Terrible service and the workers were very rude! The ambience was disappointing. Food took so long just for them not to have the order ready. read more

Took over 15 to answer phone to place an order. Before you ask why not order online l was driving. Employee was very hard to understand. Repeated my order about 3-4 times. Upon arrival at the restaurant It was noted to be very dirty. Counter tops were sticky, oily, and gross. Employees looked very unprofessional. No straws for drinks, drink area was very dirty as well. I literally got 10 fries with my order cold at that. Restaurant itself was dirty and poorly kept. Over all bad experiences not the first time. Won't be returning. read more

This food was the worst I have ever eaten, and the service was horrible also the ambiance was okay not the best. But maybe it was just a bad day read more

Ordered through the app and paid for it. Had my mom go pick it up as she was closer. Comes back with Large 10 piece and rolls. Missing +5 from the Classic and +5 add on and +5 add on boneless all lemon pepper. When I call to ask, the girl isn't paying attention. Puts us on hold and we were in the parking lot. Call back from a different phone she answers saying it was busy. 13 min waiting on the phone. You get two stars only because it's the employees not the food. read more

Horrible service. Aside from the service I waited 15 minutes after placing an order to go to eat cold and stale food.

Food is usually always good, however last time I went here I ordered an 8 piece combo and only got 6 wings, it's unsatisfying to get home to a wrong order. I let it slip that's time but today I decided to go for another try, I ordered all drums and got a mix of wings instead, food is still good but it seems like there is little attention to detail. I hope they can get their staff together because this is my local and closest wingstop. read more

Wingstop - Classic Wings Combo - Chicken Wings Near Me - Alamo, Texas

Wings are not my favorite but this place sure makes them well! I really like the Original Hot wings, BBQ wings, and do not even get me started with their fries! Those fries are delicious and its all because of that special stuff they put on them! My biggest thing is for my wings to be fully cooked and sadly this wasn't on my last visit since the were still a bit red in the middle which isn't acceptable for me. The recommendation I would make to management is that they do need to improve their time since they currently take a bit to long for the orders. They are suppose to say under 15min but this is far from the truth. They usually take well over 20-30min and it can unmotivated potential customers to go elsewhere because of this. It's for this points that I had to give this great wing place three stars. read more

Came to Wingstop because they do have wings not like tower burger and they are good I recommend Wingstop to anybody the best wings they are they are. read more

Most of the employees were not working the only person working was a cashier that she was really nice. The other cashier was complaining saying that the register was not working. She said it was like that the whole day and she decided to say that right now when there was a huge line and she had this horrible attitude. Another thing was that they were not wearing gloves and no thing to protect there hair from going to the food. Like wear a hairnet as well there was only one employee wearing a face mask I know it's not mandatory anymore but if you're going to be coughing while making the food and wearing a face mask go home like the customers don't want your germs on there food. read more

This location sucks they hang up on me 3 times while on hold fold for 30 min. I decided to drive the took my order but waited til they charged me to let me know that my small 10pc would take 45 min !!!! I left not worth the wait at all read more

Employees & management are rude. Food is greasy, fries not crispy when I asked for them, & bread is cold. I got nothing but excuses from them. They gave me an excuse for each problem except the bread which they said they would replace but I'm not driving back there for a bread. I was there to pick up my food on time, didn't take me long to get home but I had to clean up the grease that spilled too. Literally only touched the chicken to take these pictures. Let it be known that I wasn't trying to scam them I just wanted the tenders, the two orders of fries, & the single bread replaced. The other wing order was already being eaten so I didn't care about that one too much. read more

Wingstop - Grease - Chicken Wings Near Me - Alamo, Texas

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My buddy and I went & the food took over 40+ minutes to get. Not only that, also I asked for all drums and they gave me a flat. Not a biggie but the fact it took forever to get and still getting the wrong order sucks. They need to do better overall. read more

It took 50 minutes for my order to come out, I don't see how employees can just sit and talk. Poor work ethic all around and very poor customer service. read more

wigs took forever almost 1 hour and then getting my food the lady in the front look like she did not want to work here

Every time I come . Always messing up my order. Manager blames other people for his errors . He should check twice before giving out ordered food. read more

The perfect place for wings. Friendly environment, family oriented. Thx Cory. John The perfect shine Carwash & detail Alamo Tx. read more

Wingstop - Chicken Wings Near Me - Alamo, Texas

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My local Wing Stop has been letting me down. The past 2 orders in the past 30 days have both been messed up. They really need to have someone supervising all of the teenyboppers who are working there. Do yourself a favor, and check your takeout orders before you leave. read more

I called to order and was kept on wait for 9 minutes. The attendant put the phone on counter and could hear people ordering.I got there with my phone waiting and told the attendant to hang it up as I was there before they got back to me . attendant appeared put off and I requested an apology. The girl didn't want to apologize. I asked her again. She did but reluctantly. Bad service. read more

I really like the wings here. Im not a big fan of wet sauces so when i found out they have luisiana rub, it definitely caught my attention. Plus, who can forget about the ranch. The ranch definitely makes the difference and gives it that extra flavor. One thing i dont recommend would be to order online. Second time that i place an order and when i arrive it does not show up on their system and have to order again and wait. As far as flavor they are definitelt 2nd on my list. read more

They were REALLY rude! They usually make mistakes on the orders and if you call them they ask you to waste your gas to go back and take them the order because they don't believe they messed up! Not to mention they make up lies to make it seem like it was your fault they made the mistake in the first place. read more

First they give us a completely wrong order. Then hung up on us. Once we get there the manager literally stares at us passing us by for 10 minutes. She knew who we were when we told her (even said our name on the order ) we are bringing back a wrong order then asks us to wait 20-30 minutes for a "fresh" order asking if it was ok to wait (after we already paid ) like what am I gonna do go home with out the food I paid for?! Didn't even say sorry for making us make a double trip. The location was incredible slow. So they shouldn't have been in the weeds but everyone was running around in confusion. This locations service has gone down hill from how it used to be. read more

I likes me some wings. If you follow my reviews you know Wingstop is the preferred choice. I have been here several times and it is always good. Great staff that is friendly and helpful, if you need help ordering wings. Definitely a go to place for wings. If you are looking for wings get by this place they are solid. read more

This location is really close to me, so I come by often. I noticed others complained about their orders, but they've never gotten mine wrong. It's never been full, so there's always plenty of seating, and they've had my order ready for pick up when I've pre-ordered over the phone. I really like their Atlanta style coke machine, which I've only seen Five Guys also have in The Valley. read more

I was gonna call for delivery but then decided to just take a drive and go get it myself which I thought would be faster.. when I got there I called from outside cause they didnt look like they were busy I thought hmmm it shouldn't take long I'll just call it in and wait till my order is ready.. I called and they put me on hold and they weren't even busy. So my husband went in and ordered and he came out and said the wait was gonna be 40min we waited outside for that long and when our order was finally ready we went home finally to eat .. lo and behold they friggin didn't add our veggie sticks we ordered a 24pc family meal so those veggie sticks were a must in our dinner.. I thought ok I'll call I'm sure they'll make it right.. nope all they said is..you want to come pick them up? Or do you want a 3 day credit? As in just for the veggie sticks I would only have 3 days to go get them or I lose them .. they made the mistake and I have to pay for it read more

I ordered in, the lady was pretty cool at first but what pissed me off was that I waited one hour & they never called my name to get my order. I finally decided to go ask what was taking them so long & it turns out they had made my wings but they put them to go. So the food was done, but it was just sitting there while I waited for a damn hour. She then pulled everything out of the bag & put it in baskets & gave them to me. My food was already cold. Didn't even bother to say anything since I was so hungry. read more

I will give one star because I cant give none, they have the worst service ever, every single time they mess up my order, I actually live 5 minutes away from this location and I rather drive 15 minutes all the way to the location on Trenton in Edinburg TX where they have the best location and service, I wish there was a supervisor checking on the people that work for this location so they can get it straight read more

I enjoy these wings very much, but lately the employees have been slacking off in their jobs not placing orders right or not cooking the wings at a certain point, i hope that changes soon. read more

I've eaten here several times recently. Food is fantastic. Only downside is that sometimes I have to wait 20+ minutes for my food.