This is the absolute worst Wingstop In American. The service is 100% the worst I have ever experienced. The workers don't want to work they will send you out the store if you don't place an online order.Beyond ghetto! read more

Wingstop - Horrible service - Chicken Wings Near Me - Antioch, Tennessee

Wouldn't leave a star but had to! Customer service is trash! Don't come here! Nasty attitude you can only order online. Just ignorant and unprofessional! read more

Dominique has the best customer service ever, took care of me! Lots of people in there but still made sure my order was good.

I ordered wings on 6.25 from this location and they were perfect! Whoever made them shout out to you. These wings were angel sent!

Tried to order online but the website wasn't working which is fine. Called to order but couldn't hear each other because the music was so loud and the people in the back were too loud. Ordered inside and no one had any manners, never a thank you or you're welcome or anything you say when working in customer service. Got to the truck, checked the order and it was partially wrong. Went back in and received no sorry or apologies just a shi**y attitude and rude face as if it's our problem. The girl at the register was the only one who could smile and be nicer than the rest but still not up to regular customer service standards. She said to us "it was supposed to be boneless" agreeing with us. We had ordered boneless and classic options. I asked for a side of hot sauce and the more rude woman said she couldn't give me anything but atomic so I said okay and she did. Food was good but bf wouldn't eat the veggies because they were soggy at the bottom of the bag. At the end of the day, I don't care what you do or are on at work as long as I get mild customer service which includes basic knowledge and implementation of manners and that the employees at least give a single small f*ck that they are responsible for giving me an incorrect order. read more

Ordered food from them, food was completely wrong, fries without seasoning. Wrong drinks. Absolutely awful establishment. Used to be so great but now not so much. Not only that but when they knew they messed up they did nothing to help or get me the right order. read more

I ordered a 5 tender combo meal to be delivered because I have been sick for the past 3 days. I ordered, got a confirmation number, got a confirmation text, and had money come out of my bank account, only for 3 door dash people to call me to say Wing Stop is saying "they never received my order". Riddle me that. I get texts saying it got picked up by someone else, it was getting delivered, someone else took it, someone's on their way. All for a final cancellation text to come my way. BS. I tried to call and no one answered. I paid for it and me AND door dash got my order, but wing stop didn't?????? read more

There was only 3 people in the kitchen. Also no one attended me and when someone finally did they didn't say anything. When I got my food and I said thank you the lady at the counter didn't say anything and she looked at me all weird and mad. Overall the food was amazing. read more

The manager is EXTREMELY RUDE. I got an order that was wrong, a drink that I'm allergic to with no ice, and the wrong sauces. when I called to see how they resolve it she got hostile with me and told me there was nothing wrong with my order and she wasn't going to do anything to make it right. She makes the company look horrible. read more

Food is always as ordered and perfect. Service is never with.a smile but who cares when I'm getting it to go. The quality is more important to me. read more

They have best good Wingstop wings their an sauce like going to eat their because it is very pricey

Do Not EAT here. They have teenagers cooking the food that don't care if they serve raw food. I contacted corporate 3 days ago and have yet to hear back from them. They don't deserve the 1 star I had to give them. read more

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My order on 12/03/2021 was the last straw for me . I placed an order through the app and everything we smooth . I received my order number and time of arrival. My order stated it would be delivered at 4:16 but at 4:30 my order was canceled . I was understanding, maybe something happed . But my money was not refunded and I was wondering why . The restaurant would not answer my call so I called to corporate office which was still open at the time and they stated multiple people are calling in about this restaurant canceling orders . I waited until Monday to call back and no one answered again . I called yesterday just for the to tell me only a district manager can issue refunds we can send it over to her to look at . I'm never going here again I'm still waiting on a refund from a order I never received. read more

Grew up around the area and watched this wing stop go down hill. Employees all had headphones on, including the Woman taking my order. Tried to order two drinks for my kids and was told the drink machine was down, I was still charged for my drink for my combo, so I ordered two waters for my kids, waters were Luke warm at best. Food took almost 25 mins to come out then when I asked to purchase a extra ranch the woman walked away from me, most likely because she couldn't hear me because of the headphones. Food was mediocre. Customer service was horrible. I will not be coming back. read more

Nastiest food ever! I didn't even eat the chicken after pouring about a cup of grease/oil off of it (see attached picture) and the fries, that were supposedly fresh and why I was waiting so long were old and cold. And don't try to call the store to complain, they have a non working number listed! read more

Wingstop - Greasy, oily substance that was poured out of the container of chicken! Well what hadn't leaked all into the bag. - Chicken Wings Near Me - Antioch, Tennessee

Don't bother trying to order from this location. We were just turned away (as in the staff refused to allow us to order). The mobile app through Wingstop doesn't allow you to order from this location, and they never answer the phone to take your pickup order. Very disappointing. read more

Food- horrible, old, greasy Service- had to repeat my order like 40 times because workers would not make eye contact, smells like pot, store looks like it has not been cleaned in the past 5 years read more

Worst experience I've ever had with having food delivered. Wrong order was sent. They put me on hold for a while when I called to fix it. Had to hang up and call again. Then they wouldn't fix it. They tried asking me to bring the wrong food back, but if I wanted to or could drive over there then why would I have had food delivered in the first place? On top of that, I'd already paid for a delivery fee and a tip. Make it make sense???? read more

Longest wait times. I'm updating my review because tonight I had the best meal I have had in years from them.

This location has been decent so far besides today I ordered online as usual i went to go pick the order up there's a lady in line already apparently she's been dealt with so why are you in line move to the side common sense a worker walked up said something to her okay I'm still in line waiting she moving around doing other things with crocs on on a slippery floor the lady that was in the front finally left I moved up patiently waiting on someone to either to take my order or asked if I have an online order nobody said anything they looking at me saying nothing it was obvious I was irritated one of the cooks said something to the worker that as suppose to be working in the front now she had the audacity to say something to me and my order was ready the whole time on the rack my thing is I've been. In the restaurant industry for years her service skills was terrible and wear appropriate shoes on a slippery for before you hurt yourself and you never know who might walk in that door or who knows who I could've been corporate read more

I don't usually rate fast food restaurants, but I've never tried Wingstop and have passed it many times. Besides, they were open, and I was hungry. Not bad at all. I liked the boneless wings and the idea that you can get two different sauces. I'm a fire eater, so I ordered their hottest, but they were not really hot enough for me., but tasty. French fries were very good, but just a little too much. The lady taking my order could have been a little more friendly. Overall, I'll try them again read more

Ordered online when I arrive Worker outside smoking at 1p and says they are closed until 5p

Slow, workers are not very friendly, and the food is only fine. Place isn't very clean or well kept either

this place is unprofessional and nasty. I place on order online for delivery and received old and cold food. when I called to complain I was advised "that's what happens when you order delivery". I was told I could come in and get my food remade. that wasnt an option as I had already paid for delivery. I asked for a refund and was told that was handled. needless to say I never received my refund either. I called the location and was told someone would issue my refund but they didnt not when it would get done. STAY THE HELL AWAY FROM THIS PLACE!!!! read more

Manee lmaooo why do it take a whole hour for y'all to make mfs food what's the point of calling in if y'all ain't een gone cook it right away smh bad business but you will never see tayydanavy here again read more

Man HOW DO YOU MESS UP AN ONLINE ORDER? Trying to figure out how you "forget" to make the food. App said 45-60 mins til food is ready and now the employee acts like he can't read. This place gets worst and worst by the min! read more

Just sad. Wasn't sure if they closed early because all the chairs were on the tables. For pre closing, everything is utterly disgusting, including the kethup smeared drink station. CSR handed me a bag and then kitchen worker yelled it wasn't the right food and ours is cooking. Hope we dont get sick. read more

I'm just girl in a restaurant...waiting for someone to acknowledge my presence. The cashier was on the phone when I walked in. I assumed she was taking a phone order. No problem. After waiting over 5 minutes for eye contact from the 4 employees in the building (3 in the kitchen, 1 cashier), I gave up and went somewhere else. I out lasted 2 other customers who came in after me. I have visited this location in the past; the food was ok. The tables were a bit dirty as there was no trash can available for customers to discard their containers. read more

Tried calling to see if my order was ready early no one answered the phone. Didn't get a call letting me know my order was ready ahead of time. Got home and my food was lukewarm, and my Lousiana sauce was wrong and tasted weird and my fries were cold and barely had seasoning on that i selected as if i choose plain. Made me not ever want to spend my money at this place again. The lady was nice, however I think that's worse. Someone can be careless with your food but can smile in your face like everything is fine. If you're hungry before late at night you're better off going to Waffle house for better food and lower prices. read more

Walked in at 11:21 pm for service and was told they are not taking orders but service hours shows they close at 12:00 am. Very poor service. I gave them 1 star but they really don't deserve that. I understand they wanted to clean up to get out by closing but you shoukd still serve your customers until closing time. read more

Very Unprofessional! First I called them three times no one answered so I tried one last time and someone picked up the the hung up. So I proceeded to drive there once I got there the door was locked and a girl who was the cashier said it would take them 30 minutes to Prep the wings and then additional 30 minutes to cook it. And by the tone in her voice she made it clear that she basically did not want to cook the wings! Very Unprofessional and I would give them a negative star if I could!!! I WILL NOT BE BACK! Just Terrible! read more

service was horrible and rude very nasty restaurant waited 45 mins past pickup time very disappointed

I never share reviews but this place is the worst. It's so sad because occasionally the food is good. But the service is terrible, our orders are never correct, this time the wings were charred to the point they tasted like beef jerky, it was cold, the employees were cussing at each other and to customers across the place. Every 3 months we "try again" but it never changes. And if you're thinking, "hey, we'll just go to Smyrna" don't bother. That one is the same. read more

people in here including the cashier don't know exactly what they are doing , honestly they don't care about customer service ,first ordered online wing at 5:10 pm then I called the location to ask if order was ready they said 10 more minutes , I arrived at location at 5:30 and order wasn't ready then I wait another 15 More minutes I'm guessing false advertising plus careless employees..definitely not recommending this place sorry need a lot of work read more

I really don't know where to start the service here was absolutely trash, The wait makes no sense at all I ordered 10 wings, some fries and a chicken sandwich combo only to be told I had to wait for 40 minutes, Then when the food was ready the fries, wings and chicken sandwich were cold I asked if I can get some new ones and when they came out the fries were hard as a rock and the wings tasted like they had just been microwaved the sandwich was the only one they actually had to take time with and I believe it was a really terrible experience if I could give no stars I would. read more

This location is probably one of the worst places I've ever been to. Online the restaurant hours state open until midnight, yet we arrived at 9:50 and we're not able to order. Staff was really rude and unpleasant and treated us poorly. They ushered us out as soon as we walked in. read more

Pleasant, knowledgeable and welcoming staff, food fresh and worth the visit! Normally waiting for food at a wing stop is not fun, but certainly will be visiting this location again! read more

These are one of the LAZIEST employees!! Every time I call to place an order and I pick up my food they are soo rude and they are always playing around and on there phones instead of serving they're customers like they should be. And I just tried calling them not so long ago and when they picked up the phone they stayed silent and when I tried to say something they had already ended the call. They obviously don't want to be there and do THEIR JOB! They need to get fired or quit and let someone who wants and needs the job get it. They obviously don't need the money. One star is still too much for this store. read more

I order (2) 10 piece wings [ALL FLATS ] with (2) fries .. I didn't check my food because they'll have it taped down, so once I got home I noticed that my wings on one order was completely wrong WE HATE DRUMSTICKS and guess what was given all drumsticks . MY BOYFRIEND THROW UP AFTER BITTING INTO THE DRUMSTICK .. food was rawwww ASF. The other order was correct, I started eating my food before him for 4 flats in and I gagged on the 5th because I bit into undone chicken like EWWWWWW closed my plate and tried calling they didn't answer. They close at 12am , it's 10:30pm why aren't y'all answering the phone ? Oooh yeah I had to wait 45 minutes for my food. Y'all need to do better.... JUST THROW THE WHOLE NIGHT SHIFT AWAY..cause all they know how to do is be on their phone, take turns to go smoke WEED and be rude ooOooooooo yeah and COOK RAW CHICKEN. .... I just know DAY SHIFT WOULD NEVER SERVE SOME BULLSH*T. YALL DONT EVEN DESERVE 1 STAR, if I could vote 0 stars I would ! SORRY AS NIGHT SHIFT !!!! Why tf aren't y'all close yet imma finna blouse read more

The person working the register was too busy on their phone to notice that our take out order was done. After sitting for 10 minutes someone else notices and gave us our food. The wings were good but the fries were cold and soggy by the time we ate them. read more