I have been here twice and both times I left feeling I had been ripped off. Then it dawned on me.. I had.
I visited with three kids, one 12, twins 10. Only one was small enough for the kids cost. Every other venue in the world they would be kids, not this one. So for the bargain of £21.80 in I walked, well rather queued behind a dozen chav families complete with push chairs and filthy, shouting and crying brats.
Now to some, £22 for all you can eat sound ok for four people, BUT this is the sting. Get in and decide to have a drink and you are looking at £2.80 for a half pint of refillable soft drink. On this occasion it was flat, not a bubble whatever you picked. So another £12 spent (they charge 80p to use a debit card). This brings the bill to £34 for four.
Now it cannot be a coincidence that the same Chinese girl was standing behind the left hand side of the drinks bar. I have never in my years of retail service encountered anyone more rude and unpleasant. She clearly hates working there and hates you even more. She managed on this visit to mumble to me what I wanted, fill the glasses and slam down on the bar without even making eye contact with me. Last time was more intimate as she looked me in the eye, sighed loudly and grimaced when I asked for a clean glass.
She isn't alone though. Although she takes misery to a whole new level, most of the Chinese staff are frankly rude. You can see £££'s in their eyes as they deal with you. The rest of the staff struggle to speak English as they are clearly Eastern European.
Next is the 'experience' queuing for the troughs of food with the clinically obese of Hull, or broods of screaming kids isn't exactly a scream. Watching dirty, snotty hands grab three sesame toasts or a handful of prawn crackers is something worth seeing. Yes it was half term but the clientele this place attracts makes the experience not nice for anyone with an ounce of decency.
The tables are wobbly and dirty, they turn around people fast and it shows with the left over food stuck to the chairs, table and floor.
The food is plentiful but mediocre. Think cheap takeaway and you are about there. Every meat is dry as a bone. There is Sunday dinner, pizzas, Indian, 'English' and of course the obligatory Chinese common dishes such as ribs. Although I wonder why anyone would want to eat English food in an 'International' venue is beyond me, but mini cocktail sausages, dry fish fingers and chopped up potato waffles with chillies (!) is hardly English food at it's best.
The food is fatty, but that is the plan I expect. Fat fills you up quick and gets you full and out of the door.
The sweet choice ends up with mashed up cake (likely little Johnny has stuck his hand in again), sodden fruit chunks and cheap ice cream. IT is cheap, as I saw one bring a big catering tub down to refill. It's the icy fatty stuff.
Now not all is all you can eat, lots of made for you stuff like a sweet pancake has a less than polite 'one only' notice. In fact there are lots of these rather nasty notices all over, giving you the rules and threatening you with certain death and removal from the premises if you cross them.
The toilets were, as others have said, disgusting. You have to walk up a large flight of stairs to get to them and then questioned on your way back around in case you are on the fiddle.
NEVER EVER AGAIN. I can spend £30 at Pizza Express or even my local Chinese does a banquet for that and it's fresh and delicious.
The wheelchar ridden, morbidly obese are welcome to spend their last days served by this miserable robbing set of staff. read more