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    Wingate by Wyndham Coon Rapids

    2.0 (8 reviews)
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    Ask the Community - Wingate by Wyndham Coon Rapids

    SpringHill Suites Minneapolis Maple Grove/Arbor Lakes

    SpringHill Suites Minneapolis Maple Grove/Arbor Lakes

    (6 reviews)

    I've stayed at Springhill Suites across the country as a Bonvoy Gold Elite member, and I have never…read moreencountered a more incompetent or argumentative staff. This place is an absolute joke. The nightmare started at check-in. I always use the pre-check-in feature to get my mobile key and head straight to my room. When I arrived, the manager on duty actually tried to argue with me, claiming that using the mobile key process was "illegal." After that absurd power trip, they made me wait forever for a room. Despite my request for a high floor near the elevator, they stuck me on the first floor. Then came the key fiasco. The physical key didn't work. The mobile key didn't work. I hiked back to the desk, the manager made a new key, and--shocker--that one didn't work either. His excuse? He told me the mobile key takes "10 minutes" to activate. I stay at Marriotts constantly; that is a blatant lie and a pathetic attempt to cover for their broken system. The property itself is a total letdown. It looks drab and dated for a relatively new hotel, and they don't even offer EV chargers. I usually choose this brand for the consistent quality, but this specific location is absolute garbage. Do yourself a favor and stay anywhere else.

    This is my go-to hotel whenever I'm in town on business. The location couldn't be better--just a…read moreshort walk from the Shoppes at Arbor Lakes. Lots of options for casual sit-down or grab-and-go meals. And if I need groceries, Whole Foods and Trader Joe's are close by too. Plenty of parking spaces in the shared lot with the Residence Inn. Their complimentary breakfast is incredibly convenient--perfect for grabbing a quick meal before heading out for the workday. Rooms are clean and spacious with a couch and desk if you want to get some work done in your room.

    Quality Inn Northtown - Beautiful clean bathrooms

    Quality Inn Northtown

    (33 reviews)

    $$

    That should be a Negative 1 rating. I drove from Missouri to this disaster of a business, based on…read morethe listing and pictures on the priceline app. It rated the Quality in at 2.5 stars. I didn't have any issues checking in, the issues came when I got to my room. First off, I noticed a very musty smell and could hear the traffic outside, I realized then the window was open, the screen was damaged and when I tried to close the window it was off the track, and the clasp was broken. The bed was higher at the head and lower at the foot, I also could see a piece of the metal frame sticking out about 4 inches from the bed. The lamp next to the bed was broken and the shade was dirty, broken and hanging to the side. There were picture hangers on the wall above the bed, but the pictures were laying next to a dresser of sorts on the floor. The furniture most likely was picked up next to the trash after a rain, broken edges, hinges and stains.... So, I just had to look at the bathroom. The first thing I saw was two small dingy, yellow looking towels that you could tell were one time white. The kleenex dispenser was rusted out around the edges with nothing inside. The hair dryer had a layer of dust and grime and there is writting on the wall with marker... I returned to the front desk and told the desk clerk, I was not staying and requested my money back on my credit card. I was told that I checked in after 4 pm, so I would be charged for the evening. Even though you can't check in until 3pm. I pointed out the sign behind the desk that stated something in regards to if your not completely satisfied with something they would make it right. I also requested to speak with the manager and was told he's not here at the moment. I asked if there was a number I could call. I was given a number with the name Jim 9524701111, but you guessed it, Jim doesn't answer his phone, or return calls because I left him a message. The only thing missing from this room was the chalk body outline, I can put up with a lot, but the overwhelming grunge of this dump was too much. No one should be allowed to stay in a place like this.

    Everything!!! (Except the front desk guy) Nasty, brocken,…read morefilthy, dangerous, did I mention disgusting?!!!! Never again! It's an embarrassment that they are part of Choice! Most of the people who stay there; stay there long term. You should be ashamed of yourself and so should CHOICE!!!! Not to mention it's over $100 for one night. DO NOT TAKE A CHANCE. Coffee pot did not work & microwave was missing the glass plate.

    Wingate by Wyndham Coon Rapids - hotels - Updated May 2026

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