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    Windshield Magic

    5.0 (1 review)

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    8 years ago

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    The Party Team / Team Casino

    The Party Team / Team Casino

    (8 reviews)

    Hiring The Party Team (TPT) was one of our biggest wedding-planning mistakes. Up front,…read morecommunication was solid: TPT met with us, collected a detailed questionnaire, and charged a premium rate--including an extra hour of play time--so we felt confident everything would run smoothly. Last-minute bait-and-switch Two weeks before the wedding, TPT reassigned us--without consultation--to a subcontractor we had already reviewed (and ruled out) while searching for DJs. This subcontractor charges roughly $500 less than what we paid TPT, yet no price adjustment or opt-out option was offered. Worse, TPT failed to forward the questionnaire we spent hours completing; I had to tell the subcontractor to request it. Execution failures on the day * Ceremony & reception music: Christian tracks were played at our non-denominational wedding until I physically changed the song on the DJ's unattended phone. * Audio levels: Microphones were unbalanced; several speeches were inaudible. * First-dance disaster: Despite sending our custom track twice and discussing it on calls, the DJ played the standard radio version. My wife's best friend--who spent hours recording the song--left the reception in tears. * Dance-floor management: The DJ let songs run to full length without fading, couldn't maintain energy, and had guests heading for the exits by 10:30 p.m., even though we paid through 11 p.m. She began packing up early. Post-event response When I raised these issues, TPT's owner dismissed them as "confusion," defended the subcontractor's professionalism, and fabricated claims that guests had requested her for future events--claims my family members deny. He ultimately offered only a one-hour refund for the early shutdown, ignoring the larger failures that undermined our wedding. Bottom line The Party Team over-promises, outsources at the last minute, and takes no real responsibility when things go wrong. If your event matters, hire a dedicated DJ directly--skip the middleman. I would never work with The Party Team again.

    The Party team did not deliver on their contract with us. We were to have six gaming tables for 90…read moreguests. Only dealers showed up for four tables, so two table couldn't even be set up. This left our guests cramming around the remaining tables. We, of course, didn't have to pay for the two unused tables, but no other compensation for our compromised party experience. Unfortunately I wouldn't count on them to fulfill their promise. If you do use them, be sure you have a plan B.

    Windshield Magic - magicians - Updated May 2026

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