Unfortunately this is about the "lack of attention to detail" because we placed a mobile order and we were missing the extra fries I ordered, followed by that we were given the wrong flavor for one of the boneless wings. My family and I always order at this location but today there seemed to be an error for customer satisfaction. You could argue that, why didn't we check the bag before leaving? but I had my mother pick it up as she was close by and the bags are taped shut with a sticker of the contents in the bag. It was really not worth the 20min drive back to complain. You would assume that everything would be in the bag and correct. Unfortunate. read more

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Food was delicious. I greeted with friendly smile. Service was quick and personable. This is a very tight space. Perhaps it was just very busy when I came in. read more

There's usually no problem when going to a Wingstop location, but I didn't have the best experience here. I came to pick up an online order, about 5-10 minutes past the period when it said it would be ready, and was told it would be another 3 minutes, so I waited inside the room. This itself isn't bad, but 30 minutes pass and there's still no word on my order. I get up to check on the order and the worker looks at the counter, finds my items, and apologizes. He was nice about it and mistakes happen, but it was definitely a waste of time when I was in a rush. The reason for me not checking sooner was that I was constantly checking the TV screen for my name, but it never came up. My mood got worse when I opened the bag and found one of the tenders broken in half, which wouldn't be a problem if I wasn't already irritated. read more

Wingstop - Chicken 4 Crispy Tenders - Chicken Wings Near Me - Cerritos, California

Came to buy chicken ordered a Four piece spicy. It is 9:15 PM and came to the window and was told that they only had thighs . I was told it would take 12 minutes to get other pieces of chicken. I said OK I'll wait. Came back to the window and said they will not have no other parts of the chicken except thighs for tonight and it's 9:18 PM at the moment I don't believe this this is ridiculous and it's $15 45 cents that's really a lot and not accommodating your customer no rain check no voucher know anything this is ridiculous read more

Had to give them a 5 star right here. Customer service was excellent. Whole staff was so helpful, you could tell their number one priority is customer service. Food was great, I did a carry out but dined in, and there was plenty of seating, no problem at all. Restrooms were clean too, which is always a plus. Nice, simple restaurant, very clean and well run. I'll be back again. read more

I had done a personal pickup doordash order here tonight for a quick dinner since I work around the corner, and when i got back in I noticed I didn't have the fries that came with my combo. I hustled back over in the rain and let the guy at the counter know, I think he may be the manager (?), or shift lead. Either way, super nice guy, and ended up giving me a large to make up for it. I wasn't gonna make a big deal about it regardless, mistakes happen! but I wanted to give my appreciation for it. :) Thanks Andrew! read more

On November 19, 2025, at approximately 11:00am. I placed a order over the phone. When I arrived they couldn't find my order. I order 10pcs with 5 lemon pepper and 5 original. I leave out and they forgot my ranch that I paid for. I return to my car and noticed they gave me all lemon pepper. Horrible experience and extra time wasted. Very disappointed read more

Wingstop - Was given 10 lemon pepper. I asked for 5 lemon pepper and five regular fried - Chicken Wings Near Me - Cerritos, California

Went in there around 11ish with my sister and it wasn't busy at all, yet it took about 20mins still for our orders to come out. Again the only ones in there no rush no nothing. Once getting our food and leaving I get home and in my bag they put someone else order in it. Even tho the bag said my name, the inside was not my order. I order a 8pc combo and got 3 strips with idk what flavor on it. Would be more understanding if it was busy and you mixed up the orders but still this sucks that I didn't get my order. read more

I ordered my food online. I picked up my food and then I did not get my orders. I order for my kids bbq and I got hot sauce. I got fries about not fried at all. What happens to wingstop? read more

Yoooooooooooooooo! Only reason im giving this spot a 3 star is sending a friend to pickup the food and us getting so hungry to wait and coming back with half the order is annoying, the people who hands the bags should check if the full order was 2 bags and not just one. Had to get our friend to drive back to get the other bag that had all the sauces and the garlic parmesan wings. Maybe its our friends fault for not checking or maybe its there fault for not checking we have 2 bags to give to our friend, who knows but by the time 2nd bag arrives all wings are cold and i just hate how wingstop so cheap with the sauces 40 wings with 4 sauces ain't enough in there combo bundle order. I dont know what it is but when I order a 10 piece order it taste so much better like all the wings are perfectly crispier then the 40 bundles, maybe more time was put into a 10 piece order and the rub and parmesan was crusted and topped more evenly then a bulk group order. You dont really save too much with a bulk order so from now on Ill just order 10 separate orders so they'll show more consistency. Ambiance of the place is quite loud like any other fast food joint but the restrooms were clean so thats a bonus. Cant expect much from wingstop but $70+ for 40 piece of wings aint worth it anymore for me especially if it wasnt topped well and not as crispy and consistent for the price yeadigg... read more

Wingstop - Chicken Wings Near Me - Cerritos, California

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Hard to go wrong with Wingstop! They were pretty friendly up front. Ordering online was easy. Parking was just a little difficult at this location though as it's in a very congested plaza. Don't know what to say more of honestly but will most likely return read more

I've been here pretty often the last week and for some reason they are the only Wingstop in the area that takes a while to make food. So I would suggest to order ahead of time! However the food is amazing just like all the other locations. The food is always nice and hot. It's fresh every single time. The fries are always crispy and coated well. The chicken is cooked perfectly. The staff are always nice and accommodating. The place is clean most of the time. read more

The chicken is amazingly good. I always get the combo with 10 pieces and definitely recommended their Cajun corn it's fire. It's delicious. It's also good that they open late for midnight snacks. read more

We Visited 3/31/2025 to eat dinner after an exhausting day. However, the cashier (Jessica) is so rude. She didn't ask for our order politely. It was as if she was rushing to finish our order. read more

Wingstop - Chicken Wings Near Me - Cerritos, California

Big shout out to Austin for providing great customer service. looking forward to coming back to this location whenever im in the mood for some wings. read more

Its wingstop so its good like always. Ordered 40 pcs classic, all flats and got it right.

I recently tried the new chicken sandwich Wingstop came out with here and it defied my expectations. I was not expecting much but it proved to be better than many other options out there such as Jack in the Box or Buffalo Wild Wings. The sandwich itself is a good size and the chicken is nice and crunchy when you bite into it. They do throw in a lot of pickles so you might want to ask for light pickles if you're not a fan of those. What I really liked about the sandwich is that it isn't insanely dry and has a good amount of sauce on it. If you like your sandwiches soggy or very wet, ask for some ranch or bleu cheese to put in it, it accents it very well. I had mine with Mango Habanero and it was not spicy but it still added good dimensions of flavor. Yeah, it wasn't amazing but it's a very solid option if you are craving one and don't want to break an arm and a leg for it (it's only 5.99$). It tastes good and i would honestly come back to try it in other flavors. Also, service here is good, the workers are nice and the wait time for food isn't that bad considering how busy it can get here. read more

Worst dining experience in a long time! This was a train wreck from the word go. I will give them a point for the wings being cooked properly. Deboning the flats made the meal somewhat enjoyable. Now the downside. The fries were oily, undercooked, and gross. What made this such a disaster was the cashier girl. She was rude, argumentative, and unfriendly. Not once was I called Sir or asked if everything was ok. I was in the area and craving wings but will not go back to this location. read more

cashier and manager was really friendly! the food was fresh and fast too! I really love the ambiance of the area so it's a nice fast casual spot:) read more

We decided last minute that we wanted to do football Sunday right today! And let me tell you... the service was exceptional! We ordered the 30 wing combo (all flats), substituted the veggies for Cajun corn and a large Cajun fries with 2 blue cheese and 1 ranch... a complicated order of ya ask me (especially bc I kept changing it in the process), we received our order; it was perfecto!!! Can't really speak on the ambience bc we got our food to go, but they still get an A+ for having our food ready on time! read more

Very funny and kind staff. Their quality of food is better than other wings too restaurants I've been to. When I crave it I only come here

I really want to give them 4 stars but with so many other chicken options available, it's hard to do so at this time. It appears most locations don't accept cash I've noticed which I still find it strange paper currency is not good enough in addition to the fact they don't want to interact with people anymore as you're greeted with, are you picking up an online order. Those take priority as a simple 15pc order took over 20 mins with very little dine in customers being tended to. I did however receive my food exactly the way I wanted it so major props to the cooks. read more

Wingstop - Can't forget ranch w/ the fries - Chicken Wings Near Me - Cerritos, California

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Friendly staffs, good service, good wangs. We always get the combo, lemon pepper bone in with blue cheese and season fries with honey mustard. read more

This is my first time coming to the wingstop at this location, and if I'm being honest, the inside was kinda messy, just pieces of trash on the table or on the floor. The workers were relatively very nice and worked pretty fast. If I'm being honest, the food is pretty decent, but I feel like the serving size compared to eating inside and take out is very different. The environment is very chill and laidback. I would probably come again, on a different day. read more

Wingstop - Inside - Chicken Wings Near Me - Cerritos, California

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Service was great. Much easier to just come in and pick up my online order. They should have a check in so they know you're there already instead of having to just stand there. Place is always busy when I visit. read more

Every Sunday I come to this location, in Cerritos, and the service isn't the best. Today as I was going to get my regular order, the service was excellent!! For starters my order came out on time! My requests were fulfilled as well! I noticed the location was clean, which isn't usual. I asked to speak to Management to thank them for today's exceptional service, and the 2 young ladies, I believe their names were Kimberly and Roxana, they were amazing to speak too! I've asked to speak to Management before about my complaints and usually a young lady with glasses comes out and has an attitude. Not pleasant at all. Today was completely different. I really hope the Cerritos location stays this way since it's my GO TO location! 10/10 costumer service today and cleanliness! read more

I ordered wings to go. The food arrived timely through Uber eats but the Uber driver left the food at the front door for 20 minutes before I realized the food was outside. Shitty Uber driver didn't ring my doorbell. Lazy ass Uber drivers. I'm done with Uber Ears. A There is always a crazy experience with those clowns. I put instructions to ring doorbell and the clown goes to the door drops the food and didn't ring the bell which is literally inches away from where the clown dropped the food. So I had to warm the wings up because the moron left them at my door for 20 minutes. So annoying. read more

Wingstop - Doorbell to the left - Chicken Wings Near Me - Cerritos, California

This is the first time in my life I have not been given ONE small ranch when having ordered and paid money for wings. It's not reasonable. Then you want to charge $1.63 for ONE ranch? I'm so disgusted. read more

I came with my friend on a packed day and I gotta say, the service was exceptional. The cashier Jessica was very helpful and didn't lose her cool even with the busy atmosphere. The food was prepared quicker than what she suggested. My friend agreed with me that she was very kind and had a positive attitude. Would definitely recommend and come again! read more

Wingstop never disappoints me. My go to favorite place to get wings. I always get the lemon pepper wings with fries and a root beer, my guilty pleasure. Staff is friendly and the food always comes out fast at this location. read more

Wingstop - seasoned fries - Chicken Wings Near Me - Cerritos, California

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I made a phone order for me and my sister. I spoke to an employee named Jessica, and she was very rude. She kept interrupting me as I was trying to place my order. I went to the store and spoke with Anthony, and he was extremely kind. He apologized for her rude behavior and gave us a complimentary item. Thank you Anthony for your service and kindness! read more

Service was very slow shorthanded, and the bathrooms were dirty with no towels to wipe your hands very disappointed on the service it was clear that they were very understaffed read more

Last night I was at this Wingstop. I ordered a 15 piece wing lemon pepper and Buffalo, fries, and two drinks. When I got home I had 5 Buffalo, 5 Garlic Parmesan and some fries. They gave me someone else's order. I immediately called them. They said that I can come in the next day but I could not come in. I called them but they just kept me on hold. I want my order corrected or my money back. read more

Always go to big back w my friend and the atmosphere, service & food are always great. Definitely became our favorite place to eat when we hang out!! read more

Extremely disappointed with this location. I had many good experiences with wingstop, but this store... horrible. I don't recommend to anyone unless you want to basically work here. I had order my food and had my cash out and was told after the transaction that they do not take cash.My Friend and I had to wipe our own table down after we asked if they could clean it. I had then ordered a 3 piece combo, and was charged for an entire mob. This has ruined my experience forever. WILL NOT RETURN. read more

Quality has gone downhill Fa sho. Firewings is where it's at bua... They forgot my mf fryz then tried to act like it was my fault, long azzz line she looked at her lil computer and thought i was lying. I got my fryz and it was the saddest looking shit it looked like someone tampered with my shit and ate a few the fryz, i got skimped then she didn't wanna throw in the free ranch pfffffffffff read more

Love Wingstop, but some people who work here can't even get a simple drink order right. Clearly. read more

Wingstop - Ordered and had it delivered, but drinks were totally wrong. It clearly says it on the receipt - Chicken Wings Near Me - Cerritos, California

Here I am again years later back at this location. I gave this place another chance because why not, I love wings to watch a sports game whether it's basketball or football. And well they brought back the lemon garlic for doordash. I believe they are not available for dine in currently and can only be take out. Their coke machine is amazing though. It's like the one at theatres now that you can choose and pick your poison. Mine being the diet non caffeine orange coke. I really like the fries and their seasoning although because of take out it becomes soggy, so it's nice to reheat them in an air fryer or what not. Biggest problem with this location is the parking. Especially at night and on weekends, the parking is horrendous. Just do yourself a favor and park more near target and walk over. It'll save yoh the headache. Over in satisfied, the workers were helpful and the food was delicious. read more

Requested my usual wings, tossed in mild and finished with lemon pepper. Was told by the manager that they weren't allowed to do that but I can purchase some extra sauce on the side and do it myself... never had this issue before but manager was straight douche. Don't recommend this location read more

This was my first time at wing stop. I will say that I expected better. The fries were good. The wings were ok. The only thing that was good was the cajun corn. The service was good. read more

Wingstop - Wings,fries, corn - Chicken Wings Near Me - Cerritos, California