Used the Yelp project feature to schedule a consultation/repair of electrical work for 08:00am…read more05/20. Attempted to contact them several times via the Project messenger. There were no responses to any questions after the initial message as to what was included in the quote. Stayed home all morning and they never showed up. No call or message as to why the appointment was missed. Ended up canceling at 7:00pm long after the appointment time. Will not be attempting to use them in the future. I have screen shots of the attempts to get them to respond and confirm the appointment if interested.

David and helper showed up at the appointed time, did excellent work, and left the worksite…read morespotless. Thank you ! Highly recommend......GP

The technician who installed our dryer fried the outlet in our new home after moving across the…read morecountry at 34 weeks pregnant with a toddler. I called MEC, and Joseph came out a couple hours later. He fixed the outlet quickly and efficiently and got our dryer working right away! So incredibly grateful for Joseph and this company! Highly recommend them and will be using them for any future needs!

David Taylor did a fan job of wiring my Hot tub. Head well mannered, courteous and thoroughly…read moreprofessional.

Peyton was terrific. All problems resolved quickly. As…read moreusual. And what a nice guy A credit to the company. We are, once again, delighted.

Very thankful to have found this young man. Hard working, respectful, clean and eminently…read morequalified. He goes above and beyond, provides military, senior citizen and other discounts so be sure to ask. Just the nicest, cleanest and friendliest contractor you could ask for. We used him to convert our 220V feed for an electric cooktop over to 110V for a gas cooktop conversion. He showed up exactly when he said he would, communicated every step of the way and then completed the job in short order. We have already booked him to add several electrical projects that my wife has told me I want.

I had a pool pump go out. This particular pump is not easy to find but Sasser found and ordered it,…read moreinstall schedule was about a week out. No big deal, I just shocked the pool and applied algecide, brushing each day and kept it from getting green. Tech shows up right on time... turns out it's the owners son. Courteous, polite, and competent. Took his time (it can get complex) and got it right. The price? I got 3 quotes, Sasser's was $1,362 out the door. The other two? North of $2500. Sasser's isn't "cheap"... they're fair. And the others wanted money upfront for a service call. Sasser's runs their business like a family business should be run: Treat a customer with respect, be fair on your price, earn repeat business. Already scheduling them in for additional electrical work!

UPDATE: The owner responded to my review, and as you can see his response was an attempt to insult,…read moremenace, and put all blame on me the customer. His insults show what kind of business he runs. I'll answer some of his points. 1. I was not attempting to hide my name. I have had this Yahoo/Google name for 26 years and like many people it doesn't have my first/last name. People can see the various reviews I've left on here and they can see what kind of reviews I post. 2. He repeatedly refers to me as this "hero". He does it several times throughout his response and each time it is meant as an insult. Most businesses wouldn't continually insult a customer, especially since my review does not insult or degrade. I said I'm a disabled veteran at the start of my review, but at no point do I dwell on it or claim to be a hero. His repeated insults should be telling to anyone reading it. He is correct, they ended up not billing me for the $250 service fee. However, that was only after they were obviously at fault for damaging my well pump, and after taking 2 weeks to come to my house, only to then show up with zero parts/equipment. He makes his own point when he mentions how they carry thousands of dollars of pool repair equipment, but mysteriously didn't bring a single part to work on mine, even though they drove 45 min to get here and 45 min home. Before they will even make an appointment, a customer has to agree to pay 250 for each visit. That is their rule and only when I complained about multiple visits because they didn't bring any parts, and didn't fix the issue, and when I complained about them damaging my well pump, only then did he say he wasn't going to charge me. 3. As he admits, when I called to report the damage, his employee (who wasn't on the ground) said my pump was damaged by lightning, then said it was a bad pump. And yes, I did blame the company for the damage to my well pump. I'm not an electrician, and definitely no expert at mechanical repairs, but I like to deal with facts. The fact is my well pump was bought brand new 1 month prior. The fact is it has worked perfectly, twice a day since then. The fact is the pump had worked perfectly just 3 hours prior to their arrival. And the fact is, just a few hours after they left the pump was broken. And the fact is the pool and well pump share the same power conduit/circuit breaker. I think those facts are good enough to make most reasonable people suspect it was their fault the pump is now broken. Insults can't hide incompetence.

Michael puts his customers first, and takes the time to do the job right the first time…read more Professional, honest, and experienced. Highly recommend!

From the owner: Being a multi-trade contractor, we specialize in repair, replacement, installation and upgrades for…read moreelectrical, heating, air conditioning, plumbing and gas. We can simplify project completion when multiple tradesmen are needed. High tech electrical diagnosis, electronic leak detection or video pipe inspection can quickly have your house in order. We provide emergency service for those in urgent need and assist with insurance claims when applicable. We can route water pipes or phone, cable, and computer wiring within walls, eliminating surface clutter. Our well-stocked truck has repair parts and we service all brands of both heat and air conditioning including Bryant, Carrier, York, Lennox, Rheem, Trane, American Standard, Goodman and many more. Our clean and courteous plumbers perform leak detection and plumbing tasks including grinder pumps, water heaters, faucets, tubs, sinks, toilets, leaks, pedestal sinks, drains, slab leaks, water lines and pipes of all kinds including copper, PEX, polybutylene, PVC, CPVC and more. We replace whole house piping when needed. We service sewer pipe, drain line and toilet clogs, backups or stoppages. Our video camera inspection can sometimes save on repair or replacement costs. We install fixtures as well as skilled electrical diagnosis to keep your home safe with repairs or modern code upgrades for lightning and fire damage, surge protection, computer circuits, phone and cable, panel boxes, switches, outlets, plugs, lighting, etc.

Highly recommend Master Electrical Services, LLC - MES Contracting. Stephen Harvey, owner got me on…read morethe schedule within 4 days of my call. He brought his crew and they installed additional outlets and flood lights out back. Most importantly...he did a full inspection. VERY IMPORTANT! His inspection is thorough, affordable and comes with a warranty.

This is the 1st time I've ever recommended an electrician. I spent 2 hours today with this guy who…read moretested and retested every inch of this 70 yo cottage... until he diagnosed the problem coming from the street. He got the utility guy here and together they fixed it in one visit. I was very impressed. Steve's been in biz for 15 years and his guys are state licensed. Residential, commercial or marine...he's honest, reliable and the only electrician you will ever need to call. Steve Harvey, owner - 15 years Master Electrical Services (251)421-0272 https://www.meselectrical.net/

They do Electrical, Heating, Cooling & Plumbing…read more Called on Sat about plumbing and I was able to set up a appt time for Wednesday. They have a $39 fee for an appointment (between 8-5) or $59 for a 2 hr window (8-10). They called about 45-60 min before they arrived and their office sent a text with a picture and short bio of the technician. Technician showed up during the window promised (9ish), troubleshot the problem thoroughly explained issues, showed me options and installed new hot water heater pretty quickly. Plumber was friendly, polite and explained what the problems were before the repair. Very happy with completed job. I will call them in the future

It's never fun to have to call for a/c service in the middle of the summer...and on a Saturday. But…read morewe had to do just that yesterday and OnTime showed us as scheduled and did an outstanding job. Our technician (Landon) was competent, professional and through. I will definitely use this company for my HVAC needs going forward. Thanks Landon for a job well done!

Such a terrific group of guys. Very personal. Funny to work with and always a blast. Can't…read morerecommend them enough. If you think one electrician in Baldwin county think Teem electric.

I've used them multiple times and been impressed with their professionalism and response time…read more Prices are very reasonable.