Not charging people, who travel across the country and have little means to affect their travel, to…read morecheck in early, even if it's "only" $25!

Nice rooms Great ac and heat…read more Slow WiFi TVs are tiny I watched some girls bring laundry from outside, in trash bags in their car, two huge trash bags Complained to front desk Front desk defended them saying how do you know they're not guests. She literally pulled up in her car, opened her trunk and brings out two HUGE bags of laundry.

Watch out, look out! A great stay is ahead. When I am in town on travel the. Courtyards is my #1…read morechoice to stay! I have always been impressed by their team and the fact the hotel continues to update their property. The rooms are nicely appointed and always clean. What sets the Courtyard apart is the awesome staff! The front desk team is top notch. Highly recommend if you need a hotel in the area!

This is a nice place to stay for a couple nights! We were here for an extended stay while selling…read moreout house and moving out of state so the rooms were a bit small for our needs and it felt like a lot of wasted space. It's conveniently located in the Maple Grove shopping district with easy access to main roads and the interstate. Everything is clean and tidy. Staff is friendly and helpful. The bistro in the lobby is overpriced, but that's standard for most hotels.

I've stayed at Springhill Suites across the country as a Bonvoy Gold Elite member, and I have never…read moreencountered a more incompetent or argumentative staff. This place is an absolute joke. The nightmare started at check-in. I always use the pre-check-in feature to get my mobile key and head straight to my room. When I arrived, the manager on duty actually tried to argue with me, claiming that using the mobile key process was "illegal." After that absurd power trip, they made me wait forever for a room. Despite my request for a high floor near the elevator, they stuck me on the first floor. Then came the key fiasco. The physical key didn't work. The mobile key didn't work. I hiked back to the desk, the manager made a new key, and--shocker--that one didn't work either. His excuse? He told me the mobile key takes "10 minutes" to activate. I stay at Marriotts constantly; that is a blatant lie and a pathetic attempt to cover for their broken system. The property itself is a total letdown. It looks drab and dated for a relatively new hotel, and they don't even offer EV chargers. I usually choose this brand for the consistent quality, but this specific location is absolute garbage. Do yourself a favor and stay anywhere else.

This is my go-to hotel whenever I'm in town on business. The location couldn't be better--just a…read moreshort walk from the Shoppes at Arbor Lakes. Lots of options for casual sit-down or grab-and-go meals. And if I need groceries, Whole Foods and Trader Joe's are close by too. Plenty of parking spaces in the shared lot with the Residence Inn. Their complimentary breakfast is incredibly convenient--perfect for grabbing a quick meal before heading out for the workday. Rooms are clean and spacious with a couch and desk if you want to get some work done in your room.

Their reservation line hung up on me 10 times! I booked online and they couldn't extend my stay or…read morecancel it because they routes me through a 3rd party booking system. I'm sure the hotel is nice; I don't know I e never been there, but if this is their customer service, I am horrified to ever try them again!

The place looks like they tried keep update to date and clean!…read more Easy check in with the AP! Comfy bed! Comfy Sheets! Large room! The location is ok.... its kind of far form the larger restraint's but only 15 min uber ride...

Arrived on a whim, without reservations, and was able to get in a room without incident. The front…read moreemployee, Sydney, was extremely helpful and professional. I was a bit put off by a large group of very loud men watching the football playoffs in the lobby. Good game, I'm sure, but they were very loud and shouting expletives. My room was nice, but I was surprised to see how wrinkled all of the bedding was. There was also debris on the floor. The bathroom was fully stocked and had cutely folded towels. My window faced the freeway, which was moderately noisy, but the high quality draperies helped block some of that out. The shower was clean and had great water pressure. The bed was surprisingly uncomfortable and the pillows were all different sizes and not comfortable whatsoever. The room had a Keurig, refrigerator, microwave, and a nice selection of coffee and tea. It was quiet during my stay, with the exception of checking in. I did not utilize any of the amenities. I'd stay here again but would probably ask for additional/different pillows next time.

Dinner staff Fred AMAZING customer service! The evening desk staff very friendly an customer…read moreservice forward. Day desk staff more interested in gossip or discussing thier "lady issues" (yes we all could hear as we ate breakfast....eweew) business trip several days an the day staff never looked up at each arrival (around 4)...dont have to speak but a smile goes a long way! Maybe have Fred teach a workshop! SMILE!

We stayed here for the night last Saturday while going to my sister's play. The suite we stayed in…read morewas nice and warm. This place has scenic elevators to take a ride on and look out the window to get a nice view of the surroundings. Would recommend.

The hotel is bougie enough to satisfy anyone. But most of all, the staff -- every one of them --…read morewas friendly and eager to please. For example: I left home without a hat. I mentioned to the front desk I would be going to the Twins game that week. The next day, a staff member personally delivered a Twins cap to my door. They didn't sell the cap in the gift shop. No, they'd chipped in and bought if for me. Sounds incredible? They are efficient, friendly and they do listen to their guests. House keeping was spotless. The complementary breakfast was truly out of this worldt. Not a buffet with food warmers; no plastic, but real utensils; cloth napkins; a waitress to cater to your special requests; and a pleasant atmosphere in the Wadsworth dining room. I am entirely unconnected to the hotel or any Marriott hotel or to any of its staff.

Nice place, little older smell to it. Safe and lit parking. Heater and cooler very quiet. Quiet…read moreroads. Updated room and nice shower. Downside, we were the only english speaking white people there. Felt like an migrant drop camp with kids running around like they probably lived there. Little scary.

This is a 1 star hotel. I booked through Hotels.com for a one night stay 6/23/22-6/24/22 and booked…read morethis this hotel instead of a low end hotel. I've stayed at other La Quinta by Wyndham in the past so I figured this one was just as good. I'm super disappointed. When I walked into the room, it had a bad odor. I realized the odor was coming from the AC. They must not maintenance the AC or the ducts of the hotel since the smell was a mixture of cigarettes and weed. The floors were dusty and the disabled shower chair was gross with the last persons hairs stuck to it. It was obvious housekeeping did a poor job. I could have lived with these disappointments until housekeeping woke me up in the morning while I had the "do not disturb" door hanger on the door handle. Not only once but twice! I called the front desk immediately about this rudeness. The same man answered the phone twice and assured me that he will let housekeeping know about this problem. The second knock was when I was still getting ready. I opened the door and the lady in front me acted like she didn't do anything wrong. I pointed out the red door hanger and asked her if she knew what it meant since she had an accent and a foreigner I figured I'd give her the benefit of the doubt since my parents are foreigners too. She gave me a dirty look as if I was doing her wrong! Oh no, she understood English well and totally ignored the red sign on the handle bc she looked at the sign and said "oh yea, sorry." She knew and even if she didn't speak English she saw the sign on the door handle and purposely ignored it. When I checked out at the front, I spoke to the same man who I called earlier to complain about housekeeping and he said he had already spoken to housekeeping. Since I booked with Hotels.com, I called to let them know about my experience. Hotels.com called the hotel on my behalf to verify my complaint and the man at the front desk said he handled it and hung up on the lady who was helping. She said she didn't finish speaking to him and he hung up on her. Moral of the story is running a great business comes from the top of the chain in order for everyone else does their job with respect and dignity. The front desk was just as bad as housekeeping!! They don't care.

Went here for a conference and there was plenty of parking. The conference hosts were from out of…read moretown so they did not understand the amount of crime in this area, you can see one of two spots in the parking lot that was not cleaned up with shards of glass. There was also a police camera pole stationed within the parking lot to monitor potential criminals. Lobby bathrooms we used during the day did not have a speck of dust and the coffee was prime. The lunch entree itself, pasta and some breaded chicken, was very meh. Just soggy and not much meat. Told the conference hosts to look elsewhere next year.

We loved this place Clean rooms easy check in and out Free breakfast and happy hour from 530 to…read more7 Our bartenders Ike and Naomi were like family by the time we checked out