Food is great and came out in time. New manager is great and super friendly. Greeted us moment we got in. Was here last month but place was dirty and floors sticky, now it's changed! Great improvement! read more

Wingstop - Dining area - Chicken Wings Near Me - Blue Springs, Missouri

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Haven't had a bad experience yet. Great food. Friendly and helpful staff. Even gave me an extra tender. That's how you make Brooke's day. read more

Wingstop - Chicken Wings Near Me - Blue Springs, Missouri

The quality of wingstop boneless went downhill bad! Its like slimy inside , is it even chicken? The cajun fries were good tho. I couldnt eat the boneless though. Wish i couldve took a pic it was like 50% bread and then when u bite into it its like surprise slimy round stuff. Go get bdubs aka bww aka buff wild wings. Service & everything else was ok though read more

Food was fine, tasty. Problem was/is lack of organization, lack of cleanliness of store and lack of punctuality. Ordered on line at appx 3:50pm for pick up at 6:00pm. Arrived at store slightly before pick up time and had to wait 20 minutes for order. During wait time was able to watch operation in the kitchen, just a mess and crew not at all organized in the way they processed/prepared orders. Just not well organized, not well led, and store operations reflect that situation. I will say after contacting WingStop customer service they did refund the cost of my order, offered no explanation or apology or address my issue except to refund my costs. read more

The worst experience my wife and I have ever had with a restaurant. First off the person working the front didn't give two cares about any customer in their establishment and then complained to the manager because she thought customers were giving her "attitude" when a customer would ask questions about their orders Secondly, it took over an hour and half to get food we ordered thru their app then when all said and done the had cooked half the order before the other half so everything was cold. Then it took an arm and a leg to get the two cups for our drinks. We ordered the 20 piece meal deal and it was supposed to come with large which the girl working the front could care less about so she hands us small cups. At this point I just wanted out of this hell ridden disgusting store. Lastly not one single word from the manager, she acted like she didn't give a care in the world and didn't come out at all to apologize or give an explaining to all the customers waiting for their orders. Over 30 people were or had been waiting over and hour or more. This is inexcusable behavior by the staff and inexcusable condition of a restaurant. The place was filthy. read more

everyone on staff that was in there was very mean and was using inappropriate language loud enough for everyone in the restaurant could hear, and when we got our cup to fill up they didn't even have any ice in the self serve. and when we got the food this is what the fries looked like when we asked for EXTRA SEASONING. terrible service, definitely go to the one in the independence area. read more

Wingstop - Seasoned Fries - Chicken Wings Near Me - Blue Springs, Missouri

probably the worst wingstop ive been too ordered take out and front staff set it with the door dashes and im not the only person they did this too all of the food was cold and poorly prepared aswell read more

Chicken is Alr but inconsistent on chicken crisp almost burnt my food to the point it was crunchy and the fries soggy and burnt it's actually disappointing and disgusting. read more

This location is awesome! Great food, great service! The restaurant was very clean. I also enjoyed having the football game on. Food was hot and fresh. I love the fries with cheese sauce. The manager and staff were very friendly and helpful. They seemed to be working on a lot of orders, especially pickup orders. That says a lot about quality, when you are busy. That means the food is good! read more

Wingstop - Chicken Wings Near Me - Blue Springs, Missouri

Pathetic. Ordered in the app so I don't have to go. No cheese fries. The clown said come get a refund lol. Really? Can't wait for this place to go chapter 11 or under. Idiots they pay. It was cheese fries I paid extra for . Kids want $16 an hour? They aren't with $7 an hour read more

Worst manager , charge me for water cup said because it's America , rude to give me the cup, took an hour for my order even before placing order online , lots of people seem mad at her because of her attitude, food was raw didn't want to complain due to not deal with her attitude and language barrier read more

Food was fine. The restaurant was filthy though. It appeared nobody has wiped down the soda machine in months and the floors and rugs were also dirty. There were three employees filling ranch in the dining area. I would think that could be a one person job and probably shouldn't be doing it next to people eating read more

I was there for 30 minutes, a pink and blue haired woman (assuming a manager) wasn't doing anything. The ice machine was out, same with soda machine and a lady had asked me how I got my drink and I said "I got mine 20 minutes ago" The manager went to the kitchen and said out loud "if you guys are running behind on orders that's fine, just let me know so I don't get in trouble and lose my job" All my order was - boneless bbq wings Everyone got there order before me even though I was there before them. Not to mention this place is sticky and gross. read more

I'm not sure what is going on with this location, but it has declined bad. My last visit I ordered online and just happened to get there early. It was only two people, a young lady, I'm assuming the manager, and one guy that was cooking. The manager came out the bathroom and her appearance was horrible. The front of her jeans were beyond filthy, like she been having them on for several days and she been wiping her hands on them everyday. The cook pulled the trash, and I watched him come back in and he did not wash his hands, and came straight to the register to help a customer. I didn't say nothing, and walked out because I've seen enough. I won't be back until they get it together. read more

This location is so disgustingly dirty and the slowest ever you pay for a combo meal $20 and you wait over an hour every single time it's so not worth it read more

This locations food is typically pretty good, but when you are told 15 minutes only for it to be an almost hour wait for your food that is insane. Staff arguing with each other in the kitchen, but to their credit you can only do so much with three people. read more

I went to Wingstop with a couple of friends and Genesis was amazing! she was very kind and was quick when we needed help!

I'd just got off work and wing stop was one of the only places open, the employees were extremely rude because of the fact I was there later than usual customers. The food was absolutely horrible the container of wings looked like the bottom of a trash can, the saltiest wings I've ever had and they had 0 other seasoning other than a faint taste of lemon. Terrible experience and a waste of 26 dollars Boneless Wings read more

Wingstop - "Lemon pepper wings" - Chicken Wings Near Me - Blue Springs, Missouri

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Ordered a large amount of food there for a party and the lady there only gave the dasher one bag instead of three, and when we called they asked us personally to come out and get it and didn't wanna give us a refund even tho we paid a tip and for delivery. Also the male manager there was extremely rude and put me on hold just cause he didn't wanna hang up. read more

This location is terrible. I love Wingstop as a company because of their flavors but this place, I just can't keep going back to. Their site always says 16-20min yet you'll definitely wait over an hour. The other night my husband came back (after waiting over an hour) with our food and it wasn't even remotely close to what we ordered. The look on his face told me he really didn't want to go back up there so we ate it anyways. The staff is rude, workers with their pants down to their knees, hair in their faces, never wash their hands, and slow. I think we are done with this location and will just make the drive further for better quality. read more

This is before I've gotten my food, but I'm kind of afraid to eat it. This place is NASTY. Floors look like they haven't been swept in days. Soda machine was disgusting. Two employees were just sitting at a table chit chatting! The owner / management team really needs to instill some pride in this place! I can't imagine it being here much longer.... read more

Worst Wingstop location by far. Very obvious no one there cares one thing about actually doing a halfway decent job. Rarely get an order right and if you call no one answers probably because they are tired of hearing how bad they are. I would look anywhere other than here. The location in Lee's Summit has always been great but they unfortunately don't have a delivery option. I am amazed the inept staff there have not caused this location to close down by now. read more

Filthy. Tables, windows, and floor were filthy. Water on the floor at drink station. Sink in men's restroom backed up. The help made no effort in cleaning. Boxes stacked up near restroom. Hope there wasn't food waiting for refrigeration or freezer. Sad read more

All I'm going to say is I feel bad for their employees. Working short staff and they don't have all the ingredients they need ... No one should work in crappy conditions while their CEOs make millions and don't give two craps. read more

Worst service. Lazy staff. Took 45 min for one order. My last time ever ordering from this place. Not to mention that the manager is smoking a blunt outside while I wait for the food order. read more

The last few times we've been in our orders were completely messed up and staff was rude. We ordered and paid for a large blue cheese so my best friend could completely dip her wings in the giant container as she usually does but instead they gave us a few little tubs and told us it was the same. Our lemon pepper wings had virtually zero lemon or pepper just plain oil with no flavor. Our fries were soggy even though I ordered them well done. This used to be our favorite place for wings but we go out of our way for Buffalo Wild Wings now. A shame because we loved their rolls and Brazilian Citrus Pepper wings. To be fair I complained to corporate on our last two $65 pick up orders and both times they apologized and gave us a $5 gift card but it's really not worth it, we still have the last gift card because I'd rather not go back. read more

Wings are hard to find. Typically, you see Buffalo Wild Wings or Wing Street. After tons of Yelp searches and Google searches, I finally typed in the right wording (bbq wings), and Wingstop came up. I clicked on the website, and discovered one out in Blue Springs. FTW! Wingstop, besides BWW and Wingstreet, is the only one of it's kind. There are no midscale, upscale or low scale or anything else out this way that does what Wingstop does. This Wingstop had 2 employees working,and they were fantastic. They allowed me to taste their sauces, whichever I wanted (my son, as well). They have several different sauce flavors. Boneless and with bones, in many combinations, and other offerings as well....the only thing missing was a cold Bud .And, I forgot to mention their fries. They are a mixture of sweet on the outside, with a touch of saltiness. Narrow, and strips, on the inside so delicate and perfectly done...whoops, I just described OK Joe's. Nope, I also described Wingstop fries, as well. Wingstop's fries are yummo to the max. You get tons of them, and OMG fry goodness. There is cute airplane decorations, and 2 televisions. I was surprised by how cute it is, with the black exposed ceiling pipes. It is a happy place, and one I will probably be frequenting often. They stay open late most days. What cool find, even though it is a chain. Had I not found the North Kansas City location, I'd not found this locaiton. Thanks, Yelp! read more

I just watch an employee here mix my fries in a bowl and pull my fries out of the bowl bare hand, and then complain about me not wanting them any more! read more

Took 40 minutes to get wings for a party of three. Two folks working. No napkins, table dirty. Wings cold, order incorrect. Toilet overflowing, no paper towels in bathroom. Go somewhere else. read more

Wingstop turned away my $60 order because they won't take cash. One employee said it was because of the coin shortage and the other said because of COVID. Coin shortage no longer exists and their employees had their masks around their chin. Taking my business to someone that wants customers! read more

The first experience with Wingstop in Blue Springs and I have decided that I will never return. Having worked in the service industry I get it that you can't always put on the top notch customer service but if you can't manage that at least make sure you get the order right. I ordered online so the order should have been clear and easy to understand so here goes my three strikes. 1. The order was late and no apology or explanation other than we are working on it. There was no one in the building. 2. The order was wrong and missing an entire order of wings 3. When I called to attempt some form of solution to the inconvenience I was asked to hold and hung up on. At this point, I hope they enjoy the money that I got short changed on. I will never be ordering from this place again. read more

This location has never disappointed me. The food is always fresh and made just how ordered. I want to say that this location has an outstanding young gal named Jada. Her customer service is amazing. She's very nice and helpful when taking orders on phone or in person. I love when a business has staff that is happy to do their job and represent the company. Thank you again Jada. read more

The wings took 15 minutes which you'd expect them to be fresh. The were very small and very dry. Won't be back.

Wings are always decent. Staff is incredibly rude and completely unprofessional though. Been to this location a few times and always felt the staff would mess with the customers to get a laugh at work. read more

Wingstop takes me back to college days and I was happy to find out that they had finally made it to my area. The chicken wings are always good (hard to screw up fried chicken with no breading) and the salt/sugar combo on the fries makes them unique. This place is a family favorite when in need of a quick meal. read more

Sub standard wings, small and over cooked. The beans could have been used in WWII as a weapon ... terrible. The store is ran by kids that have no training. If you want good wings go somewhere else. read more

Wish I could give zero stars. This place sucks beyond belief. Service is awful, girl that "helped" me was horribly rude, acted like her face might break if she even cracked a smile. After spending $30 on over cooked dried out wings, soggy disgustingly greasy fries with cheese sauce that tasted like it went bad a month ago, I can say I will never, ever return to this place. I can't wait for Wing Busters to open, for now I'll continue to get my wings delivered from Pizza Hut. read more

Where to start?! We ordered online over a week ago for the first time. Our order was 20 minutes late and they told us the oven was broke so they could not give us our rolls that we already paid for. They burnt our 2 orders of fries and they were inedible. Every employee was a teenager and we asked for a manager and we were told there wasn't one there. We asked for a refund on the items that were burnt and missing and they told us they were not able to give refunds and would need to write a handwritten note to the manager and they would call us back. Waited an entire work day and no one called us. I called in and asked for a manager and was told that even the store manager was not authorized to give refunds on online orders. He said he would need to submit it to the district manager for approval. A WEEK goes by and I had to call in again today because I still do not have my refund. Same manager says it's out of his hands and he has done all he can do by submitting to district manager. I asked for the general managers number and he said he could not give me that number. I asked for the district managers number and again he said he could not give me that. He said to call corporate. I called corporate and was told they will share my experience but it would take 48 hours before anyone would get in touch with me. I am BEYOND upset with the customer service with this company. As far as I'm concerned this is theft. You can not take a customers money and not give the items promised and then make it IMPOSSIBLE to get a refund back. I've never had a harder time with any food establishment. WE WILL NEVER GO BACK. Wingstop will never get another dime from us. Totally unacceptable business practices. If you cannot give your store managers the authority to give refunds for online orders you should not offer online orders. PERIOD. read more

These wings are great! We have been going to Buffalo Wild Wings, Pizza Hut, Papa John's and Little Caesars and it's been very disappointing how they serve wings. More like breaded rib meat or something. These wings were great, original!!! It was a nice treat to finally get some REAL WINGS!!! read more

Do not waste ur time. Want wings? Go to Hooters!!!!! At least u can have a beer or even a cocktail. I luv my wings naked.I love a bone, sweet and spicy. My choice is the asian. read more