year. Another funny thing about the restrooms... So I went to take a leak, open the door and there's a customer right there. I immediately said "oh, sorry" and walked out......thinking to myself "wtf, no one locks doors anymore or what." So it's eventually my turn, I go to lock the door, and the fucking lock doesn't even work! hahahhah -- no wonder. And it was fuckin gross, but there was red, wing sauce smudges and fingerprints ALL over the door and restroom walls, like someone was fucking murdered with hot wings or something. Again, sloppy management. sigh... anyways, on to the FOOD: So, I ordered the 10 pc wings and side of fries. First off the fries, which I expected to be super salty from past reviews, weren't TOO bad, but I'm not saying they were zero sodium either. As far as taste, they honestly weren't bad at all, almost having a unique, slight sweetness to them. I wouldn't be surprised if there seasoning involves a touch of sugar. The actual wings, not bad at all, but not unique. But like i said at the beginning: Would I rather just eat Hooter's wings? Yes. And that's what it comes down to. I probably WILL come back here, just to give them another chance, hoping to bump up their rating in an update. But please, to management: Get a daytime manager / supervisor to baby-sit read more

I'm not gonna lie. I got a little excited when I saw the sign for "Wingstop" go up a while ago. Every time I'd drive past the place, I'd look and see if it was open yet. I'm sorry to say, this place definitely did not live up to expectations. My friend and I got some kind of combo meal where we got to try 3 different flavors of chicken, with fries and a soda. Maybe our major mistake was we chose the boneless chicken instead of the regular, but, here they go: Atomic - The worst sauce/flavoring/seasoning on anything I've ever tasted. This shit seriously wouldn't taste good on anything. It was repulsive and tasted like roach poison or some other volatile chemicals. One bite and the rest went in the trash. And in case you're curious, they weren't all THAT hot. Seriously, don't order them unless you intend to play a cruel joke on someone. Parmesan Garlic- I tasted lots of parmesan... no garlic. It basically tasted like a buttered up chicken nugget from McDonald's with parmesan cheese powder dumped on it. It wasn't that bad, but if I go again I'd rather gamble on a different flavor... Original Hot- These were good. They tasted like your standard wings. I liked them, they were normal. And despite everyone here claiming the fries were overly salty (my lunch date even commented, but still ate plenty of them) I really liked them. The ranch is good, and pretty essential to drown out the bad taste left by some of the questionably flavored chicken. Too bad they CHARGE for additional ranch containers... And despite this place just opening, their bathroom already looks like a Guatemalan prison cell. Heh, that's what they get for that "Atomic" flavored garbage... read more

The food was amazing! The service was also really good! It never disappoints. My order was timely, too. I love the honey BBQ sauce.

Great wings and flavor, almost passed it up. I got the Monday special of 50 cent boneless wing special I got 20 wings. The woman not even a woman a teenager by the way her attitude was was very rude and unprofessional (judging from her neck tattoos). I almost called the manager but the wings were delicious and went my way. I don't want her to take my order again but it's all good. read more

Yep, they need an adult on at all times. LOL. Average wings, great ranch. The tater salad goes from good to great to worse-than-savemart. Frankly I prefer Famous Dave's wings. read more

This review is solely based on my last visit. If it was on previous visits, it wouldn't be good. However, I was really surprised and impressed with the service I got the other day. Ordered online and my food was done on time. Before I've had to wait 20 mins on my 30 min lunch break with was annoying. The other time I ordered my food was cold like it had been sitting for 30 mins. But not this last time. The customer service was great. The soda machine had all the flavors stocked. The wings were tossed perfectly. I don't know if was an accident or not but I was actually given a little more boneless wings than I ordered. Overall a great visit. Hadn't been back in over a year and now I'm gonna be a regular. read more

I just have to write review for Wingstop. We decided to try Wingstop when we visited Fresno. That visit Will be our first and last. We ordered boneless with regular buffalo wing sauce and I forgot what was the other one. Both were bad! Very bad! It was too sour and just.. bad..! Well.. maybe we are spoiled with Buffalo Wild Wing so having Wingstop is no comparison to them. Well.. never again.. read more

THEY ALWAY TAKE FOREVER! i use the app so i don't have to wait & it ALWAYS is not ready when i'm done! i'll drive across town on my lunch break before i come back here. this is RIDICULOUS!!!!!! management is terrible! sad read more

February 6, 2019. NEVER order online from this place. They told us our order was gonna be ready at 3:46pm and when we got there 4 people had order to eat in and they got there food so fast and we still were waiting and when they saw that we were going up to ask about our order they were scrambling to look at receipts to do our order and when we asked about our order the lady said something about our ticket and It is now 4:40pm and we finally got our food and they forgot our damn fries! When we called to talk to the manager a guy had answered and said he was one of the manager and said sorry you can come back in to get your fries like I do not want to wait an hour again! read more

This review is for this location only. Their waits are crazy long and the wings are just ok. The soda machine is always out of the flavors we want. I have been here enough times to write a sub par review in my opinion lol. I crave wings, I go here, I leave sad. What's the place you leave happy? It's not here :-( read more

My brother and I had gone here several times in the past, but over time we noticed a terrifying trend. Not only were their prices rising higher and higher, but their quality was starting to get lower and lower. When they first opened, a simple 3 piece boneless meal was a good 6-7 bucks. But now it's hitting near 10 and you don't get nearly the same amount of sauce, seasoning OR strip size that you used to. It's like they jacked the price up, but cut back everything else. Including the service. There had been no line when we had gone, but it still took a good ten minuets of standing in-front of the counter before anyone even acknowledged us. Not only was our food NOT hot, merely luke warm when we received it, but we actually had to dispute with them that fries came with the combo meal, and they didn't give us any. Which they didn't want to correct. There also was no manager to be seen. And once again 'no rolls' because of some BS about their oven being broken? We used to love this place a long time ago, but they've changed for the worst. We're never coming back. You'd be better off going to KFC or Popyes for chicken. read more

Went her Friday night with my husband and our friends for dinner, and I have to say; worst idea! To start off, it took so long for us to get our wings (we had 4 different types) and fries. Once we received our food, it was SO SALTY that we could barely eat it. The fires were just as salty. I mean, what did they do just merge everything in salt??? It was so gross. On top of that we were so hungry and were so unsatisfied. Also, my husband bought 2 bottles of water and we had to wait for that for another 10 minutes just for bottled water??? What kind of crap is that. In conclusion, we hated the food so much we WILL NEVER be eating here again. read more

Not that far from Fresno State, this place is without a doubt ran by college students and high school students. I love Fresno State, but I don't want to be on campus all the time. However, when I stopped by to check this place out, it was like I was still on campus. Oh, joy... As I entered, I noticed that the customers eating were around my age. No problem. It was late so everyone is looking for something to grub on, yeah? The line was ridiculously long. I was literally standing right next to the door because people don't know how to freakin' curve around so others can enter the place! Ugh...When it was my turn, I was thinking, "YES! Now I can grab some wings and GTFO!" I ordered 20 Orginal Hot wings...for $20. WOW. $1 a wing? There better be gold leaf shavings on those wings or at least be as thick as stapler. If not, I'm getting ripped off! Oh, and if you thought the price was crazy? Check this out...Wingstop, whose specialty is buffalo wings (obviously), told me it would take 20 MINUTES for my order. I was thinking, "DAMN'T! I went here for some quick food and I end up waiting for something that should only take 5 minutes!" And so the waiting began... ...and it continued...and even longer... ...and just a bit longer until the cashier called my name out. Oh, finally. The place is smaller than I had expected. The place next to it was empty so I was assuming that was some kind of party room. NOPE. Just an empty store that was available for lease. So, I got home and dived right into those wings! Plenty of sauce, woohoo! Ehh, okay sized wings. Bigger than what I'm used to eating, but for $1 a wing, it doesn't seem worth it. The original recipe was great. I love spicy foods and this was actually pretty spicy. Honestly, I enjoyed it; no doubt. However, two things took away two stars. 1) The price - holy cheese roll! I could go to Costco and buy a 3lb bag of Tyson wings for the same price! Now, the wings I ate are a special recipe, along with the other flavors they offer, so the taste is not the same. You get the point, though. 2) The wait - regardless if the place was packed, $1 wings should take an entire minute to cook. What are they doing, cooking one wing at a time (I would not be surprised...)? The atmosphere would've dropped my review to 2 stars, but because it wasn't too bad and no one was excessively loud and obnoxious (like Buffalo Wild Wings - oops! I mean, uhm, *cough*...), it was alright. Hey, it's sort of like a sports bar, minus the bar. It had two flat screens so what can you expect, right? Overall, this place is just A-OK. The price is what turned me off the most, though. Because of the insane prices, I don't see myself coming back to Wingstop. Sorry, guys. Great wings, but service wasn't a match. read more

I love wing stop... Anywhere else. Every time I go into this location it smells so bad I lose my appetite. I'm pregnant and was craving it so I went to get a to go order. Ever since wing stop opened, I always order the same thing. Lemon pepper, and garlic Parmesan. When I went to pick up my order the girl argued with me, that I said Cajun and not garlic Parmesan. She was extremely rude to me, and I am pregnant. I don't understand why she couldn't just apologize and switch them for the garlic Parmesan. My boyfriend asked for less butter on the yeast roll and it literally was soaked in butter as if they did it on purpose. On top of that there was no ice in the soda machine and they acted as if I asked for something so extreme when I asked for ice. I will definitely not be returning to this location. read more

The wings are just kind of meh. I tried the atomic sauce and although it was definitely spicy, it didn't impart much flavor to the wings. The sauce in addition to being super hot, had a weird taste in with it as well. I couldn't place it, but the taste/smell was noticeable but I still don't know what it was. It didn't quite match the flavor of the sauce, it was just kinda weird. The fries looked good when I got them, but holy moly were they SALTY! I mean don't get me wrong, I want some salt on my fries, but I don't want THAT much salt. The service was friendly and they had one of those neat billion flavor coke machines, but other than that it was pretty forgettable. One weird experience was just as I was leaving, some random guy asks "DID YA LEAVE ANY BONES BEHIND!" I thought he was just making conversation and I said "Well I didn't eat them!" Then he asks if he can gnaw on them, because he was, in his words, "hungry as a mug." I thought he was joking at first, but he wasn't. I told him there was 2 strips left, but I had been blowing my nose and the snot rags were all over them, he didn't care and tosses them aside and dug in. While this occurred there was someone behind the counter, who didn't say anything. If this dude wants to eat left over chicken strips covered in my snot thats his business I guess, but wait until after I leave. I don't want to have a weird exchange with some dude and watch him eat them, and the staff didn't seem to concerned about stopping him from bothering paying customers, all because he is to cheap to buy himself some chicken strips. read more

I go to wingstop all the time and at this point its reached the level of an addiction. Best Fries EVER!! along with a side of ranch of course. Insane amount of boneless wings for 13 bucks can't be beat and the service is super quick and mostly trouble free. Did I say how good the fries were? Oh yeah, as far as people comparing this place to hooters - In my mind there's no comparison at all. Hooters doesn't even come close and the waitresses look like they've time warped from a 60's bordello. read more

I'd give 0 stars if I could!!!! I called 1/14 9:43pm to place my order was told 40 mins I didn't get my food until 11:04pm I'm beyond pissed because on top of waited so darn long I got cold fries smh this wingstop needs to get some better workers.... read more

great food, good service, and they sometimes give out free fries. Overall Really enjoyed my experience here at this Wingstop location, they did a good job giving me the service I wanted. read more

This place wont even answer their phones. Never gets my orders right. I wish there was another one close by and then I would never come back read more

On 12/26/2019 at 11:33pm... I ordered a 6 piece classic (Mango Hab & Louisiana Rub) & an 8 piece classic (Louisiana & Lemon Pep). -In return I received a 6 piece classic (Lemon Pep & Parmesan) & an 8 piece classic (Mango Hab & Parmesan). It's one thing to give me the completely wrong order but then on top of that the chicken was ice cold & the fries were cold and stale. When I called, I spoke with someone named Eddie who claimed to be the supervisor of the night shift. Eddie informed me that they were closing soon and unable to remake the order that they blatantly messed up on because they were closing soon and wanted to "get out on time tonight." After repeatedly asking for his name (it's against company policy to give out their name according to Eddie even though they state their names when they answer the phone) to file a formal complaint, I then proceeded to ask for the number for corporate and the supervisor (Eddie) said that they do no have the number for corporate in the store and told me that the number is on the receipt (guess what, it's not). He then proceeded to tell me that he is unable to locate the number for corporate within the facility. I called back the next day to make an in store complaint but the supervisor on duty (Juan) was "too busy" to talk to me. read more

Wingstop - Chicken Wings Near Me - Fresno, California

See all

Be wary picking up if you don't want to be scolded. If I could rate zero I would. I showed up a little early (1-22-21) just to check on the wait time for my pickup order and to pay (I chose to pay in store). As I gave my name for the order, the "cook" proceeded to yell at me telling me I was early, 10 minutes early and that there were 5 orders in front of me. The whole time I was in there (for about 2-3 minutes). I work in customer service, serving food also, and that is no way to talk to a customer. He should be fired. The cashier had to apologize for his behavior. I will not buy from here again. read more

I'm a wing junkie so I definitely am exploring the 'wing-scene' in Fresno. I liked this wingstop as another place to get wings at fairly market price. You tend to see them around fifty cents to just under a buck a pop. I always appreciate a variety of sauces but I tend to stick to the BBQ, and Mango Habanero. I despise anyone who stinks up the joint with the garlic Parmesan and don't recognize lemon as a legitimate flavor despite UN sanctions. The fries are potatoes and the soda machine is worth more than my car. It can however add lime or cherry to any soda that's preloaded on it. It's like a jukebox that makes sodas and can add lime or cherry to them. I really want to go out with the cute cashier there. Her face appeals to me, but not like in a food way. More like I want to throw my words towards her ears. read more

Went here for the first time and was pleasantly surprised. I ordered a 15 piece combo, half original hot and garlic Parmesan. The combo came with 2 drinks and fries. The wings were yummy and. So we're the fries. Unfortunately they didn't have any rolls available which was a bummer because I was really looking forward to them. Everyone was friendly and the food did not take too long. read more

BEST BEST BEST WINGS. If you are crazy for wings I am sure you can find something here. They also serve fries and other things but this place is like wings on steroid lol. When feeling little depressed: Something with sweet and sour honey flavour wings feeling energized crazy phys co: Double - ATOMIC is way to go. Not for everyone read more

I don't normally leave negative reviews but this one I feel is deserved. My wife placed an order for take out and the staff forgot to include all the meals. My wife returned to pick up the missing order and we ate dinner. All seemed well until I woke up at 2 am puking until 4 am from my order at this restaurant. I've had to purchase stomach medication to make it through my workday. My wife started puking at work as well. I will never return to this wing stop location and I'll be reporting the site to the public health office for cleanliness and food safety concerns. read more

I love the wings. My favorite is the Garlic Parmesean boneless The fries are sometimes too much to handle but I guess its good if it can overcome my salty craving. Priced really well. Self serve drinks? Whee. My friend's favorite is the Cajun bone-in, and those smell good for me. (Recommendation, don't just try "hot". Experiment a bit. Atomic, as spicy as it supposedly is, seems to have other flavors as well.) No trash cans for the customers to throw trash away...which can look disgusting Small space. But its all good.... read more

I have never had a negative experience here. I had to come to accept that they charge extra for dipping dressings, but, that was easy to do when I realized the great prices they have if you get their deals. I love the wings-- honestly, there is nowhere else in town where you can get a traditional hot hot wing! I mean, the Franks Red Hot kind of hot wings-- and Wing Stop's Hot flavor is the penultimate. Big wings, great flavor and low prices have brought me back here many times. Also their epic soda pop machine is pretty nifty-- huge touch screen deal with over a hundred flavors (done by mixing flavors into your pop). Swanky, I say. --Edit I FORGOT THE FRIES! They're like no fries I've ever had before-- with a mildly sugary sweet flavor added... they go great with the wings.... :) read more

The wings were...okay at best, smothered in a probably store bought BBQ sauce. The fries weren't bad at all. Service wasn't bad, food came in right at 16 min mark, as promised. Would I come back? Maybe. read more

Had a late evening craving for wings and remembered there was a Wingstop on E. Shaw. I am visiting family, so I don't come here often. Here is what I loved about the place: Open late (12am), very friendly staff, ESPN was showing, and a good selection of flavors. I got the regular hot wings. Not real spicy, but good flavor. I also tried 2 cajun style...I will be getting these next time. It has the same kick as the hot wings but with a nice black pepper complement. read more

I only ordered 10 bonless wings and a large drink, I was told 25 min and it's been an hour. the people in the kitchen are just talking and chatting and the one person at the desk has been on a phone order for 10 min with 3 people waiting in line just to place an order. This is the absolute most slowest wingstop I've been to. I just told them it's been exactly an hour and the guy said "okay" I just wanted to let them know they should say more than 25min to let customers know it'll be a lengthy wait. read more

I will never understand how this location can never get it together. It's a shit show every time I go there. Staff doesn't know what they are doing. Soda machine completely out of soda during the dinner rush. Lack of awareness. Orders wrong left and right. I love the food but I wish they would have decent service at least one time. Not going to this location anymore.. read more