Since we were here last month, there's even more machines that are inoperable. Been coming here since it opened and things have definitely gone downhill a lot in the last year or so. From the machines you need to load credit onto your swipe card needing 10+ attempts to read the card to the card readers on the machines themselves not working the first few times. Washers and dryers that are broken don't seem to be fixed in any timely manner anymore, (I'm talking at least a month with some, and I know it's not a parts issue...I have a friend that repairs commercial laundry equipment for a living). With the other laundromats in the area closing down, I feel like they're just letting this one go since they know people will come regardless if they NEED to use it. Really disappointing to see it getting so bad and dilapidated. read more

This place was super convenient and efficient. They have large machines that allow you to wash up to 9 loads! This was great for all of my large blankets that don't really fit in my washer at home. They use a card system that is super convenient, safe, and fun because I won a free wash just for reloading money into my card. If you're not used to washing your clothes at a laundromat, be sure to read the directions to the washers and don't make the mistake I made by putting the detergent in the fabric softener dispenser. The customers there are friendly and helpful, so if you need help, just ask. read more

While I appreciate the clean facility and attentive staff, I have a dispute concerning adding funds to my laundry card. I loaded $20 onto my registered laundry card via credit card. Although the transaction was confirmed on-screen and deducted from my account, the funds never appeared on my card. The attendant on duty noted my card number and advised that management would credit the balance. However, when I returned this week, the credit had not been applied. The attendant suggested a card number mismatch, but I only own the single card registered in my name. Because the initial $20 charge remains uncredited despite my follow-up, I would appreciate a prompt refund or balance adjustment. But I'm probably not going to get my desired outcome and don't want to come off rude. So.....? I won't be going back. read more

I chose this laundromat based off of previous reviews. But I was sadly disappointed upon my arrival of this establishment. A considerable amount of machines were out of service or had special instructions attached to them. Some machines required a 20 minute break between washes. One of the card dispensing machines was also out of order. I think there is a bathroom but I couldn't locate it. The long hallway I was sent down led me to the business next door. There was a giant cockroach clinging to the wall near the ceiling and although they are common around here it's still unsettling to see. Other laundromats typically provide a sterile setting. I needed a hot shower after this visit. I gave it two stars because the 3 machines i used seemed to work (some articles of clothing still damp) and the attendant was kind. read more

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Usually a Staff person is nearby to assist. Place is clean & people are friendly & helpful. Dryers are large sized 3-load or 5-load. Use this location for large bedding & thicker, outside-work clothes. read more

This is the best laundromat in Kaneohe, the facility is clean and they have up to date machines that allow you to wash huge loads. The best part is it's next to amazing food spots and tea spots so you can shop and eat while you wait on your laundry! read more

Very clean they take care of the machine make sure no on mis use it. Staff are very friendly and helpful

Clean , good customer service and machines are newer. Conveniently located by 7-11 and Times if you need snacks. All size machines for my larger blankets. read more

Great location; machines work well; pretty clean place considering many users; love the management; I've been going there since they opened.

The people who operate this laundromat are so nice. They do a great job in keeping it very neat and clean. We had to come here last minute because our washer broke this morning. If our washer or dryer isn't repaired soon we will come back again. AC and WiFi is a plus too! read more

Windward Laundromat Express - We had four loads of laundry that fit in two washers, it fit so much clothes! - Laundromat Near Me - Kaneohe, Hawaii

Friendly staff, clean machines, a/c ... the location is conveniently located. You can do your grocery shopping, have a bobba tea, eat-in at the neighboring Japanese restaurant, or do a pedi while your laundry is drying. read more

This is first time I using laundromat here. Always worry it is crowded. But picking the time that kids at school so is not that bad. Also this laundromat is using card system!! Which is more amaze to me. While I was trying to figure out should I use cash or card? (Concern if there's extra fees for it.) a gentleman came over and help me he asked me if this is my first time...and also he say extra fees for card payment. So after I load credit in the laundromat card and I start my first load! $7.50 for 5 loads washer and it take 23 minutes. There's small load washer for $3 but wasn't sure how long it was. Overall it was nice. Even there's dryers running but I wasn't feeling hot. Inside is very clean and the gentleman keeping the door clean too. read more

Windward Laundromat Express - 5 loads washer - Laundromat Near Me - Kaneohe, Hawaii

Love this place! There's AC, Wi-fi & it's super clean! Love how they have a laundry card system instead of having to carry around the crap load of quarters or having to go through the annoyance of small fees when you change your bills to quarters. They also provide decent sized laundry baskets (with wheels & a rack) for your convenience. The attendant was very nice, letting us know what time the washing machines automatically stop taking new loads in at a certain time (which is 8:30 PM). He even was nice enough to offer us help loading in our laundry into the machines. There are 3 different sized commercial washing machines: Extra small (fits 2 loads) $3 Small (fits 3 loads) $4.50 Medium (fits 5 loads) $7.50 Large (fits 6 loads) $9 Extra large (fits 9 loads) $13.50 Their commercial stack dryers are super fast. The smaller size can fit 3 loads (.25 per 4 minutes) & the larger size can fit 5 loads (.25 per 3 minutes). read more

Windward Laundromat Express - Laundry cards are super convenient. Screw holding $30 worth of quarters! - Laundromat Near Me - Kaneohe, Hawaii

Air Conditioning! Clean and a/c! Self service laundromat with card play meaning no money is put in the machines. You can put any amount on their self service card and you can always ADD on. Choose from 2x to 9x load washing machines. I come here to wash my Cal King sheets and comforter in one shot then use 2 dryers. Fast and easy. Jon, the owner, is usually on site and keeps the place clean. Another plus lis you can shop at Times Supermarket or grab lunch and come back and eat in a/c. Great tea place next door too. read more

So this was my third time coming here and my first time I was approached about my little dog that I brought in with me. So apparently the other two times I came in the worker's were okay with it but not today. I must say they need to be consistent because all the other times I came here dogs were in here. Sad that they are not pet friendly, will need to find another place as soon as I have no balance left on my card. Hoping employees are more consistent in the future. read more

Wow I never seen a laundromat this CLEAN! Totally safe and well lit. A little confusing on how the payments work but ok once you got it then its simple. read more

Windward Laundromat Express - Laundromat Near Me - Kaneohe, Hawaii

First time here and using a laundromat since I was a child. Things have definitely changed from old times from coin operated to now card operated. Took a bit to figure out how to work the washer and dryer but once I figured that out things got rolling. Nice, clean, and air conditioned. I didn't feel like I had to guard my clothing. Helpful customers that saw me struggling, lol so I didn't feel like an outcast read more

Windward Laundromat Express - Washers that hold 3 load capacity - Laundromat Near Me - Kaneohe, Hawaii

Let me just start with this... I do not know what I'm doing at laundry mats. This was honestly my 2nd time at a laundry mat in my 24 years of life haha. There was worker on site (thank the lord) who was super duper helpful! The perks: 1) coinless machines 2) very clean 3)air con :))))))) 4) bathrooms 5) wifi!! Just ask the worker Love this place? YES and I recommend it to everyone! Even people like me that don't know how to wash clothes at laundry mats lol! There is also times right across along with other stores. read more

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Favorite laundromat. Air conditioned. Wi-fi. Clean machines. Good dryers. Highly recommend.

Come one come all and Bring That Dirty Laundry!!! I had some pillows and comforters that needed washing so here I went to try out the new laundromat in town. And yes it was all that and a bag of chips bruddah. The laundry card machines were effortless and dummy proof so even I didn't have to think twice to get my new card and get started. There were many DIFFERENT sized laundry machines so now you can do all your laundry in ONE MACHINE. Yes you heard me right. No more waiting for those stinkers to open up now you just go throw all 3, 4, 5, 6...or even 9 loads in one machine and all Pau. Mind blown right? Whoever actually thought of putting these different sized machines in is genius. John was there and very attentive to every single customer and asked if we needed help with anything. He was also sweeping and keeping the place very tidy. The dryer machines only work 4 minutes at a time for 25 cents. So there I was having to keep starting the machine over after every 4 minute drying cycle until John came over and showed me that after starting the dryer you can just reinsert the laundromat card and add more time while the machine is still running. Boom problem solved. Then he put money back on my card for having run the short dry cycles several times. Thank you for the great customer service John! Other Pros: There's 2 parking spots right in front of the doors, quite literally so if you have young keiki you don't even have to worry about cars zooming by as you attempt to cross the parking lot. There's an awesome boba shop next door (say hi to Susan at Tea Home)! There's no excuse because now, Laundry day is fun again. PS. If you have a red shirt and white socks I recommend you separate whites from colors that may bleed out and do separate loads. You may think this is a no brainer but I bet even you laundry pros learned through experience. The machines are fairly priced because no matter if you use a 3 load machine or a 9 load machine it costs the same per load for all the machines. $1.50 x the load size. So the 3 load size machine costs $4.50 and the 9 load size costs $13.50. read more

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Over here vacationing from the mainland. We are light packers and I prefer to take home clean clothing as we are six time zones away and we want to spend our last day off readjusting to the time. The reviews of this laundry are spot on. Very clean, machines in good order. We went on a Hawaiian state holiday which I'm sure was a busier sort of day. The gentleman who was overseeing the laundry greeted us warmly and helped us with the card system. We got done pretty quick. The A/C is a huge deal. Hawaii in the summer seems a lot like Maryland....hot and humid. A/C was appreciated! We hope to come back in a few years....definitely would use again. read more

Clean machines. Friendly attendant Lisa, so helpful when I had questions Several sizes of machines for all different needs . Haven't been to a laundromat for a long time so not sure about the prices but seemed OK to me. Sooo many machines you can get in and out without wasting the whole day. Nobody likes chores but this was a surprisingly pleasant experience. read more

Clean, sanitized & always open! I drive from Waianae to wash here because of the upkeep, friendly, helpful staff & comfortable, safe environment. read more

With all of the wet weather recently, it's been really difficult to dry your laundry outside. I arrived home from work one day and my wife announced that we needed to go to the laundromat to dry our clothes. There's several laundromats in Kaneohe so we had lots to choose from but we remembered that a new one had just opened across from Times Supermarket. We headed there to check it out. And there it was...we walked in and we saw...rows of brand new machines...so shiny! Everything is clean and very spacious. And lo and behold, they use cards! You get a card and you can pay to put credit on the card and you use it to pay for the use of the machines there. No more carrying around loose change or hunting around the house for quarters. Now I can use my credit card. And it's cheap! $.25 for 4 minutes! We loaded our laundry into the dryers and sat down to wait. What? Free wifi! No way! What a bonus! Score! No wonder those other people around me had laptops...lol I really liked going here. It's very clean, uses the cards, which you can register so you can get your credit back even if you lose it. It wasn't packed, like some of the other laundromats in Kaneohe. The owners are very friendly. They will come and talk to you and explain everything and really try to help you out. I like the atmosphere and the quality of the machines and the pricing is pretty good too. Plus, if you get hungry while you wait, you can always run across to Times. I'll be returning when the weather's wet again and I need a laundromat to dry my clothes. read more

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Excellent facility! A/c, clean, state of the art washers, card operated (no more dirty quarters)! This would be our go-to spot if we lived on the Winward side of the island! Very well-maintained and right across from a supermarket! read more

Windward Laundromat Express - Wow!!! Just a great facility! - Laundromat Near Me - Kaneohe, Hawaii

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I've been coming here for the past few years, but my last couple of trips have been a nightmare. I'm really sad that it's come to this... especially because Ive spent money here weekly. The owner and one of other gentleman working is nice, but everything else has gone downhill and isnt what it used to be. I stopped coming for a while, then decided to give it another try. Now I know not to come back. There have been a few times when the washer has malfunctioned, leaving my clothes damp. Imagine already putting your clothes in for a 25 minute wash, then having to wash them again for another 25 minutes. It's just annoying, I'm trying to sound like I'm whining but really I just wanna do my laundry and leave. Rather than them offering to pay for the mistake, I'm always told that there's nothing they can do and I'll have to just pay for it again. I always use the large load washers too, those range from $9-$13.50. I don't think it's right that I have to pay because their machines malfunctioned. Other laundromats have helped with the problem with no problems. Even when the dryers have left my clothes damp (which happens often, no matter how much more time I add), they say they can't do anything about it, and that I should just move my clothes to a different dryer and pay again. Beware, this place attracts a certain type of crowd... other customers can be pretty rude and "claim" the laundry carts, leaving none for others to use. Parking is harder to find now. Yes, the ac is nice, but it's not worth the headache anymore. read more

John, the owner, is such a nice guy. He and his girlfriend take really good care of the place. It's clean, air conditioned, spacious, good prices, shares a bathroom with other businesses in the building (although the walk is far and a lil sketchy). Free wifi for customers too! We got to use this bad boy once. 9x loader. Wow!! read more

Windward Laundromat Express - Laundromat Near Me - Kaneohe, Hawaii

Such aloha at this business!! The local folks were so helpful to those of us who were new to the machines, laundry cards, etc. We went to visit Kaneohe and brought our laundry just in case we could find a place on our drive. So glad we found this place!!! Mahalo read more

I visited this place as my dryer went out after doing a wash of clothes. I must say that I like the way this place is set up. I went there with a bunch of quarters thinking that's how these machines ran. I found out from the owner that they use a card that you can add credit to. I felt pretty stupid but had a laugh with him. Highly recommended, this place is nice, clean, and very well kept. Prices are reasonable. read more

Love this place as does my husband. Well insulated. Plenty of washers and drivers. A card system is used which takes either cash (bills only) or card which can be quite convenient. One can apply whatever amount one wants rather than having set amounts. That way one doesn't have to worry about charging too much if using a card. A couple of tables for those who want to fold their clothes right there. Several carts to help keep clothes and other items in which comes along a bar to hang up clothes. Washers comes in various sizes depending on the size of loads. For an example, some of the machines can take up loads that could be used in 3 separate washers. Prices vary depending on the size washer one uses. The washers does notify you when it's the right time to add bleach if needed. Laundry liquids are applied on top of the machine but all within arms reach even for those on the short side such as myself. The dryers also comes in various sizes. It's 25 cents per 4 minutes. It is a bit tedious to keep inserting the card just to add minutes to the machine but nothing to be angry amount. A good amount of seats are provided. A key to the bathroom can be received from whomever is in charge of the place at the point in time. The place is often kept clean. The workers are nice and helpful. It's much worth coming to this place as I can get my laundry done in half the time in comparison to how long it takes for me to get it all done at the apartment complex we live in. What's also convenient of this place as it's surrounded by plenty of places to get food and drink while you wait. Food and drinks are allowed inside so long as you pick up after yourself. A Times Supermarket it just right across. Boba drinks and other items can be bought from Tea Home next door. Jack-In-The-Box is just down the street in walking distance. Perfect to have when waiting especially when everything is running. Just don't leave any personal items about if you decide to walk out a bit. Preferable to get food and/or drinks before or after. We will continue to utilize this place regardless of how far we have to drive. It doesn't bother us as it's a nice little drive out to and from our place. Definitely worth it. read more

Amazing washers and dryers! Not your average laundry mat. It's so up dated and cheep! .25 for 4 mins read more

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I started coming here when it first opened and loved it because it was super clean. It's still clean but you can tell there's some wear and tear on the machines. read more

This larger bed is absolutely amazing. The staff are friendly, at the facilities are well cleaned and maintained. Having a card activated large about system was a genius move. It's quick and easy to load your card and you don't have to fuss with bulky messy quarters. There are so many machines and multiple types to choose from. You can wash any size loads here. Color me impressed read more

We recently discovered the Windward Laundromat and were impressed enough, by all this state of the art facility has to offer, I was inspired to put pen to paper - so to speak. All new, top of line stainless equipment, with foolproof and economic operations, make this place a pleasure to do laundry - well almost. If you have laundry, and who doesn't, the Windward Laundromat offers a comfortable, clean and challenge free experience. Highly recommended. read more

Awesome clean place! Choke washers and dryers to choose from! Da braddah who owns the place is very helpful and courteous! Plus dey listen to Hawaiian 105 KINE! Free wifi. Hack: Sunday is the busiest day, Friday is the slowest day. So come on Friday. #DateNight. read more

Impressed at this laundromat in Kaneohe!! Washers and dryers of all sizes and best of all the price is exactly the same as the other laundromats here in Kaneohe. Up to date place too where you are also able to use your credit card to pay! Place is clean, spacious, free wifi and there is air conditioning too!! I feel safe coming here versus the other laundromat in Kaneohe, where I would not go alone at night!! If you need to do your laundry definitely a place to visit!! You could do your grocery shopping at times and grab a bubble drink next door then by the time you know it your clothes will be done! They are currently offering a 20% bonus when loading your laundromat card! e.g. Put $10 on your card and you get a $2 bonus, $20 on your card $4 bonus, etc. read more

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Our dryer broke and while waiting for it to get fixed i meed to do 4 loads of laundry. I was in and out in an hour! One hour while having two babies with you is about the max i could hang around in the laundry mat! Nice and clean facility! read more

I finally came to check out this place after driving by their "flag" numerous times. I must say I was very impressed. It's super clean , air-conditioned with lots of washers, dryers, basket (x-large sizes), chairs and tables. They use a card (where you add $ too with cash or credit card instead of coins (which I think is great!) and the owner is very helpful. So happy I found this place! read more

Windward Laundromat Express - Laundromat Near Me - Kaneohe, Hawaii

This laundromat is awesome clean and professional I like that everything is electronic. Someone is always there to assist you. The cleanliness is good clothes come out smelling good. Some laundromats are dirty and clothes come out smelling dirty. After every wash someone cleans the machine. Thank you read more

Good washerette. Very clean. Workers are excellent. Washers are top quality but dryers suck..does not get hot enough. Took forever to dry my clothes. I am used to spending 70 minutes washing and drying my clothes. Here took me 100 minutes. For me, I rather deal with coin operated machines. Hate leaving money on a card I might not use again. read more