I have banked with TCF since I was a teenager and have seen TCF's customer service tank over the…read moreyears. The only reason I kept them was how convenient the locations were along with the hours of operation with them strongly promoting 7 days a week for many years. TCF has declined tremendously as more people bank online, write less checks and use direct deposit. TCF have even started pulling branches out of Cub Foods which was one of the major pluses of the bank. Despite Well's Fargo taking a lot of heat in the past for some not so friendly business practices, I wanted to give them a chance to see for myself by visiting a branch to open a new account. I made an appointment online the night before to visit this branch for the following morning. I showed up the next morning and was immediately greeted at the door by a staff member. She was very friendly and informed her I had set up an appointment the night before to meet with a banker. I didn't have to wait at all, my banker Nyia introduced himself and went back to his desk. Nyia was friendly, knowledgeable, asked me the right questions and really to start a relationship with the bank along with discussing some of my goals and ideas. He printed out a copy of all the paperwork that I had signed and even took the time to go through it again highlighting key points of the account to achieve the welcome bonus. I hate going to the bank in person but honestly it was an excellent experience, I get the backing of a big bank with the touch of an actual local banker from the community. The experience was customer focused the entire time during the visit far exceeding any type of experience with TCF. Thank You Nyia!

I enjoy banking with Wells Fargo, I have received the best customer service at this bank out of all…read morethe other options immediately available. However, I typically either make a deposit or withdrawal through the drive-thru ATMs and I have found that either one or the other is down more often than not. While not the worst that could happen, it is inconvenient to have only one available, which creates a longer-than-usual line and ultimately causes confusion. I hope they are able to address this ongoing issue soon.

If you want to go to a bank that is quick and efficient with a very friendly staff this is the…read moreplace for you. Every time I go to this bank it has been a positive experience. From the tellers all the way up to the bank manager the interaction is great. They have drive-up lane's and an ATM Lane which is very convenient.

From the owner: Bremer Bank is here to help you solve your toughest problems, seize your biggest opportunities, and…read moreachieve success on your terms, now and in the future. Bremer Bank has roots in the places where we live and work that go back to 1943, and a history of making a real-world difference in the lives of our customers. We're proud to work with the people who grow our food, build our economy, and serve our neighbors. We offer banking, mortgage, investment, wealth management, trust and insurance in Minnesota, North Dakota and Wisconsin.

The staff are so friendly and helpful each time I go in/call for my personal or business accounts!…read moreThey are very informative of what is going on with your accounts/loans and I can tell they carefully choose who works there. Better than any other banking experience!

I dropped off a cash deposit in the night drop. It is almost 2 pm and it has not been processed…read moreyet. when I did night drop, we started it right away. We would sort through them and see what we could do first. I love US Bank but with the all the changes it just terrible. I do not list using the ATM to make a deposit because it doesn't take split deposits. You guys really have to get your act together. I have been a member since it was even before it was First Star then its merger with US Bank. I give night drop 2 stars. Some people don't like using the machines.

Absolutely the worst banking institution ever and I just fret going here. The lines are always…read morelong, appear to be short staffed, and get the run around to get what you need. Employee was sitting at her desk the line was out the door I asked her a question as I was not sure if a teller could help me, was told she was off work two minutes ago and she is not allowed so she couldn't help me. She said a teller can print what you need. Mind you I stood in line for 20 minutes and it had not moved. I went to business drive through and was told he could not help me that I have to go to customer service banker. Every time I come here I have to make sure I have at least an hour to spare

I want to share a disappointing experience at the Wells Fargo branch in Spring Lake Park MN…read more I was contacted and offered what was described as a locker upgrade for the same price. However, when I was billed, I discovered I had been charged at a higher rate. This was not what I understood I was agreeing to. Clear communication and transparency are essential when offering customers new services. Situations like this can damage trust and create unnecessary confusion. I hope Wells Fargo provides better training to its staff to ensure customers fully understand any changes in pricing before agreeing to them. In my experience, this was an unethical way to conduct business, and I encourage others to carefully review any account or service changes before accepting them.

just now NEW…read more The teller rushed me off because they ended up having a long line behind me. If that's the case, why not have others come help. Some were just sitting there doing nothing. I had to re-count the cash myself out by the table toward the entrance/exit doors. What kind of customer service is this?

Worst bank ever. Online banking is the worst. My card get's fraud at least 3x a year. As far as…read moremanagers or whoever is in charge is not evident. The only saving grace of this bank is the lovely woman whom is very helpful and she answers the phone. She needs a a raise.

I avoid going into the bank because it takes forever to get something done. If you need a notary…read moredon't go here or you'll wait 2 hours for a 5 minute meeting for a stamp. I've been sitting here for two hours while this poor Spanish speaking couple ahead of me opens up a checking and savings account. TWO hours!!!! They are getting a full education about everything financial, which is great, but it's a Saturday and there is only one person other than the tellers here. TWO HOURS and still waiting....

I received a letter in the mail regarding a prepaid Visa gift card that was expiring and the letter…read morehad a U.S. Bank heading. I am not a U.S. Bank customer and was questioning the validity of the letter. (Turns out I did receive a gift card for Christmas from the in-laws, but lost it.) When I called the 1-800 number provided in the letter, they requested that I fax the letter along with my driver's license to verify my identity. I was unsure so I made a trip to this U.S. Bank branch. The tellers were unfamiliar with the letter but were able to escalate the issue to the bank manager who confirmed that it was a real letter. The two women were professional and kind. The bank manager was friendly and professional. He was able to help me fax the necessary information. Two weeks later a new Visa gift card arrived in the mail.

Friendly staff but the Lobby line didn't move a bit for over 15 minutes, despite 4 staff working…read more Drive through has been closed. What should have been a 2 minute deposit took over 30 minutes. Sounded like some of Staff are just filling in and don't actually work here. She had to get someone else to help me when I did get to the counter. Guy filling in for the manager said he would escalate a problem I had on the mobile app (suddenly my online check deposits wouldn't go through, despite trying several times and days).

They never answer the phone. Ever!! It's impossible to get ahold of anyone or ask anyone questions…read morethere.

Transferred from US Bank. It's so nice to be able to have multiple accounts and not have to worry…read moreabout fees and balances. Now we can be intentional about saving for specific things!

Very, very unprofessional and rude staff! David is the main guy always rude tells me one thing one…read moreday and the next switches it up!

I've been with TopLine for decades. I travel and use credit union partners across the USA to to all…read moreof my financial needs.