Well the cashiers immediately ignored me when I came inside to pick up. Off to a great start smh. The manager's name is Kimberly. She was the manager on duty and right in front of her face she allowed the employees to be petty with me and treat me like a joke after I just spent my money here. Her co worker who had light blue eyes asked me my name after I told her which bag was mine already. I told her anyway and she acts like she doesn't hear me even though she did. Then walks past the bag as if I didn't show her that was my order AND tell her my name. Then she asks whats my Last name as if she doesn't see my first name there. Btw NO ONE ELSE IN THE WORLD HAS MY NAME WHY THE HELL ASK FOR MY LAST NAME? Because she felt she could humiliate me publicly . She then places the bag on the other side of where I am and says nothing. Just gives me a non genuine petty smile and places all my stuff on the opposite side of where I am. Why couldn't she hand it to me where I was? Why couldn't she say pick up os on that side? Because again she wanted to humiliate me and make a joke out of me. Notice she did ALL OF THAT when all I asked is "Can I please get my order?" I could've asked rudely because they made me wait long for something that takes 10 seconds to do. But I didn't. I ordered ahead to avoid hassle and still thats exactly what they gave me. Thanks wingstop... for nothing Unfortunately I dont like being made a joke of, so I'll be contacting the franchise owner and reporting this Im sure the owner will be happy to know how their employees are reflecting them Btw food came out terrible of course read more

Service is hit and miss, especially when they're busy, but I come to this spot when I'm craving wings and want to head home. Wings are always consistently good,, and I know some folks like to hang out here because of their tvs and sports playing, it's just not my thing. Three star review because I ordered ahead online the other day and still waited forty minutes to get my order. read more

Perfection once again. The best Wingstop EVER. I really love this place. Everyone is always attentive. The smell in the ladies restroom REALLY needs to be looked at. But the food has always been spot on for me. read more

Wingstop - Chicken Wings Near Me - Beaumont, California

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When you first walk in the restaurant stinks of rotten meat, the walls,chairs table and floors are dirty have layers of food on them. The staff seemed friendly but don't seem to take care of the restaurant at all. The cherry valley location is a lot nicer, also no water at all in the soda machine. read more

We are new to this area so this is our first time ordering from this location. The restaurant looks clean and well kept. We placed an order online for carry out and it was ready fast, in less than 15 minutes( compared to other locations). Everything was nice and hot, the order was correct BUT the only thing that I disliked was this wing. Maybe I'm over exaggerating but they need to clean the wings a little better. read more

Wingstop - Wing not cleaned properly. - Chicken Wings Near Me - Beaumont, California

Inconsistent with the quality but its wings so it's never horrible. Lemon pepper on the fries

Verdei is a sensitive man with a high ego, just grab the wings and go bruh, u actingike you someone important, these people get over 50 orders in 1 hour they are doing there best under pressure! No need to be rude or sensitive because of your own cognitive conscience. I got food the same night and it was great!!! read more

Very poor customer service and huge lack of professionalism attendants and cooks alike.

One star as zero is not an option. Will NEVER go here again. Placed an order for delivery yesterday and when it was received part of the order was missing. Called and was told they can't redeliver part of an order but I could come pick it up. After paying for delivery and tip that didn't sit well, but the manager on duty told me my order would be refunded to make up for it. Today I got an email and only the missing part of order was refunded, not the full order. Called to speak with a manager to get it fixed and was told they will only refund the partial and would not take into account that we have to come back. Terrible service, will never go back. read more

I have lived in hemet/San Jacinto for a couple of years I was hungry one evening i decided that I wanted some wingstop so I ordered my food and when I got my food I opened it and My fries were not seasoned and my wings bearly had any sauce Im really disappointed read more

Update: several raw pieces. This Wingstop location never fails to forget the ranch. Also, either I'm getting bottom of the barrel chicken pieces or they can't count to six. Chicken isn't tossed properly in the sauce, lots of "bald" spots. Fries are bland and have texture of the brown paper bag it comes in. Soda machine spouts are sticky, not sure they take the spouts off to soak daily. Welcome to Riverside I guess... read more

Wingstop - 6 pc boneless wings - Chicken Wings Near Me - Beaumont, California

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I had an amazing experience the whole staff greeted me when I walked in. I was asked the name on my order and the cook immediately yelled out finishing up on your order right now! love to hear to. fast fun service. fries was on point. Thank y'all. after a 12 hr shift I just wanted to get our food and go home. I was able to do just that !!! read more

Wing stop in general is a hit or miss, this location is usually a hit for me. The staff is lively and I rarely have to wait long for my order. I appreciate them taking phone orders because some wing stop don't. The inside is. It open for sit down as of yet, so order and pick up only as of now. This wing stop is located in a shopping center next to juice it up and several other food places. If you can try calling ahead and avoid the wait. read more

Wingstop - Chicken Wings Near Me - Beaumont, California

Worst customer service. What restaurant that serves fries RUN OUT OF KETCHUP FOR INSIDE DINING!?! And 15-20 minute wait for the wings.

To start, love the service. just came in and thid lady with glasses and curly hair attended me so nicely. I really appreciate it and made my night! read more

This was the first time that I had ordered food from Wingstop and probably the last. I ordered the 15-piece split combo boneless/bone-in chicken wings, with fries and a drink. $31.02 for the meal, seriously! We don't eat out much and for this reason. Way too expensive and seasoned and salty. I thought I was going to have a heart attack and push up my blood pressure with the sodium. The actual chicken wasn't too bad and was cooked ok and tender. The fries were soft and greasy and overly seasoned. The food left a horrible smell in my car and took all day to get it out. Sorry, but the first and last time eating Wingstop. read more

Thank you, Nayleen, for doing a wonderful job on helping me out. I had a big order, and you made me feel special by helping me out. The place is clean and I recommend everyone to come get food from this place. And the wings taste good .great job The manager and cooks are also very nice thank you read more

Wingstop - This wingstop is clean, and you get your meal fast, and it tastes good - Chicken Wings Near Me - Beaumont, California

I know it's fast food but dang they are never fast. Ive eaten here 4 times.. All 4 times I've had to wait 20+ minutes on top of the original time given on the app. Doesn't matter if you order take out or not. The worst part about it-- the workers here show zero empathy or care. Slow the orders down if you don't have the capacity. And don't try to call, the phone will stay ringing. read more

I absolutely LOVE this location! The night crew especially is always working hard...fully staffed and even on skeleton crew. The food is always great and consistent. They are friendly even when customers are not. I will keep coming back here. They are fantastic here! read more

Dope people, came in at 11:20pm in the night ordered 20 for 20$ wing combo bone in , with a 10$ 3 tender combo and forgot to ask for extra ranch but when I asked if I could pay for a 5$ large ranch Manager offered it without Pay, and the fries are well seasoned definitely get your wings here they doing it right CUSTOMER SERVICE read more

Food was fresh and hot. And the service was friendly! I will definitely be back. Love the lemon pepper and Korean bbq!

Who on earth is giving this place anything more than a one-star review? This is easily the worst Wingstop location I've had the misfortune of visiting. As others have mentioned, they don't take orders online or over the phone. So you're forced to come in and order. And then they frequently quote you (and under deliver) at least 30 minutes wait time. And this is with hardly anyone in the restaurant. It'd be one thing if their food was actually good -- it's not! Makes me wish Buffalo Spot across the street in Banning had survived. So much better than Wingstop's generic AF wings. Absolutely not worth the wait or the effort to order here. read more

One of the guy workers was very unprofessional while taking my phone order. Did not know menu and hung up the phone while taking my order. Was not very helpful, disrespectful. read more

No comment on service as I ordered take away. However the food is freken terrible. Was over seasoned, salty, mushy, chewy. The flavors are actually gross. I usually realllyyyyu love spicy stuff and chicken but ever one I tried was hard to get down because of the off putting seasonings. The fries are just as bad. Yuck. Never again read more

this place is ABSOLUTELY DISGUSTING every table is dirty bathrooms are not ok to use chairs are dirty I couldn't even put my child in the high chairs seems like there is NO management at this place. Beaumont is a clean city... STEP IT UP WINGSTOP read more

Been waiting for more than 30 mins... I did mobile order to skip the line... I got to the restaurant... still waiting.... There was another people doing walk in and they got their order first... 2 other costumers all missing stuff on their orders... There are wings on the ground... slow service... not organized at all... read more

Wingstop - Prioritizing their friends order.. - Chicken Wings Near Me - Beaumont, California

Call me a Karen but This location has the worst customer service They NEVER answer the phone because it's "busy" They ALWAYS forget something it is extremely frustrating getting home starving and realizing an item or two is missing from your simple order. How do you forget to add sauce to the wings ????? Where is my ranch!!!! And my damn corn!!!???!!!! Having to drive all the way back just to get your correct order is such an inconvenience all because the employees are obviously not paying attention It's just damn wings what's so hard about that I don't understand Double check your orders triple check if you must there's a bunch of people working there and no one can never seem to pay attention Ever. Again I repeat and don't say I didn't warn you If you happen to order from them make sure to TRIPLE check your order because you will get home to missing items and you will not be happy read more

I know you guys want to cut back on food to make more money but come on, the prices are already outrageous to be doing these kind of shady stuff. Don't order from here you or you will regret it like I have. read more

Wingstop - Regular voodoo fries - Chicken Wings Near Me - Beaumont, California

1.) Can't place a pick up order from the app 2.) Whenever you call to place a order, they answer, immediately place you on hold and never answer. 3.) when you place an order in person it takes more than 20 minutes to prepare. Go somewhere else. read more

took forever to give me my food and served people before when I ordered first. I asked many times and they completely looked over it when it was done read more

The service here is always really pleasant. While getting your order may take a while, this seems to be the case for most wing stop locations. Ordering ahead is the best decision if possible. Wings and fries are consistently good. No complaints besides wait time. read more

My boyfriend and I have been here a few times. The employees are nice, and food is great every time. We like the 20 pcs boneless wings meal for $16.99. Definitely coming back. read more

Wingstop - Habanero boneless chicken wings - Chicken Wings Near Me - Beaumont, California

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Do not come to this location. Not going to knock the customer service it was decent but the wings were not good. I ordered garlic Parmesan wings and they were SWIMMING in butter. The food was warm at best and the fries were soggy as if they were sitting for a while. read more

Only place worst than this is the Wingstop in Calimesa. You wait 30-40mins for your food after being told it will be a 5 minute wait. I've never been to a Wing Stop that had good service. read more

Hadn't been to this location in a long time, but heard that they were now offering chicken sandwiches, so I had to check out their $7.99 Combo special for the sandwich, fries and a soda....a fair deal for sure....with our choice of many different sauces. Sandwich was OK, but not as good as the Gold Standard--Popeye's in Beaumont. Boring.....No lettuce, tomato or even cheese.....Why give us a plain chicken sandwich with just a few lonely pickles when you can have a DELUXE one like they serve at Wendy's? Fries were the natural style, but were sadly limp, as they obviously had NOT been double fried to achieve the needed crispiness. WHY? Service was slow and there were NO trashcans inside. WHY? Register operator was not very cheerful and seemed bored with her job. I was also the only White face in the seating area, which looked like a cool hangout for non-whites. read more

You phone in your order. You are told the order will be ready for pick up in 25-30 minutes. You arrive at WingStop and pick up your order. You are told to wait in the long line of people who walked in and are ordering at one of the two digital payment processing machines. The line took over 15 minutes to reach the front so I could pay for my order - which, by now, was COLD CHICKEN. Instead of paying for my ice cold chicken, I decided to eat elsewhere and handed them the bag of cold chicken back. You have two payment processing machines. I ordered on the phone - and waited 30 minutes to pick up... I should be able to pick up my order, pay and leave... not pick up my order and the wait 15 more minutes to pay! THE WORST CUSTOMER SERVICE EVER!!! If you want to bring home and eat COLD CHICKEN... this is the place to go.! ZERO STARS!!! read more

The fries looked like scraps. The wings are hit and miss, especially if it's real busy. Have had to wait for pre-order.

Ordered 24 pieces laker bundle with large fries and only got 12, parmesan cheese was just dropped on 1 spot lightly. I also asked for bone in and got boneless. The box containing wings was spilling oil everywhere in the bag, leaked through and got my new jeans stained!Epic fail. read more

Wingstop - Ordered 24 pieces laker bundle with large fries - Chicken Wings Near Me - Beaumont, California

So here is the photo from my stop at Wingstop last night. I had a horrible experience this is the third time at this place a local location this particular one probably like the rest has really bad quality food the wings are tiny and they don't taste good the service is lousy and it takes an hour to get an order if you're lucky, the order is always wrong but most importantly they will forget to give you the right order. I ordered chicken wings with bone in they gave me pieces of meat don't know if it's real meat or rat meat? on top of that they forgot the sauces and to make it all worse they took an hour to complete the order, $50 for the food for one person I think this place is lousy so do yourself a favor and go to a real restaurant for the same money And enjoy real food . Oh and they are pretty stingy with the sauce because you only get three even if you order a family meal read more

Wingstop - This is my receipt for the food I ordered last night and it was all wrong. - Chicken Wings Near Me - Beaumont, California

The absolute worst at receiving orders ... If you place a order online or even on the phone they don't receive it ... I waited 35 mins for a small order fries .. The staff is clueless and Is always on there phone . The owners really need to do somthing . Long story short is if you place a order and it says 20 mins make sure your wait 40 minutes ... cuz your food will not be ready read more