ah man literally greatest hotel in minnesota downtown we came from chicago booked a hotel somewhere…read moreelse when we got there they denied because we were to young we had license and passport every type of Identification so we can check in we spent like 2 hours calling everyplace place possible and came across hilton garden hotel They said it's okay for 18 year olds to check in as long as we had a credit card and Ids which we did and mind you it's 3am we did have to pay 20$ extra to check in earlier didn't bother us tho we came in they had hot and ready breakfast which was so fresh hotel is very spacious pool is clean the gym was a cherry on top after eating so much great place Definitely will be booking here again shout out to them for real this is real caring hotel

I was here for a conference. My stay was OK. It was a bit overpriced. Housekeeping only comes…read morethrough every other day -- so be aware of that! No one mentioned that to me at check in. I had to call down to main desk to get clarification. Be sure to check your maps carefully. This hotel notes that U of M is across the street -- but it is the U of M surgery center. It is actually about a mile from the main campus and at the tail end of the campus perimeter. There is brewed coffee every morning but there is no complimentary breakfast like you see at many other Hiltons. The hotel was fine for my short stay for the conference.

Their reservation line hung up on me 10 times! I booked online and they couldn't extend my stay or…read morecancel it because they routes me through a 3rd party booking system. I'm sure the hotel is nice; I don't know I e never been there, but if this is their customer service, I am horrified to ever try them again!

The place looks like they tried keep update to date and clean!…read more Easy check in with the AP! Comfy bed! Comfy Sheets! Large room! The location is ok.... its kind of far form the larger restraint's but only 15 min uber ride...

Would recommend this hotel. The bed was comfortable, and the room was quite spacious. I especially…read moreappreciated the full-size shampoo, conditioner, and body wash in the bathroom. The breakfast had plenty of variety, and coffee and tea were available at all times. The window offered an excellent view, and the windowsill was so large that a small adult could comfortably sit there. Cons: There is a $25 pet fee, even for ESA animals, and the room rate is on the higher side.

This particular La Quinta is tired. Room was decent and had a fridge and microwave and some extra…read morespace. King sized bed on the main floor by the exit for easy dog walking. Basic LQ breakfast with some proteins, eggs, sausage and a sausage gravy. Waffle and pancake makers. Several cereal choices. Breakfast area was clean and well-stocked. Dog friendly.

We were really disappointed with this HIExpress. The room was small; furniture was damaged; and the…read moreroar of the nearby highway was really annoying. This the only place we have stayed where coffee cups are individually wrapped with plastic. Even their 'fresh' fruit is shrink-wrapped!

Highly recommend. Put my parents up in this hotel after a house fire and the need for temporary…read morehousing on an emergency basis. The staff was incredibly helpful & friendly. I cannot say enough about the top notch customer service. The rooms were very clean and the beds were very comfortable. The continental breakfast had a wide variety of choices. One of the best I've ever encountered.

Rebecca at check in was so kind and helpful…read more The day was hard and she was a bright spot. The bartender was be but kind. Rebecca made sure everything was excellent. She went above and beyond to provide kind human customer care. With a human kindness this world is missing. She is a blessing and deserves a raise. She was welcoming and kind and the main reason I booked today. She explained policies clearly. Exhibited patience and was the nicest front desk staff I ever encountered. Room was clean. food was great. No complications or complaints. Just 5 stars hats off to Rebecca and staff

Decent location, decent price, decent room. It took over 25 minutes to check in. The lobby had 1…read moreperson at the bar and me. The desk help was on the phone and didn't even attempt to make eye contact with me. She entered and exited the back office at least 3 times just to pick up the phone when she returned. I actually had to step forward up to the counter for her to acknowledge me. During check in, her voice was so soft that I had to lean over the counter and bend my ear to hear her. The shower water was cold. It was not even warm I ended up going to the pool, which was warmer, to clean up. I had just got a massage and the pool helped to wash off the oil, so that was actually very nice. Try another location as it was too bizarre to accept at the Bloomington location.

The General Manager, Mike, went above and beyond to correct some of my issues during and after my…read more30+ day stay. At this property's price point, perfection should not be expected--the back door card reader didn't work, parking can be a nightmare with multiple trucks with trailers parked every kind of way but correctly in a marked spot, cleaning didn't consistently occur on the days I was told at check-in, and half the washers/dryers were out of service. The front desk person who checked me in forgot to have me fill out a form, so I was charged taxes that should have been removed. More importantly, if problems occur, how they are handled is essential. The most important one, the billing issue, was thoroughly worked through by the on-site team (despite my getting the runaround from Marriott corporate, which should not happen, especially for a Platinum/Lifetime Gold member). The care and concern the team exhibited has earned them five stars from this Yelper!

My rating is 3.5 stars. I am rounding up…read more I decided to stay in Eden Prairie again. The area is growing on me. I stayed at this Residence Inn for a week. I like Residence Inn because you get a kitchenette. I enjoy fixing myself meals while travelling. I checked in at around 6:30 pm on a Saturday night. There are two sets of doors. They don't have that handy button that automatically opens the door. It was a pain getting my rolling computer bag and my luggage through two sets of doors. The man at the front desk was great checking me in. He said that I could grab any drink from the fridge as a welcome gift. Nice! I got my room cards, a bottle of Diet Pepsi, and was done. There are two ways to get to the elevator. One way is from the reception area. The other is straight ahead after you go through both sets of front doors. To get to the elevator, you need to badge in with your room key at the nearest door. Across from the elevator is the laundry room. You need coins to use the washer and dryer. My room was on the fourth floor, which is the top floor. This hotel is surprisingly quiet. My room faced the main entrance. I thought that I was doomed, but I never slept with my earplugs on. It was nice. It is an older building, but it's comfortable. The shower worked fine, but it takes nearly an hour for the shower faucet to stop dripping. It's like an odd form of auditory torture for a brief period. The toilet is almost too close to the shower. It's such a compact bathroom, but everything works. The kitchenette is equally as compact. I loved the microwave, fridge, cutlery, and Corelle dishes. There is also an oven and range with burners, and a dishwasher. The liquid dishwasher soap was great. I was happy. I bought food from Trader Joe's a couple of times. I had a few dinners and breakfasts in my room. I had mini mochi that were safe in the freezer, as were my potstickers and mini chicken tacos. I had soy beverage and Diet Coke in the fridge that were nicely chilled. The queen-sized bed was great and comfortable. I slept well. There is a USB port on either side of the bed, so my phone charged quickly every night. The TV on the wall swivels. I could watch TV in bed or on the couch. I spent many evening watching TV on the latter and it was great. Reception was superb. The couch was comfy. There was a snack table that I used often. The lamp on the desk had a USB port, too. My ten-foot USB-C cable came in handy. The lamp stayed put and I could charge my phone while using it on the couch. Nice! Housekeeping happened every day, except for New Year's Day. I had a late night out on New Year's Eve and slept in. Housekeeping was limited that day, so I was happy not having my room cleaned. I liked that the garbage was emptied when housekeeping did happen. Towels were stocked and my bed was made. Vacuuming also happened, as I saw my popcorn mess on the carpet disappear. Parking felt limited. I never had a problem parking outside the main entrance. However, there are spots on the other side of both buildings. You just had to walk a bit more. There was a snowstorm one day. The snow removal services are impeccable here. The walkways and parking lot were immediately cleared of snow, which I appreciated. There is a Best Buy next door. I resisted going there, as it's deadly. I will need to check it out next time. You can also walk to Cub Foods and other stores, if you need to. It was comfortable staying here. If you aren't looking for a fancy place, but like to wake up refreshed and rested, stay here. (10)

I booked the spa suite and when I turned on the water to fill the tub it came out brown. For water…read moreto get that rusty it had to have been there for quite awhile. The tub obviously hadn't been cleaned in a long time. There was dust on the light fixtures and you couldn't even turn off the light in the bathroom. The switch would just flip itself back up. I also booked an accessible room for my 103 year old mother but they put her in a regular room on the third floor. This is a very poorly run hotel.

They picked up garbage and towels. They did not make beds or clean the bathroom. The complaint…read moredepartment is an 800 number where they log it and wish you a good day. If they'd agree to bring up the cart I'd do it myself. Needless to say our family will move to another hotel tomorrow.

Overall, the stay wasn't bad! Downtown location and proximity to the stadium were fantastic. The…read morecheck in process wasn't fun, from the parking to getting the room. There was a sign that points you to an alley next to the hotel for valet parking, but doesn't say where to go after that, so we had to move the car again once we parked and got our bags out, which was a headache. When I went to check in, the 2 front desk attendants were dealing with a frustrated customer. Not sure what happened before I arrived, but one of the desk ladies was trying to be patient and the other one was muttering rude things under her breath about the customers and veiled verbal aggression threats. I get that customers can be super annoying, but it's unprofessional to be aggressive with them instead of trying to de-escalate the situation. Then she was impatient with me but warmed up a little when I was extra friendly to help de-escalate. But, that did put things on the wrong foot since I was already overwhelmed after navigating a new city's downtown and the parking debacle. The room itself was nice, for the most part. The pillows on the bed smelled weird, like the pillows were really old and the clean pillowcases couldn't mask the smell of them. The shower water pressure was awful, it was hard to get a good hair wash. The dishes in the room, full size fridge, and sofa areas were nice! The breakfast was okay, much better when I went earlier instead of later. The breakfast cook was so friendly and I had a great time talking with him on Monday morning, keep him around! Overall, some great points to the stay, but as my husband said during the check in, we're not staying at another Hilton again.

I had a decent stay during a work trip. The hotel rooms are pretty spacious, and comes with a…read morekitchenette. The bed is comfy and there is a lot of storage areas. Breakfast is also standard. I was placed on the 2nd floor which was very convienent since there is easy access to the skyway. The hotel is in downtown MPLS so lots of easy walking access to restaurants and bars. I had some gripes with the room. Firstly, I discovered the switch NEXT to the master switch turned off the outlets on the side of the bed. Meaning I couldn't turn on the lamps, charge my phone, etc unless if I had this switch on, which also turns on the kitchenette light. It was pretty inconvienent and irritating. The light on the desk also did not turn on for whatever reason. Lastly, just as I was exiting my room to check out, I noticed a cockroach crawling from the kitchenette...ugh! I was pretty concerned because I cooked some food a couple times in the kitchenette. I reported to front desk as I was checking out.